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Job Description

Job Description

As a Field Service Engineer, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit Company products and services. Beyond customer service and support, you will be required to liaison between the field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.

Essential Duties & Responsibilities:

• Provide optimum customer satisfaction on all products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent Company at technical shows and exhibitions as required.

Must-Have Skills, Experience, and Education:

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• All applicants must have:
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Job Description

We are is seeking experienced Diesel Technicians to join our growing team in Sarasota, FL. We have on-site and mobile tech positions available. If you’re skilled in major repairs, engine diagnostics, and electrical systems, we want to hear from you!

Pay Range: $25.00 - $40.00+

• Competitive hourly pay based on experience
• Weekly Pay!!
• Monthly efficiency bonus
• Annual training bonus
• Tool allowance
• Boot allowance
• Comprehensive benefits package, including:
• Medical, Dental & Vision
• Life Insurance
• Short- & Long-Term Disability
• 401(k) retirement plan with employer match

• Class A Technicians preferred (Class B will be considered)
• High School Diploma or equivalent
• 5+ years of diesel mechanic experience
• Ability to perform diagnostics independently or with little to no assistance
• Experience working on all makes,
  including:
• International, Volvo, Mack, Peterbilt, Kenworth, Freightliner, Hino
• Cummins, Paccar, Detroit, Volvo, CAT, International Engines
• Allison and Eaton Transmissions
• Emission and After treatment Systems
• Valid Driver’s License
• Ability to meet physical requirements of the position

• Regularly required to stand, walk, sit, use hands and fingers
• Frequent stooping, crouching, and kneeling
• Must be able to lift and/or move up to 100lbs.
• Manual dexterity sufficient to work with hands and tools
• Work environment includes a well-lighted shop with regular exposure to outdoor weather conditions

Job Description