Description
The Field Service Engineer is responsible for installing, calibrating, troubleshooting, repairing, and maintaining advanced materials testing systems used in research, quality assurance, and manufacturing environments. This customer-facing role provides technical support, equipment commissioning, calibration, software training, and project leadership while ensuring customers achieve accurate and reliable testing results.
This position is ideal for experienced electronics, electrical, electromechanical, calibration, industrial maintenance, or military technical professionals who enjoy solving complex technical problems, working independently, and traveling extensively to support customers. Location: North Carolina, Georgia, Pennsylvania, Texas
Must-Have Skills, Experience, and Education:
Requirements:- Install, service, troubleshoot, and repair standard and specialized materials testing systems.
- Calibrate equipment to applicable industry standards and procedures.
- Perform equipment verification and reasonableness testing.
- Train customers on equipment operation and testing software.
- Lead large installation and equipment relocation projects.
- Prepare calibration reports in accordance with ISO/IEC 17025 requirements.
- Provide technical support and guidance to customers and internal personnel.
- Diagnose and resolve electronic and electromechanical equipment issues.
- Support a variety of testing systems including automation, robotic systems, drop-weight towers, torsion systems, temperature chambers, catheter testing systems, and auto-injector testing equipment.
Nice-to-Have Skills, Experience, and Education:- Technical metrology or calibration experience.
- Experience with universal materials testing machines.
- Experience with extensometers.
- Bachelor's degree or higher in a technical discipline.
Military backgrounds in:
- Electronics
- Electrical Maintenance
- Mechanical Repair
- Avionics
- Instrumentation
- Previous field service experience supporting laboratory or industrial testing equipment.