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Job Description

Position Description: Field Service Engineer, Power Control Equipment
Location: Dallas, TX
Compensation: The pay range for this position is $75,000 - $85,000, plus travel and overtime. (First Year averages $125K+) (2nd & Subsequent averages $200K+)
Additional Perks: Company offers an excellent benefits package including consumer-driven health plan (full medical/dental/vision); ADD/STD/LTD and life insurance; Flexible Spending Accounts for health care and dependent care; tuition assistance; a matching 401K – dollar for dollar up to 6% of gross salary; other fringe benefits (product / service discounts, exceptional work-life balance programs, scholarship programs for children, generous vacation / leave policies, etc.). Extensive product training and professional career development.
Take-home company vehicle, cell phone, laptop, tools, company credit card for gas/maintenance expenses, and uniform allowance.

Position Summary: We are looking for Field Service Engineer to support critical power facilities. This position requires a qualified, hands-on, service-oriented technician to be involved with automatic transfer switch startups, modifications, warranty and emergency calls. Applicants should show desire to learn and advance to the Field Service Engineer level.

You will make an impact with the following skills and experience:
• Applicants must carry a cell phone and be on call 24 hours a day, 7 days a week.
• Focus on work related to automatic transfer switches
• Provide technical support of field startups (standard and non-standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts
• Supervising and ensuring compliance with all safety policies, procedures, guidelines and laws
• Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed
• All work and decisions shall be conducted in strict compliance of all regulatory laws
• Travel requirements: Up to 80% travel

You’ll win us over by having the following qualifications:
Basic Qualifications:
• High School Diploma / GED
• 3+ years experience with the following:
o Field Service Engineering
o Electrical power including low voltage through medium voltage switchgear in support of critical power facilities (IE data centers, airports, etc…)
o Experience with most types of automatic transfer switch testing
o Reading schematics and blueprints for power control, automation and customer technical support
o Familiarity with all applicable codes and industry standards
o Proficient in taking care of client interactions and completing projects on time and within budget guidelines
o Strong project management skills with excellent decision making, organization and management capabilities
o Must be self-directed and very committed to customer satisfaction
• Individuals must possess a valid Driver's license in good standing
• Must be authorized to work in the US for any employer without sponsorship now or in the future
Preferred Qualifications:
• Associate or bachelor’s degree in electrical engineering
• Excellent customer service, time management and follow-up skills
• Power distribution, DC/AC, Voltage Circuit Theory and practical troubleshooting skills

Job Description

Position Details:
Title: Aircraft Maintenance Technician
Location: Dallas, TX
Shift: Night Shift Operations, typically 9pm to 4am (2100 to 0400)
Compensation: $50K – 60K annual
Travel: 30%, average travel is approximately 1 week per month.
Position Description:
You will be responsible for cleaning jet engines with our patented foam technology. We are looking for someone who can perform basic mechanical and electrical troubleshooting on company equipment, enjoys working outdoors and is focused on following safety/compliance processes while identifying ways to innovate and provide value to our customers. In this position you will frequently drive a vehicle under DOT regulations, work with heavy equipment, and manage (environmentally safe) fluid waste streams. You will also be responsible for tracking and inputting data into manual and digital forms as well as maintaining records of performance.
• Installing & removing wash equipment on jet engines
• Preparing equipment for operations (inspecting & servicing equipment, etc.)
• Operating equipment safely and identifying anomalies
• Collecting waste and properly disposing of the waste stream
• Collecting on-site data & inputting data into forms
• Coordinating schedules for aircraft availability
• Proactively and effectively communicating with customers and internally with other teammates and leadership
• Perform preventative and repair maintenance on mechanical equipment
• Maintaining an extremely professional attitude, communication style, appearance, and overall service delivery

Job Description

Position Details:
Title: Field Service Engineer (Medium Voltage) Locations: Phoenix, AZ / Dallas-Fort Worth, TX Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $35/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.

Position Description:
The Field Service Engineer — Medium Voltage is responsible for performing warranty repairs, technical support, and testing the internals of company Medium Voltage products. Duties include MVT core testing, troubleshooting, repairing, analyzing data, operations, and maintenance activity for MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Tests, troubleshoots, repairs, and analyzes company's MV systems in the field, via email, telephone, and site visits
• Develops a detailed knowledge of company's Medium Voltage products, associated company and/or third party accessories sold by the company
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with medium/high voltage DC electricity, three-phase power, and the related software and firmware of company products
• Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditures
• Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally responsible for keeping customers informed of the RCA status.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case by case basis.
• Other duties as may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• At least 3 years of experience with Medium Voltage equipment is required.
• Prior experience with cold weld patch repairs and field transformer repairs is required.
• Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred.


Other Specialized Skills:
• Ability to work non-standard business hours occasionally to support customer service contracts
• Knowledge of solar and/or alternative energy markets is preferred
• Knowledge of National Electric Code is preferred
• Knowledge of solar and/or alternative energy markets is preferred
• Advanced knowledge of power plant measurement devices and techniques is strongly preferred
• Ability to analyze and solve problems effectively
• Proficiency with Microsoft Office Suite (Word, PowerPoint and Excel) is required
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.
• Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis

Job Description

Position Details:

• Title: Field Service Technician
• Location: Northern region – Indiana to New England (Live near major airport) and Southern Region (Live in Raleigh, NC), and Dallas or Houston, TX area.
• Shift: Monday through Friday, occasional evening or weekend.
• Travel: 80 - 90% - Monday through Thursday
• Compensation: $80k to $85K (depending on experience and location) plus OT, car allowance($880/mo) and quarterly bonus
• Benefits: Includes excellent medical benefits package, to include major medical, vision and dental and employee only pays 10% of actual benefit costs. 401K with 100% company match up to 6%. Paid vacation- 3 weeks to start. Nine company holidays. Full expense reimbursement on all company related travel and expenses.

Position Description:

• Provide installation and service support to the pharmaceutical isolators at customer locations focusing on proper installation of equipment, preventative maintenance, calibration, and troubleshooting
• Interact with external customers and internal company Sales, Service, and technical support personnel
• Provide preventative maintenance and calibration services, requalification services on pharmaceutical isolators to include air flow analysis, HEPA filtration scanning, etc.
• Support company US sales team with technical resolutions
• Provide upgrade support for specialty service products, to include control conversions and Wireless Glove Testing qualification and validation
• Conduct basic client training on-site with regards to proper operation of devices post-assembly and post-maintenance

Requirements:

• Technical training in Electrical, Mechanical, Mechatronics through the military, and/or prior experience in cGMP or other heavily regulated industries, Bachelor’s degree preferred
• Professional experience in field service and general mechanics, preferably with a pharmaceutical or laboratory equipment background
• Understanding of PLCs and ability to read, interpret, and understand technical documentation, including but not limited to schematics, P&ID, wiring diagrams and work instructions
• Knowledge of basic electricity, electronics and instrumentation, calibration, and general mechanics
• Willingness and ability to travel domestically and internationally up to 90%, with some weekend travel. Travel may include a visit to company AG in Basel, Switzerland for multiple-week training and team exchange sessions
• Effective written and verbal communication skills, with a strong customer focus and ability to converse with external customers and internal company Sales, Service, and Technical support personnel
• Knowledge of technical expertise, cGMP Standards, OSHA requirements, FDA and EU guidance related to aseptic production, USP and EP standards desired
• Proficient with Microsoft Office Suite and IT products
• Fluent in English required, German language fluency a plus
• Must be able to lift up to 75 lbs.