Description

Parts Manager

Our Parts Department is an integral and vital part of the dealership and essential to the dealership's success as the leading provider of transportation solutions. The Parts Manager takes the lead role in managing an efficient and profitable Parts Department through proper purchasing procedures, inventory control, staff utilization, safety, security, and pricing.

DUTIES & RESPONSIBILITIES

• Hires, trains, motivates, counsels, and monitors the performance of all department staff including warehouse and delivery personal.
• Forecasts sales goals and prepares incentive plans for the department and strives to meet them
• Analyzes sales through daily reporting and monitors expenses to maintain profit and sales productivity goals
• Maintains a balanced inventory consistent with the requirements of the customer base, service departments and body shop.
• Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty
• Oversee inventory management from maintaining parts levels and balancing turnover to running annual physical inventory and consistent cycle counts.
• Directs shipping and receiving efforts to ensure timely processing.
• Guides Front Counter sales efforts, including working with Marketing to create sales promotions
• Handles customer complaints immediately and according to the dealership's guidelines

IDEAL WORK QUALITIES

• Must be customer-sensitive and able to listen, understand, and communicate professionally with all customers, both external and internal
• Must be self-motivated and have good written and verbal communication skills
• Must be able to adjust to multiple demands and shifting priorities, and be responsive and flexible to best serve the issue at hand
• Must have superior problem-solving skills to achieve a win-win solution

SKILLS, TRAINING, AND EDUCATION REQUIREMENTS

• Minimum of two years' supervisory experience or training in the automotive/medium/heavy-duty truck industry
• Ability to write and read/analyze reports, business correspondence, and technical procedure manuals
• Mechanical aptitude or experience in automotive or truck parts
• Experience with Microsoft programs and basic computer and mathematics skills
• Experience with CDK preferred
• The ability lift at least 25 pounds, unaided

Description

As a General Manager of Maintenance and Repair, you will develop and maintain positive customer relations by understanding customer needs, contract terms and conditions, and by implementing and executing plans to address those needs. You will be assigned into one of three departments (Chassis / Reefer, Crane or Power) and supervise a union workforce in the execution of maintenance and repair activities of port terminal cargo handling equipment. Safety, Customer Service, Production and Labor Relations are the focus areas for this position. Some specific responsibilities include:

• Supervision of mechanics, clerks, leadmen, chief clerks and foreman in their work assignments and evaluate the performance of all employees under your direction.
• Participate in the development and implementation of company safety policies and procedures.
• Actively manage and monitor the safety of your operation, ensuring safety of all employees.
• Identify training opportunities of staff as needed.
• Determine work needs for each shift and assign such work to the workforce.
• Manage and implement daily operational changes to improve efficiency and quality of work.
• Analyze the quality of work performed, post-audit repairs with mechanics as needed.
• Manage inventory and part ordering process.
• Ensure work orders are documented and communicated timely.
• Engage in an interactive process with mechanics, as necessary, regarding reasonable accommodation of disabilities.
• Participate in the interview process for potential new hires and make recommendations.
• Conduct 30, 60, and 90-day evaluations for all new hires.
• Adhere to the collective bargaining agreement (CBA) and ensure positive labor relations with mechanics and union officials.

Must-Have Skills, Experience, and Education:

In order to be successful in this role, you should have a BS in Engineering (Mechanical, Electrical, Marine or related discipline) or equivalent/applicable work experience supervising and managing heavy industrial maintenance teams. Experience in Programmable Logic Controls in GE, FUJI, Siemens, and OMRON is highly desired, and you must have hands-on familiarity with the maintenance of engines, automation/controls, hydraulics, refrigeration systems, cranes, welding, motor controls, and/or related equipment.

Nice-to-Have Skills, Experience, and Education:

• FCC General Radio Operator License is a plus
• Airframe and Powerplant License is a plus
• Garmin experience highly desirable
• Corridor and maintenance/parts manual access software is desired
• Experience with Lear 45, Pilatus, Phenom, Mustang and Gulfstream, or any combination of these aircraft
• Post-secondary education or training in aircraft maintenance or equivalent combination of education, training, or experience
• Working knowledge of MS Word, Excel, and Outlook

Working Conditions

• Working near moving mechanical parts and near fumes or airborne particles, toxic, or caustic chemicals.
• Work is typically performed in an indoor hangar or outdoors with exposure to all weather conditions.
• Noise level is usually moderate to loud.

Physical Requirements

• Must be able to lift to 15 pounds at times without assistance.
• Must be able to lift and carry up to 80 pounds with assistance.
• Requires the ability to read, hear, talk, stand, walk, bend, kneel, stoop, crouch, crawl, and climb all day.
• Accurate hand/eye coordination.
• Finger dexterity is required as well as hand strength, with the ability to grasp, lift, push and pull.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Occasionally required to climb on a ladder.
• Ability to wear and utilize personal protective equipment.

Description

We are excited to add a Parts Account Representative/Outside Parts Sales Representative to our team in Southeast PA and South-Central NJ.

At Wolfington Body Company, one of the country’s leading International school bus dealer's, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Parts Account Representative in an exciting and growing company while working with top professionals in the industry, then consider joining our team. We are seeking enthusiastic, hard-working, customer-oriented individuals who can work in a team environment. The parts specialist builds
sales by developing customer relationships, problem solving, and serving as a conduit between our clients and our Parts and Service experts.

• Manages a territory consisting of Southeastern Pennsylvania and South-Central New Jersey
• Must be capable of speaking to all products including but not limited to parts, service, and technology products
• Maintain constant communication with WBC Parts Experts for product information and conflict resolution
• Prospect for new accounts/referrals which include compiling and updating a list of prospective clients to provide leads for business opportunities
• Maintain existing account relationships and be alert for ancillary opportunities to increase penetration
• Develop, implement, and maintain comprehensive account specific growth strategies
• Service existing accounts and communicate with clients on a regular basis. Discuss use and features of various parts, services, and ongoing promotions
• Communicate concerns to the appropriate experts within WBC
• Update account profiles for monthly meetings for information regarding sales potential
• Follow up on orders to ensure that customers are served promptly
• Coordinate parts and service sales with the appropriate personnel; Advise counterperson on special requirements/requests
• Obtains orders by explaining product benefits; reviewing business plans; analyzing sales volume; introducing new products; relays orders to call-center
• Updates CRM software with potential leads, business opportunities, and follow-ups 
• Focuses on professional and personal improvement through participating in educational opportunities; reading industry publications; maintaining personal networks; participating in professional organizations

• This is a field-based position; candidates must be disciplined and well-organized
• Ability to work independently
• Exceptional documentation skills
• Sale experience is preferred; our approach is unique and we will train the right individual
• Demonstrates sales ability with a successful track record
• Experience in route planning and follow-up
• Excellent social skills & strong attention to detail
• Strong written/verbal communication skills required
• Highly self-motivated and goal-oriented
• Enthusiastic relationship builder
• Entrepreneurial spirit; driven to succeed and to grow
• Mechanical Aptitude
• High school diploma required/ College Education preferred
• Valid Driver’s license required

• Knowledge of dealer and fleet maintenance procedures and systems
• Knowledge of bus, medium duty truck, and/or automotive parts
• Working knowledge of International and supplier/vendor warranty policies

• Company Car
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

• 8 hour shift

Description

Employment Type: Full-Time

• Inspects, diagnoses, repairs, and maintains International Buses
• Performing mechanical and electrical repairs
• Routine maintenance (oil changes, fluid checks, tire rotation)
• Using Diagnostic software
• Ensuring compliance with safety/emissions standards
• Handling paperwork and communicating with customers.
  

• Minimum of 1 year’s medium/heavy duty or bus experience or schooling
• Strong understanding of gas, diesel, propane or EV engines and systems
• Skilled Diesel Technician with own tools
• Valid, clean driver’s license
• Ability to work in a team environment
• Ability to address and resolve issues quickly
• Able to operate in a high paced environment

• CDL a plus
• International/IC dealership experience preferred
• Dealership experience
• Experience using Cummins Insite
• ASE Certifications

• Energetic technician who wants to be a part of a team.
• Technician who wants to keep growing their skills
• Technician who can diagnose complex systems and think outside the box.

• Salary Range: $25.00 – $50.00.

• Medical, Dental, Vision, Life
• Insurance and FSA
  
• 401K with company match
• Continuing Education opportunities
• Tuition Loan Agreement
  
• Catered meals for special occasions
• Snacks and Beverages
• PTO/Sick/Holidays – Start as of Day 1!
  

Description

• Safety: Strict adherence to all safety protocols and guidelines
• Quality: Maintain rigorous quality standards and regulatory compliance
• Successfully complete and maintain required foundational training and certifications
• Read and interpret electronic work instructions, drawings, and specifications
• Use computers effectively in a production environment
• Wear required personal protective equipment (PPE)
• Operate mechanical lifts (ladders, tiger lifts, snorkel lifts)
• Use hand tools and diagnostic equipment (screwdrivers, ratchets, power tools, multimeters, continuity testers)
• Apply solvents, sealants, coatings, primers, adhesives, paints, and finishes
• Inspect work quality and control Foreign Object Debris (FOD)
• Work around energized electrical systems and high-noise environments
• Perform fine motor tasks including finger manipulation and keyboarding
• Lift and carry 10–35 lbs
• Perform physically demanding tasks including climbing, crawling, crouching, bending, kneeling, reaching, and standing
• Install aircraft electrical systems and components including wiring, tubing, valves, actuators, regulators, compressors, ducts, and interior components
• Route and install wire harnesses and connectors
• Perform fiber optic cleaning, inspection, testing, routing, and installation
• Work in confined spaces and wear respirators when required

• 1+ year of experience using computer applications (email, internet, Microsoft Office, or similar)
• 1+ year of experience reading and following detailed work instructions, blueprints, drawings, or specifications (in English)
• 1+ year of experience performing mathematical calculations
• 1+ year of experience in a technical or mechanical role using hand, power, or pneumatic tools
• Ability to work a variable shift
• Ability to meet physical job demands including lifting, climbing, bending, and prolonged standing
• Ability to work with high-hazard chemicals
• Ability to complete and maintain Confined Space and Fall Protection certifications

• 3+ years of related technical or mechanical experience
• Experience installing aircraft system components
• Automotive, diesel, or heavy equipment mechanical background
• Wire routing, dressing, and mating connection experience
• Sealant application per technical specifications

Description

• Adhere strictly to all safety protocols and guidelines; safety is non-negotiable
• Maintain rigorous quality standards in compliance with regulatory and company requirements
• Successfully complete new-hire foundational training and maintain required certifications
• Use computers effectively in a fast-paced production environment
• Read, interpret, and follow electronic work instructions, drawings, and specifications
• Wear appropriate personal protective equipment based on task requirements
• Operate mechanical lifts (ladders, tiger lifts, snorkel lifts)
• Use hand tools and diagnostic equipment (ratchets, screwdrivers, power tools, multimeters, continuity testers)
• Apply solvents, sealants, coatings, primers, adhesives, paints, and special finishes
• Inspect work for quality and Foreign Object Debris (FOD)
• Work around energized electrical systems and in high-noise environments
• Perform physical tasks including lifting (10–35 lbs), climbing, crouching, kneeling, bending, reaching, twisting, and standing/walking for extended periods

• Minimum 1+ year of experience in a technical or mechanical role using hand, power, or pneumatic tools
• Minimum 1+ year of experience in manufacturing, fabrication, or assembly environments
• Minimum 1+ year of experience using computer applications (email, internet, Microsoft Office, or similar systems)
• Minimum 1+ year of experience reading and following work instructions, blueprints, drawings, or specifications (in English)
• Ability to apply basic mathematical calculations
• Ability to work a variable shift schedule
• Ability to meet physical demands of the role
• Ability to work with high-hazard chemicals
• Ability to complete and maintain Confined Space and Fall Protection certifications

• 3+ years of related work experience or equivalent combination of education and experience
• 1+ year of composite materials experience

• This position is 100% onsite
• Must meet U.S. export control compliance requirements
• Must qualify as a U.S. Person under 22 C.F.R. §120.15 (U.S. citizen, lawful permanent resident, refugee, or asylee)
• Completion of the Aerospace Technician & Mechanic Aptitude Virtual Job Tryout is required within 5 days of invitation

Description

Primary Responsibilities

• Adhere strictly to all safety protocols and workplace procedures
• Maintain high-quality standards and regulatory compliance in all work performed
• Successfully complete and maintain required foundational training and certifications
• Read and interpret electronic technical work instructions, drawings, and specifications
• Use hand tools, power tools, and diagnostic equipment (e.g., multimeters, continuity testers)
• Operate mechanical lifts (ladders, tiger lifts, snorkel lifts)
• Apply chemical solvents, sealants, coatings, primers, adhesives, and finishes
• Install aircraft system components including tubing, valves, regulators, actuators, compressors, ducts, and interior components
• Route and install wire harnesses and connectors
• Perform fiber optic cleaning, inspection, testing, and installation
• Inspect work quality and control foreign object debris (FOD)
• Work around energized electrical systems and constant noise
• Perform physically demanding tasks including lifting, climbing, crouching, bending, and working in confined spaces
• Use personal protective equipment (PPE) and respirators as required

Must-Have Skills, Experience, and Education

• 1+ year experience using computer applications (email, internet navigation, Microsoft Office, or similar)
• 1+ year experience reading and following detailed work instructions, blueprints, drawings, or specifications (in English)
• 1+ year experience applying basic mathematical calculations
• 1+ year experience in a technical or mechanical role using basic hand, power, or pneumatic tools
• Ability to work a variable shift
• Ability to meet physical demands including lifting up to 10–35 lbs, climbing, kneeling, bending, and standing for extended periods
• Ability to work with high-hazard chemicals
• Ability to complete and maintain Confined Space and Fall Protection certifications
• Must meet U.S. Person export control requirements (U.S. Citizen, Permanent Resident, Refugee, or Asylee)

Nice-to-Have Skills, Experience, and Education

• 3+ years of related mechanical or technical work experience
• Experience installing aircraft system components
• Automotive, diesel, or heavy equipment mechanical background
• Wire routing, mating connections, and harness dressing experience
• Sealant application per specifications