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Job Description

Travel:

• Travel is an essential job requirement for this position. As a CSE, you will travel regularly throughout assigned region to customer accounts; your region is centered around Grand Rapids and stretches approximately 2 hours in all directions. You must be available to provide service to customers during off hours as well as weekends, as necessary.

Position Description:

As the Service Technician, you will be in a field-based, customer-facing role that installs, services, maintains and modifies company equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Customer Service Engineer will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Customer Service Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Customer Service Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Company Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer's equipment downtime to a minimum. Specific responsibilities include:

• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

Must-Have Skills, Experience, & Education:

• Experienced X-Ray service technicians (medical, inspection, or industrial X-Ray equipment).
• Must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
• Must be able to interpret electronic system schematics and flow-charts.
• A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
• Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Job Description

Join our team and become a part of the leading nationwide provider of commercial food equipment service!

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.
• You will typically leave from home each morning and work with minimal direct supervision at customer sites.
• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.
  

Qualifications

Must-Have Skills, Experience, and Education:

• An accredited High School Diploma or GED and 4-6 years of similar electrical/mechanical experience
• You must have a valid Driver’s License and ability to drive multiple hours daily
• You should be able to work Overtime and On-Call as required
• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Physical Demands & Work

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee may:

• Lift up to 75 lbs with or without assistance
• Climb up to 10 ft with an A-frame ladder
• Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet
• Extensive walking 3-5 miles / day
• Extensive driving 5-6 hours/day
• Kneel, squat, bend, push/pull
• Move in different positions to accomplish tasks in various environments including tight and confined spaces
• Operate motor vehicles or heavy equipment
• Operate machinery and/or power tools
  

Working Conditions

• Office facility and customer facilities (including commercial kitchens of various types of businesses)
• Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
• Travel requirement up to 50% of time
  

Hours of Work

• Normal business hours with occasional/frequent/extended hours as needed
• Flexibility with schedule to meet critical deadlines
• Extended hours may include nights and/or weekends
• Normal scheduled hours cover early mornings, evenings and/or weekends
  

Why work for us?

• Competitive pay
• Great insurance options with low premiums
• Paid vacation and holidays
• 401K with company match
• Extensive on-the-job, online, and classroom training
• Service vehicle, uniforms, and safety equipment provided
• Safety-conscious work environment

Job Description

Finkl Steel is
one of the world’s leading manufacturers of forging die steels, plastic
injection mold steels, die casting tool steels, forged alloy bars, and custom
open die forgings. Finkl Steel is a member of international Swiss Steel Group
and manufactures products at three production facilities in Chicago, Houston,
Detroit and Sorel (CAN). We sell our products in North America and to 18
countries worldwide. With more than 100 patents, our steel formulations and
steelmaking technologies set worldwide standards. In recognition of Finkl
Steel’s product quality, our facilities were the first in America to receive
ISO 9000 registration.

About the
Role:

Minimum
Qualifications:

• High
  school diploma or GED required
• 6+
  years machining (mill, lathe, saw, or boring machines) experience with large
  steel forgings required
• Must
  be able to communicate in English
• Must
  be able to read and use and tape measure
• Must
  be able to lift, push, and pull at least 50 lbs
• Preferred
  Qualifications:
• CNC
  (mill or lathe) experience a plus
• MDI
  experience a plus
• OSHA
  or Machining certifications a plus

Responsibilities:

• Operate
  overhead crane for loading and unloading machines
• Layout
  and plan cut path
• Determine
  proper tooling
• Monitor
  machining process and adjust feeds and speeds as necessary
• Manage
  chip generation and maintain clean work area (sweeping and shoveling required)
• Measure
  final pieces using rulers, pi tape, dial indicators, and calipers
• Complete
  documentation via paper or electronic format
• Adhere
  to all safety policies and procedures

 Our offer:

• Pay
  ranging between $21.248 and $31.872 based on experience
• Extra
  $0.30 for working 2nd shift & extra $0.40 for working 3rd shift
• Medical,
  Dental, and Vision benefits
• STD
  and Life Insurance
• 10
  paid holidays
• 40
  hours of PTO plus vacation time
• Quarterly
  Gainsharing Bonuses
• Safety
  Incentive Program
• 401K
  matching and profit sharing
• Overtime
  and Double-time
• Union
  membership
• Monthly
  employee lunches paid for by the company
  

Job Description

Join our team and become a part of the leading nationwide provider of commercial food equipment service!

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.
• You will typically leave from home each morning and work with minimal direct supervision at customer sites.
• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.
  

Qualifications

Must-Have Skills, Experience, and Education:

• An accredited High School Diploma or GED and 4-6 years of similar electrical/mechanical experience
• You must have a valid Driver’s License and ability to drive multiple hours daily
• You should be able to work Overtime and On-Call as required
• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Physical Demands & Work

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee may:

• Lift up to 75 lbs with or without assistance
• Climb up to 10 ft with an A-frame ladder
• Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet
• Extensive walking 3-5 miles / day
• Extensive driving 5-6 hours/day
• Kneel, squat, bend, push/pull
• Move in different positions to accomplish tasks in various environments including tight and confined spaces
• Operate motor vehicles or heavy equipment
• Operate machinery and/or power tools
  

Working Conditions

• Office facility and customer facilities (including commercial kitchens of various types of businesses)
• Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
• Travel requirement up to 50% of time
  

Hours of Work

• Normal business hours with occasional/frequent/extended hours as needed
• Flexibility with schedule to meet critical deadlines
• Extended hours may include nights and/or weekends
• Normal scheduled hours cover early mornings, evenings and/or weekends
  

Why work for us?

• Competitive pay
• Great insurance options with low premiums
• Paid vacation and holidays
• 401K with company match
• Extensive on-the-job, online, and classroom training
• Service vehicle, uniforms, and safety equipment provided
• Safety-conscious work environment

Job Description

• 2+ years of experience performing technical service, maintenance, or repair of medical device equipment
• Ability to perform installations, inspections, repairs, and preventive maintenance independently
• Strong customer service and professional communication skills
• Ability to accurately document service activities in compliance with quality and administrative requirements
• Willingness and ability to travel overnight up to 50% of the time
• Ability to manage company vehicle, tools, test equipment, and inventory responsibly
• Ability to work collaboratively with sales, education, and technical support teams

• Experience servicing patient monitoring, anesthesia, or other clinical/medical devices
• Prior field service experience in a healthcare environment
• Experience supporting service contract renewals or identifying new service opportunities
• Military technical background (electronics, biomedical, or electro-mechanical)