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Description

Key Responsibilities

• Install, commission, troubleshoot, and optimize food processing equipment and production lines.
• Diagnose mechanical, electrical, electronic, pneumatic, and PLC control system issues.
• Perform inspections, equipment upgrades, preventive maintenance, and customer training.
• Support Factory Acceptance Tests at company headquarters in the Netherlands.
• Maintain strong customer relationships, recommend service solutions, and promote service agreements.
• Complete service reports, manage expenses, follow safety procedures, and participate in a rotating 24/7 on-call schedule.

Must-Have Skills, Experience, & Education

• Two-year technical degree or equivalent relevant experience in engineering technology, electronics, electrical systems, or electromechanical technology.
• Industrial service or maintenance experience with strong troubleshooting and mechanical aptitude.
  
• Ability to interpret mechanical drawings and electrical schematics and prepare technical reports.
• Strong customer service, communication, organizational, and independent problem-solving skills.
  

Nice-To-Have Skills, Experience, & Education

• Allen-Bradley/Rockwell PLC experience required; Siemens experience preferred.
• Spanish proficiency is a plus.
  

Travel and Working Conditions

• First year: Approximately 70–75% travel, including training assignments at company headquarters in the Netherlands.
• After the first year: Approximately 50–60% travel, primarily throughout the United States and Canada.
• Weekend work and/or travel approximately 25% of the year, with flexibility for after-hours customer support.
• Ability to work in varied industrial environments and lift approximately 50–75 pounds or more as required.

Ideal Candidate

• A self-motivated, adaptable technical professional who combines strong electrical and electromechanical troubleshooting skills with a commitment to customer satisfaction, equipment reliability, safety, and long-term customer relationships.

Description

Key Responsibilities:

• Field Service & Maintenance: Install, commission, and perform routine preventive maintenance alongside urgent emergency repairs on-site.
• Technical Diagnostics: Troubleshoot complex mechanical, electrical, and control system issues to ensure total operational safety and accurate service documentation.
• Client Training & Support: Train facility staff on proper equipment operations and preventative care while answering ongoing technical inquiries.
• Inventory & Administration: Manage your assigned tool kit and spare parts inventory while submitting accurate service logs and expense reports on time.
• Cross-Functional Collaboration: Identify potential design or performance flaws and actively relay critical customer feedback to internal engineering teams.

• Technical Education: Associate degree or vocational certification in mechanical engineering, electronics, mechatronics, HVAC, or a closely related technical field.
• Core Aptitude: Demonstrated mechanical and electrical troubleshooting skills with an absolute proficiency in reading schematics, blueprints, and assembly drawings.
• Professionalism: Stellar customer-facing communication skills with a proven track record of working autonomously and exercising sound judgment.
• Physical Demands: Capability to safely lift or manipulate heavy machinery components and comfortably work from ladders or tight spaces.

• Prior field service history or a background maintaining automated industrial machinery.
• Direct exposure to food processing, packaging, commercial refrigeration, or semiconductor equipment.
• Familiarity with high-vacuum environments, HVAC systems, or industrial PLC diagnostics.
• Knowledge of food safety standards, sanitary design protocols, welding, or raw metal fabrication.

Description

Install, maintain, troubleshoot, and repair rapid chill equipment at customer sites. This hands-on role calls for strong electromechanical skills, independent problem solving, and clear communication with customers.

Responsibilities:

• Install and commission equipment; perform preventive maintenance and urgent repairs at customer sites.
• Diagnose mechanical, electrical, and control system issues; verify safe operation and document service work.
• Train customers on equipment operation and maintenance; respond promptly to technical questions.
• Maintain spare parts and tools, and complete service and expense reports accurately and on time.
• Identify design or maintenance improvements and share customer feedback with Engineering and other teams.

Must-Have Skills, Education, & Experience:

• Associate degree or technical certification in mechanical, electrical, mechatronics, HVACR, or a related field preferred.
• Experience in field service or automated equipment, or a strong interest in developing that experience; food processing or semiconductor equipment exposure is valuable.
• Mechanical and electrical troubleshooting skills; ability to read schematics and mechanical drawings.
• Customer communication skills, sound judgment, and ability to work independently.
• Ability to lift and move heavy equipment and work briefly on a ladder.
• Helpful experience includes vacuum or HVAC systems; PLC troubleshooting; food safety or sanitary design; welding or fabrication; and food processing, packaging, refrigeration, or commercial kitchen equipment.
  

Description

Job Responsibilities:

• Maintenance Technicians are responsible for the timely repair and preventative maintenance of plant equipment. Including filling machines, metal detectors, case erectors, packers, sealers, pasteurizers, motors and pumps and conveying equipment.
• Responsible for troubleshooting: The ability to rapidly assess, analyze and resolve complicated problems with little initial information or direction and with varying degrees of ambiguity. Intermediate
  troubleshooting methodology is demonstrated. Able to troubleshoot to technical knowledge and slightly beyond.
• Responsible for self-management: Must bring sound interpersonal and communication skills required to interact with all levels of plant personnel. Able to clearly explain different points of view and
  effectively listen.
• At times, work a flexible schedule as needed: Including nights, weekends, and holiday shifts.
• Serve as a technical resource providing guidance and assistance to operations personnel.
• Make valuable contributions to the team.
• Address symptoms of problems and get to root cause.
• Follow instructions through standard work orders and perform routine and repetitious tasks completely/accurately. All work meets or exceeds standards.
• Checks work for mistakes.
• Work safely and follow all applicable EHS policies. Identifies EHS issues in the plant and regularly reports these issues. Prevents employees from doing unsafe tasks.
• Follow all applicable FS&Q policies. Identifies FS&Q issues in the plant and regularly reports these issues. Prevents employees from doing improper FS&Q tasks.
• Respond to maintenance calls and work orders promptly with a teaching mentality and positive demeanor. Assists operations in solving issues and improving efficiencies.
• Innovative and possess ability to multi-task and shift priorities quickly while maintaining control, focus and professionalism in a fast paced and dynamic environment.
• Energy, resilience, determination and strong analytical skills needed to challenge the status quo.
• Identify and implement continuous improvement and reliability opportunities.
• Follow company's safety procedures and Good Manufacturing Practices.
  

• Qualified applicants must possess tangible experience in troubleshooting mechanical / electrical breakdowns in manufacturing production equipment.
• Technicians must follow all established safety, GMP`s and environmental standards and adhere to all plant technical standards.
• Technicians must also follow all federal, state, local and company regulations including OSHA, FDA, EPA and SQF.
  

Description

Description