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Description

Position Details:
Title: Field Service Technician
Location: Chicago, IL
Shift: Typically, day shift and must be flexible for travel throughout the Dallas region
Compensation: $32 hourly starting annualized wage depending on experience and qualifications plus OT Benefits: Full benefit package which includes Holiday pay, 401K, Medical and Dental, generous vacation (PTO) and room for advancement. Company vehicle provided.
Travel: Must be flexible for travel within the greater Dallas Forth Worth region
Position Description:
Maintains and repairs stationary steam boilers and boiler house auxiliaries by performing the following duties. Diagnose the cause of equipment malfunction or failure. Disassembles repairs and reassembles components and units as required. Adjusts and calibrates equipment to operating specifications. Assembles and installs new units as required. Sells Assured Preventive Maintenance Programs, service & repair parts, compounds, and chemicals.

• Receives working instructions, work orders, blueprints, or drawings from supervisor.
• Reviews job requirements and verifies that the required tools, equipment, parts, material, and manuals are part of the service vehicle inventory.
• Diagnoses the cause of equipment malfunction or failure by interviewing customer, using appropriate monitoring and test equipment.
• Disassembles, repairs, and reassembles units as required.
• Uncrates and assembles new units according to specifications.
• Trains customer-operating personnel.
• Cleans or directs other workers to clean boilers and auxiliary equipment.
• Inspects and repairs boiler fittings such as safety valves, regulators, automatic control mechanisms, and
water columns, and auxiliary machines such as pumps, draft fans, stokers, and burners. y
• Replaces damaged boiler tubes and plates.
• Repairs or replaces high-pressure piping. Patches boiler insulation, Paints surface of equipment. Performs water pressure test by pumping water into system to determine location of leaks.

Requirements:
• Must have no traffic violations that prohibit the use of a motor vehicle and be eligible for automobile insurance coverage
• Six (6) years’ experience in related field or three (3) years related experience with technical school background or two (2) years company product mechanical experience.

Description

POSITION SUMMARY:
This position provides leadership to ensure facility compliance with Company IG and customer quality standards, implementation of quality directives, improves quality performance, and ensures facility quality policies and procedures are aligned with industry regulations. Develops plant quality programs and coordinates quality training programs. Facilitates a work environment that supports a proactive, positive, quality committed culture.

ESSENTIAL FUNCTIONS:
Lead a team of 2 direct report QA technicians and 2 inspectors providing quality support on 2 shifts in a 16-20 hr per day operation.

Improvements:
• Lead and coach those involved in quality investigations to determine root causes and install preventive measures.
• Identify best practices and lead continuous improvement initiatives to reduce work and process waste, raise quality awareness, and improve quality work practices.
• Perform quality audits and inspect facilities, machinery, and quality related equipment to identify and correct potential product risks, and to ensure IG quality compliance and standards.
• Provide trending/analysis of quality data to identify opportunities and drivers to improve quality performance for leaders and employees.
• Help implement continuous improvements efforts identified by customer needs, industry requirements, and operations improvements.

Administrative:
• Track quality concerns from customers and production and conduct follow-through for timely resolutions.
• Track customer SCAR and CAPA reports and lead IG response activities.
• Manage and lead preparation for successful IG Process Audit and industry certifications for IGCC and SGCC.
• Order and maintain tools, measuring devices and special processes used in quality related procedures.
• Prepare trip reports from customer and site visits.
• Perform focused plant training and awareness on quality related topics.
• Engage IG Tech Center for process and material review to ensure IG product durability.
• Respond to customer inquiries regarding product and quality matters.

Training:
• Provide periodic quality training for all shifts.
• Provide technical advice, coaching, guidance, and mentoring to employees and plant leadership on quality initiatives and necessary changes.

Committees/Meetings:
• Participate in, and act as, a quality resource for meetings and/or committees.
• Attend Leadership meetings and trainings as assigned.

Additional Responsibilities
• Support and commitment to all safety programs and VPP certification initiatives.
• Travel: Customer and site visits, testing labs, other supplying facilities and industry events.
• Participates in reviewing and updating IG and customer quality guidelines.
• Performs other related duties as required.

Work Environment
• This position will be on the production floor (40% - 50%) and office work the remainder of the time.
• Must be able to successfully work in a safety sensitive environment and be dedicated to constantly improving our culture of safety.
• This position will require flexibility to meet varied shift hours. 40+ hours per week which may include weekends.
• Must have open availability any day of the week.
• This position requires travel up to 20%.

Education & Experience
• 4-year degree in a Mathematical, Engineering, or Scientific field
• 3 to 5 years of experience in general industry quality or related field required- production, or manufacturing, environment preferred.
• Proven analytical and problem-solving skills
• Solid knowledge of team-oriented problem-solving methods (such as root cause corrective action) and the ability to facilitate their use in the facility
• Proven ability to work well in a team environment.
• Strong interpersonal skills.

Additional Preferred Qualifications and Certifications
• Six Sigma Green Belt (SSGB) certification
• Experience with the practical application of quality tools, Six Sigma, and Lean Manufacturing methodologies
• Knowledge of Quality Management Systems such as ISO-9001
• Familiarity with the glazing industry and associated industry standards
• Prior experience facilitating training sessions and quality management programs.
• OSHA 10 General Industry certification.
• Statistical analysis training and experience.

Knowledge, Skills & Abilities
• Ability to work under pressure, e.g. multi-task and meet deadlines.
• Ability to build trust and confidence with management, supervision, customers and employees.
• Ability to work with diverse individuals.
• Ability to provide status updates as required or requested.
• Ability to follow verbal and written instructions.
• Ability to operate general office equipment including, but not limited to, personal computer, fax machine, copier and scanner.
• Ability to prioritize daily work load, demonstrate flexible, logical, and reflective behavior
• Ability to maintain a positive attitude in stressful situations.
• Ability to work independently and as part of a team.
• Ability to handle confidential information in an ethical and professional manner.
• Effective communications skills both written and oral and public speaking and presentations.
• Excellent analytical ability to proactively work out problems and implement solutions.
• Effective attention to detail and a high degree of accuracy.
• Advanced proficiency with MS Office software, particularly Excel and comfortable working with Word & PowerPoint.

Description

Position Details:

Title: Field Service Engineer
Location: Bethlehem, PA
Shift: M-F Day
Compensation: $73k-$82k Total Comp. $30/hr + Travel Pay & OT while on service trips.
Benefits: Med, Dent, Vis, 401k/w partial match up to 8%
Travel: Frequent travel for weeks at a time


Position Description:

Interface with customers to determine the issue(s) at hand.
Perform diagnosis of the various systems when the problem(s) occur.
Perform repairs based on diagnosis to return the equipment back into operational state.
Monitor the performance of the equipment to ensure a successful repair.
Maintain a clean and safe working area and provide training to customer personnel.
Installation and run-off of new equipment and document services performed.


Requirements:

Must be able to travel extensively in the United States, Mexico and Canada, occasionally in Europe.
Strong mechanical, electrical, pneumatic and hydraulic knowledge for onsite troubleshooting.
Strong understanding of electrical systems and components and CNC equipment operation.
Good communication and problem solving as well as reporting and documentation skills.
Interpret schematics (hydraulic, pneumatic, electrical) and blueprints for assembly/specifications.
Work independently or team environment and be in the field for sustained periods of time.
Valid driver’s license, pass port, clean records.

Description

Job Title: Service Engineering Technical Project Manager

Location: Orlando, FL
Travel Requirements: 10%-20%
________________________________________
Summary
The Service Engineering Technical Project Manager serves as the primary technical focal point for assigned units, handling both internal and external responsibilities. This role involves defining and forecasting outage scopes, tracking modification implementation, and leading investigations and root cause analyses. Collaborating with the Program Service Manager and Project Management Office, this role provides technical expertise and represents the company in customer-facing interactions.
________________________________________
Essential Duties & Responsibilities
Core Responsibilities
• Serve as the internal and external technical point of contact for assigned units.
• Act as the customer-facing technical representative for assigned units.
• Assess and manage technical risks, providing probability and impact assessments.
• Support configuration planning and management for assigned units.
• Provide technical support for sales and commercial operations.
• Define outage scopes and manage technical work scope for planned and emergent outages.
• Maintain modification applicability states in Wind Chill and associated tools.
• Provide onsite and remote technical support during outages.
• Lead root cause analysis investigations and plan on-site actions.
• Coordinate technical resources and support teams (GTSE, RMC, TOMONI).
• Review parts pedigree, manufacturing, and repair NCRs.
Investigations & Improvements
• Conduct root cause analysis for quality issues and operational failures.
• Lead cross-functional teams to resolve critical incidents using RCA techniques (8D, Fishbone, Fault Tree).
• Develop and implement process improvements based on RCA findings.
Other Responsibilities
• Become proficient in product lines (GT, ST, GEN, AUX, BOP, Controls, Tuning, and Operation).
• Maintain fleet data and experience records (Inspection Reports, Fleet Risk, ORAP).
• Review Field Service reports and document lessons learned.
• Develop and issue technical solutions (Service Products, GTBs, AGTMIs).
• Prepare presentations for user conferences and customer meetings.
________________________________________
Qualifications
Education & Experience
• Bachelor’s or Master’s degree in Mechanical Engineering preferred (equivalent experience considered).
• Minimum 8 years of experience in rotating equipment design/service or combined cycle power plant operations.
• 5+ years of experience in complex root cause analysis.
• Six Sigma certification or equivalent experience preferred.
Knowledge & Skills
• Strong commercial awareness and ability to manage cross-functional teams.
• Proficient in RCA methodologies (8D, Fishbone, Fault Tree, etc.).
• Excellent verbal and written communication skills.
• Proficient in MS Office Suite (Word, Excel, Outlook).
• Strong ability to work under pressure, meet deadlines, and deliver exemplary customer service.
________________________________________
Physical Requirements
• Ability to lift and carry up to 50 lbs.
• Frequent ability to talk, listen, and communicate clearly via telephone.
• Consistent ability to meet attendance and productivity standards.

Description

Position Details:
• Title: Service Technician
• Location: Mansfield, OH
• Shift: Monday – Friday, 7:30am – 4:00PM with frequent overtime available for Field Technicians.
• Compensation: Starting wage of $27.75-$39.00/hr. based on skills/experience. Additional specialty incentives available.
• Company truck (Field Technicians) and computer/tablet.
• Benefits: Company offers an industry leading benefits package including medical, dental, vision, life and disability insurance, FSA, wellness program, 401K match program, PTO, and multiple other fringe benefits.
• Travel: Field Technicians-90% (Travel primarily occurs in Mansfield, Ashtabula, Norwalk, & occasional travel to Columbus)
• Vaccine Requirement: No

Position Description:
Service Technicians are responsible for diagnosing issues and performing standard general repairs on drive-train components, mechanical, electrical, hydraulic, and pneumatic systems on company and/or customers’ heavy equipment across shop and field settings while adhering to all safety regulations and contributing to a positive work environment. Inspect, diagnose, troubleshoot, and locate mechanical deficiencies on Heavy Equipment and develop logical conclusions and determine a repair solution based on education and experience. Source and order parts as needed and Perform repair of mobile equipment in a field environment without supervision. May need to perform welding and brazing, fabricate and modify parts, equipment, and miscellaneous structures as needed. Must be decisive and able to recognize and support the organization’s goals and priorities.

Requirements:
• General knowledge, ability to diagnose, and capable of repairing of complex hydraulic, electrical, and drive-train systems
• Strong problem solving and troubleshooting skills
• Ability to read, analyze and interrupt technical information from general hydraulic and electrical schematics
• Technical school graduate or experience with Volvo construction equipment preferred
• Must possess and maintain acceptable safe driving record and pass DOT Medical Certification

Description

Position Details:
• Title: Service Technician
• Location: Cleveland, OH
• Shift: Monday – Friday, 7:30am – 4:00PM with frequent overtime available for Field Technicians.
• Compensation: Starting wage of $27.75-$39.00/hr. based on skills/experience. Additional specialty incentives available.
• Company truck (Field Technicians) and computer/tablet.
• Benefits: Company offers an industry leading benefits package including medical, dental, vision, life and disability insurance, FSA, wellness program, 401K match program, PTO, and multiple other fringe benefits.
• Travel: Field Technicians-90% (Travel primarily occurs in Mansfield, Ashtabula, Norwalk, & occasional travel to Columbus)
• Vaccine Requirement: No

Position Description:
Service Technicians are responsible for diagnosing issues and performing standard general repairs on drive-train components, mechanical, electrical, hydraulic, and pneumatic systems on company and/or customers’ heavy equipment across shop and field settings while adhering to all safety regulations and contributing to a positive work environment. Inspect, diagnose, troubleshoot, and locate mechanical deficiencies on Heavy Equipment and develop logical conclusions and determine a repair solution based on education and experience. Source and order parts as needed and Perform repair of mobile equipment in a field environment without supervision. May need to perform welding and brazing, fabricate and modify parts, equipment, and miscellaneous structures as needed. Must be decisive and able to recognize and support the organization’s goals and priorities.

Requirements:
• General knowledge, ability to diagnose, and capable of repairing of complex hydraulic, electrical, and drive-train systems
• Strong problem solving and troubleshooting skills
• Ability to read, analyze and interrupt technical information from general hydraulic and electrical schematics
• Technical school graduate or experience with Volvo construction equipment preferred
• Must possess and maintain acceptable safe driving record and pass DOT Medical Certification

Description

Position Details:
Title: Electric Assemblers, Electricians. Multiple openings!
Location: Batavia, OH. On-site in a 145000 SQFT fabrication facility.
Shift: M-F; 2nd Shift– Saturday and Sunday, as needed and scheduled in advance (2nd :2p-10:15p)
Compensation: $25-$26+/hr depending on qualifications and experience! $2/hr shift differential for off shifts.
$2500 sign on bonus!
Benefits: Health and dental coverage, 401K, paid holidays, generous PTO, and more!
Position Description:
The company is seeking Electrical Assemblers and Electricians to add to its growing team in Batavia, OH. These positions require individuals with electrical aptitude and an understanding of electrical concepts. Excellent position for a recently separating military member from an electrical MOS. Responsibilities include:
• Proficient in reading blueprints, wiring diagrams, and schematics.
• Ability to bend and install conduit.
• Pulling wire, wire circuits, 4-way switches.
• Ability to perform electrical tests for continuity.
• Demonstrate ability to accurately read and interpret a tape measure
• Required to follow written and verbal work instructions.
Requirements:
Company is seeking Veteran Technicians, preferably with an electrical/electronic background to jump in and contribute! You do not need to be an electrician, but 3+ years of on-the-job experience in a related field or industry (Military experience!) would be great. Former Gas Turbine Electricians, Aviation Electronics Technicians and Communications Specialists have all been placed here and they are looking for more!
• Ability to lift and maneuver components a minimum of 50 lbs.

Description

Leadership Development Program (LDP)
Location: Mountain Top, Pennsylvania
Program Duration: 9 Months
Salary: $85,000–$95,000
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Relocation Assistance: Provided
________________________________________

Program Overview
The company is seeking transitioning or recently separated Junior Military Officers (JMOs) for our 9-month Leadership Development Program (LDP) at our Mountain Top, PA facility. This immersive program is designed to cultivate future leaders within our manufacturing operations. Upon successful completion, participants will be placed in a full-time leadership role at the same location.
________________________________________

Candidate Requirements
• Military Background: Transitioning or recently separated JMO
• Language Proficiency: Fluent in Spanish
• Leadership Experience: Demonstrated leadership in high-tempo environments
• Mindset: Strong leadership orientation with a commitment to continuous improvement
• Technical Background: Engineering or manufacturing experience preferred
________________________________________

Ideal Candidate Profile
• Proven ability to lead teams and manage projects effectively
• Adaptable to dynamic manufacturing settings
• Strong communication skills, both verbal and written
• Commitment to fostering a culture of safety and quality

Description

Position Details: Field Service Technician
• Location: Oshkosh, WI
• Shift: Generally, a traditional day shift. Some non-traditional hours may be necessary
• Compensation: $30-$36/hr., plus OT. First Year W2 ~ $70-$85k
• Benefits: Company offers an industry-leading benefits package including comprehensive health, dental, life, Short and Long-Term Disability; 401(k), vacation and holidays.
• Travel: 10%, all expenses covered
• Vaccine Requirement: No

Position Description:
The primary responsibility of the Field Service Technician will be hands on work relating to field services, equipment operation and product installation. The Service Technician will coordinate field service schedules, prepare, and execute scope of work and document the completion of services rendered. The position will advise and assist the Sales Team on all aspects of equipment assessments and estimations of service work. They will support installation, service repair and troubleshooting of industrial laundry equipment in the field including but not limited to: New Equipment Installation; Equipment Operational Training; Post-Sale Support; Equipment Rework or Field Upgrades; Testing, Repair and Rebuilding products as needed. This position will have a high amount of customer interface, interpersonal communication skills are essential.

Requirements:
• Combination of applicable experience/education or a Electro-Mechanical related Degree, certified electrician, or similar training
• Solid electrical, mechanical, hydraulic and pneumatic technological aptitude
• Strong oral and written communication skills; able to interface with customers
• Computer literacy with windows-based programs
• Controls (VFDs, PLCs, etc.) experience is ideal but NOT required
• Self-motivated, able to work independently as well as with or direct a team as needed
• Bi-lingual (Spanish/English) highly desired

Description

Are you looking for a career that keeps you on the move, challenges your technical skills, and offers international travel? If so, I have the perfect opportunity for you!

I am working with a company searching for a Field Service Engineer to join their team in Detroit, MI. In this role, you’ll work with cutting-edge material testing machines across a variety of industries, troubleshooting, calibrating, and training customers on advanced technology.

?? What’s in it for you?
? Competitive Salary: $75,000 - $80,000
? Comprehensive Benefits + 401k Match
? Company Vehicle & Tools Provided-Must use personal credit card for expenses and you will get reimbursed the following week
? International Travel to Germany & Beyond (Passport Required)
? Hands-on Training in Kennesaw, GA

?? What They Are Looking For:
? 4+ years’ experience in high voltage electrical, hydraulics, pneumatics, or automation
? Calibration or material testing experience (preferred but not required)
? A technical degree or military experience (Nuclear MM, ET, EM, or Aircraft)

Description

Position Details:
• Title: Field Service Technician
• Locations:
o Phoenix, AZ: target base salary ~$33/hr - $35/hr
o South Bend, IN: target base salary ~$31/hr - $34/hr
o Des Moines, IA: target base salary ~$30/hr - $34/hr
o Milwaukee, WI: target base salary ~$30/hr - $34/hr
o Philadelphia, PA: target base salary ~$34/hr - $37/hr
o Salt Lake City, UT : target base salary ~$30/hr - $34/hr
• Travel/Schedule: Approximately 50% to 75% overnight travel; you can realistically expect to travel 3 to 5 days (typical job length) each week, typically within a drivable distance, but occasionally throughout the U.S. (home on weekends). On average you will travel to customer sites three weeks each month, and be home for the other week. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$30/hr - $37/hr depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate. Mileage is reimbursed and travel expenses are covered via company credit card.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (up to 5%), tuition assistance opportunities, 4 weeks PTO, etc.
Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include:

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.

Description

Position Details:
• Title: Field Service Technician
• Locations:
o Phoenix, AZ: target base salary ~$33/hr - $35/hr
o South Bend, IN: target base salary ~$31/hr - $34/hr
o Des Moines, IA: target base salary ~$30/hr - $34/hr
o Milwaukee, WI: target base salary ~$30/hr - $34/hr
o Philadelphia, PA: target base salary ~$34/hr - $37/hr
o Salt Lake City, UT : target base salary ~$30/hr - $34/hr
• Travel/Schedule: Approximately 50% to 75% overnight travel; you can realistically expect to travel 3 to 5 days (typical job length) each week, typically within a drivable distance, but occasionally throughout the U.S. (home on weekends). On average you will travel to customer sites three weeks each month, and be home for the other week. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$30/hr - $37/hr depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate. Mileage is reimbursed and travel expenses are covered via company credit card.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (up to 5%), tuition assistance opportunities, 4 weeks PTO, etc.
Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include:

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.

Description

Position Details:
Title: Field Service Engineer
Location: Montgomery, AL and surrounding areas
Shift: Dayshift
Compensation: $75,000 - Base Salary =+ $5k (variable) bonus
Benefits: Full Comprehensive Benefits Package + 401k match + Company Vehicle + Tools
Travel: This is a high-travel field service role. Up to 80%.

Position Description: The company’s primary goal is to support its customers and their testing objectives. In pursuit of this goal, Company offers state-of-the-art test machines, industry-leading measurement and control software, and complete solutions that enhance overall testing efficiency. They support applications across numerous markets with a wide range of capabilities, grips, fixtures, and unique tooling that can be tailored to meet specific testing requirements.

As Field Service Engineer you will report directly to the Service Manager and provide technical support for Company material testing machines. This position directly interfaces with customers by installating, Servicing, and repairing simple and specialized Company systems. Examples include but are not limited to: Automation, Robotest systems, Programming Auto Edition, Dropweight towers, Complex Medical equipment i.e., Catheter systems, Auto-Injectors, Torsion systems, and Temperature Chambers. Field Service Engineers calibrate equipment to relevant standards and procedures, train all current test methods, evaluate the result of the reasonableness test and train customers on the operation and software of Company machines. The Field Service Engineer will also work on project management, serve as leadership on relocation jobs and large Installation, prepare written reports of calibration results according to ISO/IEC 17025 and support customers and other personnel with technical advice when required. Troubleshooting electronic & electromechanical devices from schematics and mechanical drawings is expected.

Requirements/ Relevant Experience:
• 4 + years troubleshooting high voltage electrical + hydraulics
• Technical metrology or prior calibration experience is preferred. Experience with universal destructive testing machines and extensometers is also preferred but not required.
• Preferred Bachelor’s degree or higher in a technical discipline

Description

Position Details:
• Title: Field Service Technician
• Locations:
o Phoenix, AZ: target base salary ~$33/hr - $35/hr
o South Bend, IN: target base salary ~$31/hr - $34/hr
o Des Moines, IA: target base salary ~$30/hr - $34/hr
o Milwaukee, WI: target base salary ~$30/hr - $34/hr
o Ashburn, VA / Wash, DC / Philadelphia, PA / Baltimore, MD: target base salary ~$34/hr - $37/hr
o Tulsa, OK: target base salary ~$30/hr - $34/hr
• Travel/Schedule: Approximately 50% to 75% overnight travel; you can realistically expect to travel 3 to 5 days (typical job length) each week, typically within a drivable distance, but occasionally throughout the U.S. (home on weekends). On average you will travel to customer sites three weeks each month, and be home for the other week. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$30/hr - $37/hr depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate. Mileage is reimbursed and travel expenses are covered via company credit card.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (up to 5%), tuition assistance opportunities, 4 weeks PTO, etc.
Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include:

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.

Description

Position Details:
• Title: Field Service Technician
• Locations:
o Phoenix, AZ: target base salary ~$33/hr - $35/hr
o South Bend, IN: target base salary ~$31/hr - $34/hr
o Des Moines, IA: target base salary ~$30/hr - $34/hr
o Milwaukee, WI: target base salary ~$30/hr - $34/hr
o Ashburn, VA / Wash, DC / Philadelphia, PA / Baltimore, MD: target base salary ~$34/hr - $37/hr
o Tulsa, OK: target base salary ~$30/hr - $34/hr
• Travel/Schedule: Approximately 50% to 75% overnight travel; you can realistically expect to travel 3 to 5 days (typical job length) each week, typically within a drivable distance, but occasionally throughout the U.S. (home on weekends). On average you will travel to customer sites three weeks each month, and be home for the other week. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$30/hr - $37/hr depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate. Mileage is reimbursed and travel expenses are covered via company credit card.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (up to 5%), tuition assistance opportunities, 4 weeks PTO, etc.
Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include:

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.

Description

Position Details:
• Title: Field Service Technician
• Location: Phoenix, AZ
• Travel/Schedule: Approximately 75% travel; you can realistically expect to travel Mon-Fri overnight throughout the U.S. (home on weekends) for three weeks each month, and be home for the other week. Jobs are typically 3 to 5 days in length. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$30/hr - $35/hr+ depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (5%), tuition assistance opportunities, 4 weeks PTO, on-site gym, etc.

Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include:
• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.

Description

Position Details :
Title: Field Service Technician
Location: Remote – Live near major East Coast and Midwest metro airports.
Shift: 7:00 AM – 4:00 PM typically Monday-Friday
Compensation: $28.00 - $35.00 + $4/hr when traveling, $780/yr phone, $100/yr luggage, per diem $75
Benefits: Health, dental, vision. Short-term/long-term disability, life insurance, 401(k) with a company match - we match 50% of your first 6%. Competitive PTO and per diem!
Travel: 80% - Monday-Friday you are on the road, traveling to customer sites. Home on weekends.
Position Description: As a Field Service Technician at the company, you will perform the installation, integration, maintenance, and troubleshooting of a complete range of world-class case packers, vertical robotic products, and palletizers. In this role, you will demonstrate excellent technical, customer service, and communication skills on the job. Meet company’s quality standards while maintaining a working knowledge of relevant technologies and best practices. Provide service maintenance, troubleshooting, and training following established company procedures. As a Field Service Technician at the company, you will serve as the liaison between the customer and the company. Ensure the customer receives the final, up-to-date machine documentation. Manage the assigned project ensuring schedules and objectives are met. Ensure customer satisfaction by obtaining written site acceptance on work performed. Demonstrate profound knowledge of the theory of operation, maintenance, and troubleshooting of all equipment, operator interfaces, applied technologies, and sub-components in the manufacture of company’s equipment.
Requirements: The ideal candidates for the Field Service Engineer role should have 3+ years of experience in a field service capacity or as a plant maintenance technician. Strong electrical, mechanical, and programming background. Should know how to navigate PLC systems preferably Allen-Bradley. This includes robotics and PLC ladder logic. FANUC robotics experience preferred. Should live within 1 hour of a major airport. The company places a strong emphasis on candidates who have a personality customer focused and can seamlessly integrate into the role and contribute immediately. Should be able to troubleshoot 480v, and 24v circuits. Preparedness to discuss hands-on knowledge with specific examples is crucial, and the employer highly regards individuals with experience in the military. You must be willing to travel this is a high travel position, at customer sites Monday-Friday, and home on weekends.