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Job Description

• Perform technical service for installations, inspections, repairs, and preventive maintenance of products in assigned territory
• Continuously expand product knowledge and stay current on industry advancements through training and self-study
• Work alongside senior field reps for hands-on development
• Offer phone-based support to customers, sales, and clinical education staff
• Maintain professional communication with customers, regional teams, and technical support
• Accurately document all service-related activities in accordance with administrative and quality standards (including MDR and field corrections)
• Manage and renew service contracts; identify new contract opportunities and ensure timely follow-up
• Maintain and organize company vehicle, test equipment, spare parts, and inventory in good condition
• Support Sales and Clinical Education teams with technical expertise
• Participate in on-call rotation 24/7, including holidays and emergency service during off hours

• 3–5 years of biomedical or field service engineering experience (preferred)
• Required availability for rotating on-call schedule, 24/7 including holidays
• Excellent customer service, time management, and documentation skills
• Ability to work independently and travel regularly within assigned multi-state region

Job Description

• Performs safe operations by adhering to safety procedures and regulations.
• Participates in performance improvement activities with the manufacturing teams as needed.
• Provides technical support for manufacturing, material, and subcontracting in the post-PO phase.
• Completes estimates using an enterprise resource planning (ERP) system, which includes detailed routing and a detailed bill of materials.
• Sends RFQs to vendors for material and/or subcontracting operations to complete quotes.
• Conducts engineering reviews for the contract review process, which compares POs and quotes technical requirements as needed.
• Maintains part hierarchy and drawing/revision number documentation and prepares SRP.
• Reviews engineering change request reviews.
• Reviews customer change requests, evaluates cost and delivery impact, and notifies the business development team as needed.
• Coordinates the job kickoff meetings with the Lead Engineer and Quality Manager.
• Creates fixtures and process drawings as needed.
• Programs toolpath with computer-aided manufacturing (CAM) software as needed.
• Provides technical guidance to Process Engineers I and II.

• Bachelor’s degree in mechanical engineering, industrial engineering, mechanical engineering technology, or 4+ years of experience in process engineering, estimating, or a similar role in a manufacturing environment.
• Earned a Six Sigma Green Belt Certification.
• Strong background in machining, blueprint reading, and geometric dimensional and tolerancing (GD&T).
• Computer-aided manufacturing (CAM) and computer-aided design (CAD) experience.
• Strong computer literacy, written and verbal communication, and project management skills.
• Strong teamwork skills.
• Strong leadership skills.

• Experience in computer numerical control (CNC) machining.
• 3-dimensional modeling experience.
• ERP experience.
• Controlled-unclassified information (CUI) and International Traffic in Arms Regulations (ITAR) experience.
• Powermill experience.
• Siemens NX experience.

• Stand, walk, push, pull, reach overhead, and bend to the floor.
• Exert 1 to 25 pounds of force 5% of the time.
• Exert 26 to 50 pounds of force 5% of the time.
• Exert 50 plus pounds of force 5% of the time.
• Ability to read machine dial gages, blueprints, precision measuring instruments, and computer screens.
• Read English and understand sketches, routings, safety rules, operating and maintenance instructions, and procedure manuals.
• Communicate positively and effectively with employees.

• Hybrid office and shop-based position.
• Moderate noise levels from operating machines.
• Physical hazards from moving equipment and machine parts.
• Machining fumes, dust, and mist.
• Skin exposed to oils and cutting fluids.

Job Description

• Provide technical service to
  vehicles and equipment. Including trouble shooting, electrical and diagnostic
  services.
• Read Repair Order, observe and
  listen to vehicle in operation to determine malfunction and plan work
  procedures.
• Perform general and detailed repair
  of all trucks, engines, and components.
• Overhaul gas or diesel engines.
• Install injectors, pistons, liners,
  cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan
  hubs, differentials, fifth wheels, brakes, change or recharge batteries, and
  replace transmissions and other parts.
• Examine protective guards, loose
  bolts, and specified safety devices on trucks, and make adjustments as needed.
• Lubricate moving parts and drive
  repaired vehicle to verify conformance to specifications.
• Advise the Service Supervisor if
  additional repair work is necessary
• Tag all warranty parts and returns
  to warranty clerk.
• Maintain a neat and orderly working
  area, and proper handling of company tools
• Follow safe work practices and
  procedures, uses safety equipment when required, responds to suggestions for
  working safely and seeks assistance when necessary.
• Attend training classes and keep
  abreast of factory technical bulletins
• Other duties assigned by manager.·    
  

• High
  school diploma or GED is required. Combination of education, training, or
  experience that provides the required knowledge, skills, and abilities will be
  considered.
• Related
  technical school training preferred.
• Three
  to five years of commercial truck technical service experience.
• Engine
  certifications preferred: Cummins, Detroit, International, etc.
• Necessary
  tools to perform job responsibilities
• Ability
  to work and learn independently.
• Strong
  written/ verbal communication skills required.
• Ability
  to use various windows-based computer software. Experience with engine software
  a plus
• Valid
  commercial driver’s license preferred.