Description

Key Responsibilities Include:

• Inspect, install, maintain, and repair analytical instruments at customer locations
  • ~70% planned/predictive maintenance (rollers, belts, basic electronics, etc.)
  • ~30% equipment installations and emergency repairs
• Train customers on software applications and proper equipment operation and maintenance
• Provide phone-based technical support and recommendations
• Complete, document, and close customer service work orders accurately
• Partner with sales and account representatives to support customer growth and service opportunities

• Strong electronics troubleshooting and problem-solving skills with some mechanical aptitude
• Self-motivated and able to work independently in a remote, field-based role
• Excellent professional customer service and communication skills
• Ability to use hand tools, digital equipment, and read blueprints/schematics
• Strong verbal and written communication, planning, and organizational skills
• Clean driving record (no major violations in last 2 years; no DUIs in last 5 years)
• Credit sufficient to qualify for and maintain a company credit card

• Experience with X-ray systems, automation controls, or biomedical equipment
• Prior field service experience in regulated or production environments

Description

• Identify market needs and translate these into specific product requirements for new product development with prioritized features, creating customer driven product roadmaps.
• Develop messaging and promotional activities to position products to end markets and customers.
• Maintain SWOT analysis of the market and use it to find competitive advantages that keep products well-positioned.
• Drive development of new products and launch to end customers.
• Work with design center manager to assess the performance of the group, set priorities and budgets.
• Identify and manage key investments strategy owner.
• Support department initiatives, technology roadmap creation and cross-organization/sector involvement.
• Stay current regarding market trends and direction from Voice of the Customer (VOC), competitive activity and publication review.
• Manage product pricing.
• Single Point of Contact (SPOC) for applications on all assigned products.

• Bachelor's Degree in Electrical, Electronic Engineering. Master's Degree preferred.
• 12+ years of experience in a multi-disciplined engineering environment.
• Product experience within some or all of the following: transceivers, power amplifiers, switches, LNAs, filters, combiners.
• Strong background in semiconductors, specifically RF.
• Knowledge of GaAs and GaN technologies, a good view of the core & wire and classical filters competitive landscape and understanding of the addressable markets and application.
• Experience developing product and technology roadmaps.
• Detail oriented.
• Problem-solution focused - able to provide detailed insight and constructive feedback into problems and complex situations.
• Able to define requirements & resources needed to implement new ideals, approach innovation with a practical, task-oriented mindset, convert ideas into actionable plans.
• Communicate effectively - express ideas and information in a clear and concise manner, tailoring the message to fit the interests and needs of the audience.
• Technical expertise - keep technical skills current, apply specialized knowledge and skills to work tasks, understand and master technical skills associated with the job, and share technical expertise with others.
• Responsive, self-driven, strong sense of ownership and desire to achieve business objectives.
• Excellent interpersonal skills, both verbal and written - interact with customers and internal teams effectively in fast paced rapidly changing environment.
• Willingness to cooperate and collaborate in order to execute tasks and achieve objectives with multiple stakeholders.
• Must be a US citizen or US permanent resident.
  

Description

We are looking for individuals to commission mission critical center equipment systems, such as power generation and distribution systems, uninterruptible power supplies, static transfer switches, PDU's, BAS & BMS systems and HVAC equipment. The candidate must have a working knowledge of electrical/electronic and mechanical systems or equivalent industry experience with proven customer service skills. Experience associated with industrial level generators, Uninterruptable Power Supplies, HVAC and Power conditioning equipment is a benefit. The candidate should be technically competent on test equipment such as: AC/DC amp probe, digital voltmeter, phase rotation meters, battery conductance tester, battery load tester and micro-ohm meter. This position will require a minimum of 75% travel. The position will require national and/or international travel.

Position is performed remotely; however, may require travel/driving to client locations for training, meetings and other in-person events.

RESPONSIBILITIES

• Perform design reviews of systems.
• Develop, oversee and write startup and commissioning policies and procedures.
• QA/QC of the equipment installation.
• Perform construction observations and develop functional test plans.
• Execute tests for a wide variety of electrical and mechanical systems and to ensure testing is performed in conformance with standards and procedures.
• Assist in training of plant operations and maintenance personnel.
• Act as liaison with vendors and subcontractors regarding problem resolution and perform testing as required.
• Review and analyze data and prepare technical reports.
• Maintain effective communication with clients, contractors and other project team members.
• Work with others to manage small to mid-size projects to meet client expectations for technical excellence, budget and schedule.
• *Other duties as assigned.

REQUIRED EDUCATION, KNOWLEDGE and ABILITIES

• 7 years of industry experience in either electrical power distribution or mechanical systems or both. AA degree, military training or equivalent work experience.
• Experience in diagnosing and solving construction and operational problems.
• Be organized; possess excellent written and oral communication skills.
• Experience with MS word and excel is a must.
• Must have the ability to work in a high stress environment, ability to multi-task and meet deadlines.
• Good interpersonal skills and ability to work with and guide others.
• Knowledge of building codes and construction industry standards.
• Working knowledge of AutoCAD.
• Must have or be able to obtain a passport
• Must have demonstrated proficiency for all the responsibilities of a Commissioning Engineer.
• Five (5) years of experience in the commissioning field including performance contracting requirements.
• Must be proficient in BCA, PECI and/or ASHRAE commissioning procedures.
• Hospital, biotech, data center, and energy analysis experience is preferred.
• Ability and willingness to travel, 75% of the time.
• Provide personal transportation for meetings and job visits away from the office; reimbursed.
  

A candidate's salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

Company offers comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value.

Description

Safety is the most important part of all jobs; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:

• 4 years of experience working in industrial (or comparable) mechanical maintenance.

Preferred Qualifications:

• Solid theoretical knowledge of mechanical principles
• Sound analytical troubleshooting skills
• Process efficiency and automation
• 2-year degree in mechanical or related field
• Navy Machinist Mates

Benefits: A Company that Supports You

• Vision insurance
• Dental Insurance
• 401K
• Profit sharing
• Pay for Performance
• Parental leave
• Tuition reimbursement
• Stock program
• Scholarships

Description

The Maintenance Electrician responsibilities include, but are not limited to, taking care of our customers by executing the division's safety, quality, cost, productivity, and profitability objectives. This includes troubleshooting and repairs, cooperating with and supporting operations, aggressively pursuing process improvement, assist with documentation and training for all equipment and other duties as assigned. The Electrician is expected to work a flexible schedule, including scheduled and unscheduled overtime, rotating shifts, and weekends.

Safety is the most important part of all jobs; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:

4 years of experience working in industrial (or comparable) Electrical maintenance.

Preferred Qualifications:

• Solid theoretical knowledge of electrical and electronic principles
• Sound theoretical and practical understanding of drives, motors, and hydraulics
• Proficiency with programming PLC's, HMI's, and drive controllers
• Demonstrated understanding of Power concepts.
• 2-year degree in electrical or related field
• Navy Electrician's Mates

Benefits: A Company that Supports You

• Vision insurance
• Dental Insurance
• 401K
• Profit sharing
• Pay for Performance
• Parental leave
• Tuition reimbursement
• Stock program
• Scholarships

Description

Description

• 1–3+ years of field service experience in electrical testing or commissioning
• Solid understanding of circuit breakers, relays, transformers, and control systems
• Familiarity with SEL, GE Multilin, ABB, Schweitzer, and Basler protective relay systems
• Ability to read and interpret one-line diagrams, schematics, and relay logic
• Hands-on experience with test equipment such as Doble, OMICRON, Megger, and RTS/AVTS software
• Strong communication, documentation, and customer service skills
• Valid driver’s license and clean driving record
• Excellent knowledge of NFPA 70E arc flash practices and jobsite safety protocols

• Prior U.S. Navy EM or ET, or U.S. Army Prime Power Specialist
• NETA Level II certification or NICET Level III/IV
• Associate or Bachelor’s degree in Electrical Engineering Technology or related field
• OSHA 10/30, First Aid/CPR, or similar safety certifications

• Perform acceptance, maintenance, and commissioning tests on electrical power systems ranging from 480V to 345kV
• Conduct protective relay testing (electromechanical, solid-state, and microprocessor-based)
• Troubleshoot control circuits, switchgear, transformers, breakers, switches, and MCCs
• Interpret electrical drawings and relay logic for troubleshooting and diagnostics
• Interface directly with customers, providing professional service and technical insight
• Generate accurate and detailed test reports in compliance with NETA, IEEE, and NFPA 70E standards
• Maintain strong safety practices and adhere to all jobsite protocols
• Travel regionally and nationally to customer sites as required

Description

Description

• Provide customer support through on-site installations, cost-effective repairs, preventative maintenance, and product upgrades on diagnostic instruments and systems.
• Diagnose and troubleshoot technical issues, analyzing failures and implementing corrective actions to ensure instrument reliability.
• Deliver high levels of customer service to maintain strong customer relationships and ensure satisfaction.
• Act as a liaison between customers and internal teams, demonstrating professionalism, commitment, and clear communication.
• Escalate unresolved technical issues appropriately and follow up to resolution.
• Advise customers on the proper operation, maintenance, and troubleshooting of instruments and systems.
• Collaborate with internal Sales, Applications, and Service teams to share customer feedback, technical insights, and service opportunities.
• Promote service contracts and assist with renewals through established customer relationships.
• Ensure compliance with all quality, regulatory, and service procedures, maintaining complete and accurate records.
• Document service activities in a timely and detailed manner.
• Maintain accurate service inventory and ensure proper control of assigned parts and materials.

• Strong organizational and time management skills with the ability to prioritize effectively.
• Excellent communication skills to interface with customers, peers, and management.
• Strong technical and analytical aptitude with attention to detail.
• Proven ability to work independently within a designated territory while achieving performance goals.
• Team-oriented mindset with the ability to collaborate toward regional and national objectives.
• Ability to lift up to 50 lbs and work in laboratory or hospital environments.

• Associate degree in Electronics, Biomedical Engineering, Medical Technology, or a related field required.
• Equivalent experience may be considered in lieu of a degree.

• Minimum of 3 years of experience servicing medical device or diagnostic equipment.
• Working knowledge of personal computers and Windows operating systems.
• Familiarity with Laboratory Information Systems and network connectivity preferred.
• Proficiency with Microsoft Office 365.
• Ability to work flexible hours and participate in rotational on-call coverage as required.

Description

Position
Description:

• Performs Service tasks, identifies technical problems and
  makes analysis through remote or on-site activity in any Service categories
  (installation and commissioning, maintenance, repairs, engineering and
  consulting, advanced services, extensions, upgrades and retrofits, end of life
  services, replacements, etc.).
• Contributes to customer satisfaction by executing Service
  work according to customer order and expectation. Creates and maintains a good
  relationship with customers and understands their needs. Identifies new sales
  opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts
  and equipment are available and at the appropriate quality for Service
  activities.
• Prepares all documents and reports to be signed by the
  customer representative. Reports work done in a timely manner and follows up
  when needed.
• Proactively identifies potential equipment failures and
  requests proactive corrective actions. Troubleshoots equipment failure and
  makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality
  improvement and communicates them further in the organization. Provides
  recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as
  environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

• Bachelor's degree, Electrical Engineering, Electrical
  Engineering Technology or equivalent military experience or Associates Degree
  with 2 or more years' experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years'
  experience.
• Advanced level ability to interact and communicate (written
  and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or
  Excel.
• Advanced ability to write test plans and reports detailing
  test results.
• Military Preferred