Description

• Strong knowledge of hydraulic, electrical, mechanical, and drivetrain systems.
• Experience diagnosing and repairing heavy equipment or mobile equipment.
• Strong troubleshooting and problem-solving skills.
• Ability to read and interpret:
  • Hydraulic schematics.
  • Electrical schematics.
  • Technical service information.
• Ability to perform field repairs independently.
• Strong customer service and communication skills.
• Valid driver's license with an acceptable driving record.
• Ability to obtain and maintain DOT Medical Certification.

• Inspect, diagnose, troubleshoot, and repair heavy construction and mining equipment.
• Repair hydraulic, electrical, pneumatic, mechanical, and drivetrain systems.
• Perform field service repairs with minimal supervision.
• Identify mechanical failures and determine appropriate repair solutions.
• Source and order replacement parts as needed.
• Complete service documentation accurately.
• Perform welding, brazing, fabrication, and equipment modifications when required.
• Follow all company safety procedures and OSHA regulations.
• Support customers by minimizing equipment downtime.
• Travel throughout assigned territory while returning home nightly.

• Technical school graduate.
• Experience working on Volvo Construction Equipment.
• Experience with:
  • Hitachi Equipment.
  • Sandvik Equipment.
  • Link-Belt Equipment.
  • Bergmann Equipment.
• Welding and fabrication experience.
• Diesel engine repair experience.
• Previous field service experience.
• Military technical backgrounds including:
  • Construction Equipment Repairer (91L)
  • Wheeled Vehicle Mechanic (91B)
  • Construction Mechanic (CM)
  • Equipment Operator/Mechanic
  • Heavy Equipment Repair
  • Diesel Technician

Description

Key Highlights:

Seeking experienced professionals with:

Target Profile:

Description

If you have extensive experience in commercial truck and bus service operations and believe that exceptional customer service is just as important as technical expertise, we want to speak with you.

Description

Parts Manager

Our Parts Department is an integral and vital part of the dealership and essential to the dealership's success as the leading provider of transportation solutions. The Parts Manager takes the lead role in managing an efficient and profitable Parts Department through proper purchasing procedures, inventory control, staff utilization, safety, security, and pricing.

DUTIES & RESPONSIBILITIES

• Hires, trains, motivates, counsels, and monitors the performance of all department staff including warehouse and delivery personal.
• Forecasts sales goals and prepares incentive plans for the department and strives to meet them
• Analyzes sales through daily reporting and monitors expenses to maintain profit and sales productivity goals
• Maintains a balanced inventory consistent with the requirements of the customer base, service departments and body shop.
• Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty
• Oversee inventory management from maintaining parts levels and balancing turnover to running annual physical inventory and consistent cycle counts.
• Directs shipping and receiving efforts to ensure timely processing.
• Guides Front Counter sales efforts, including working with Marketing to create sales promotions
• Handles customer complaints immediately and according to the dealership's guidelines

IDEAL WORK QUALITIES

• Must be customer-sensitive and able to listen, understand, and communicate professionally with all customers, both external and internal
• Must be self-motivated and have good written and verbal communication skills
• Must be able to adjust to multiple demands and shifting priorities, and be responsive and flexible to best serve the issue at hand
• Must have superior problem-solving skills to achieve a win-win solution

SKILLS, TRAINING, AND EDUCATION REQUIREMENTS

• Minimum of two years' supervisory experience or training in the automotive/medium/heavy-duty truck industry
• Ability to write and read/analyze reports, business correspondence, and technical procedure manuals
• Mechanical aptitude or experience in automotive or truck parts
• Experience with Microsoft programs and basic computer and mathematics skills
• Experience with CDK preferred
• The ability lift at least 25 pounds, unaided

Description

We are excited to add a Parts Account Representative/Outside Parts Sales Representative to our team in Southeast PA and South-Central NJ.

At Wolfington Body Company, one of the country’s leading International school bus dealer's, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Parts Account Representative in an exciting and growing company while working with top professionals in the industry, then consider joining our team. We are seeking enthusiastic, hard-working, customer-oriented individuals who can work in a team environment. The parts specialist builds
sales by developing customer relationships, problem solving, and serving as a conduit between our clients and our Parts and Service experts.

• Manages a territory consisting of Southeastern Pennsylvania and South-Central New Jersey
• Must be capable of speaking to all products including but not limited to parts, service, and technology products
• Maintain constant communication with WBC Parts Experts for product information and conflict resolution
• Prospect for new accounts/referrals which include compiling and updating a list of prospective clients to provide leads for business opportunities
• Maintain existing account relationships and be alert for ancillary opportunities to increase penetration
• Develop, implement, and maintain comprehensive account specific growth strategies
• Service existing accounts and communicate with clients on a regular basis. Discuss use and features of various parts, services, and ongoing promotions
• Communicate concerns to the appropriate experts within WBC
• Update account profiles for monthly meetings for information regarding sales potential
• Follow up on orders to ensure that customers are served promptly
• Coordinate parts and service sales with the appropriate personnel; Advise counterperson on special requirements/requests
• Obtains orders by explaining product benefits; reviewing business plans; analyzing sales volume; introducing new products; relays orders to call-center
• Updates CRM software with potential leads, business opportunities, and follow-ups 
• Focuses on professional and personal improvement through participating in educational opportunities; reading industry publications; maintaining personal networks; participating in professional organizations

• This is a field-based position; candidates must be disciplined and well-organized
• Ability to work independently
• Exceptional documentation skills
• Sale experience is preferred; our approach is unique and we will train the right individual
• Demonstrates sales ability with a successful track record
• Experience in route planning and follow-up
• Excellent social skills & strong attention to detail
• Strong written/verbal communication skills required
• Highly self-motivated and goal-oriented
• Enthusiastic relationship builder
• Entrepreneurial spirit; driven to succeed and to grow
• Mechanical Aptitude
• High school diploma required/ College Education preferred
• Valid Driver’s license required

• Knowledge of dealer and fleet maintenance procedures and systems
• Knowledge of bus, medium duty truck, and/or automotive parts
• Working knowledge of International and supplier/vendor warranty policies

• Company Car
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

• 8 hour shift

Description

Employment Type: Full-Time

• Inspects, diagnoses, repairs, and maintains International Buses
• Performing mechanical and electrical repairs
• Routine maintenance (oil changes, fluid checks, tire rotation)
• Using Diagnostic software
• Ensuring compliance with safety/emissions standards
• Handling paperwork and communicating with customers.
  

• Minimum of 1 year’s medium/heavy duty or bus experience or schooling
• Strong understanding of gas, diesel, propane or EV engines and systems
• Skilled Diesel Technician with own tools
• Valid, clean driver’s license
• Ability to work in a team environment
• Ability to address and resolve issues quickly
• Able to operate in a high paced environment

• CDL a plus
• International/IC dealership experience preferred
• Dealership experience
• Experience using Cummins Insite
• ASE Certifications

• Energetic technician who wants to be a part of a team.
• Technician who wants to keep growing their skills
• Technician who can diagnose complex systems and think outside the box.

• Salary Range: $25.00 – $50.00.

• Medical, Dental, Vision, Life
• Insurance and FSA
  
• 401K with company match
• Continuing Education opportunities
• Tuition Loan Agreement
  
• Catered meals for special occasions
• Snacks and Beverages
• PTO/Sick/Holidays – Start as of Day 1!
  

Description

As a Safety Coordinator, you will play a key role in supporting the safety, compliance, and operational performance of a large commercial fleet. This position is responsible for providing guidance and oversight to plant managers, terminal managers, trainers, and drivers to ensure compliance with DOT and FMCSA regulations while promoting a strong culture of safety throughout the organization.

The successful candidate will conduct accident investigations, perform root cause analysis, coach drivers, develop training programs, and identify opportunities to improve fleet safety performance. This role is ideal for candidates with transportation, fleet operations, safety management, compliance, military transportation, or logistics leadership backgrounds who enjoy working directly with personnel in the field.