Using Hiring Manager Survey Questions to establish a baseline of Hiring Manager satisfaction is a great way to set a benchmark for future recruitment performance and helps define challenges in the hiring function. While the survey responses are subjective, Hiring Managers' perceptions of the recruiting function are an important metric.
As an HR leader, Hiring Managers are your customers. If you aren't focusing on their satisfaction, then you really aren't managing your recruit function with your real customers in mind. Any feedback that you get from your Hiring Managers will help you to define problems and develop a plan to make corrections to your process. Hiring Manager satisfaction can be viewed as one of the most powerful metrics for insight on how your overall recruiting is functioning.
Not sure where to get started creating a survey like this?
To get the most out of satisfaction surveys, make sure to include all the hiring elements that they experience. Survey metrics should include questions about:
In our experience, in addition to including questions about the drilldown metrics above, you should think about Hiring Manager Recruiting Satisfaction as falling into these six areas:
Job launch includes questions about the ease with which the recruiting process began for a position. Candidates emcompasses both the quality and quantity of candidated. The flow and responsiveness of the recruiter during the recruiting process is covered by Efficiency and Administration. You also need to consider any special programs like Employee Referral programs. An overall grade is helpful to get the big picture and write-in responses about Hiring Manager perceptions round out the survey.
When Hiring Managers are frustrated with the hiring process, that's usually the biggest sign that your recruiting team is struggling. If you've gotten adequate feedback from your Hiring Managers on a survey like this, you'll be able to accurately see areas in your hiring function that need improvement, as well as the parts of your recruitment that are already working well.
Getting surveys into the hands of your hiring managers is really the easiest part of the process of improving satisfaction with your recruitment function. Once you get the results, that's where the real work begins. If you find that making the improvements necessary is a bigger job than you can handle on your own, get in touch with us. We can help.
Are your Hiring Managers unsatisfied or frustrated? If so, it's impacting more than just employee morale. Unsatisfied Hiring Managers can result in lower productivity, less engagement throughout the process, increased work for other team members, and hiring candidates who do not have the necessary skills to succeed.
Check out our infographic, Improve Hiring Manager Satisfaction with RPO, to learn more about how unsatisfied hiring managers are affecting your business, and learn how Recruitment Process Outsourcing (RPO) through Orion Talent has resulted in an average of 91% Hiring Manager Satisfaction.
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