Job Description
Position Details
Title: UPS Field Technician
Location: Columbia, MD
Shift: Monday – Friday | 8:00 AM – 5:00 PM
Compensation: Anticipate an annual W2 of $80K+
Benefits: Health, Dental, Life, and Supplemental Insurance; 3 weeks PTO (prorated); paid holidays; up to 4% 401(k) match
Travel: Regional travel throughout Virginia/DC area
Position Overview | UPS Field Technician
As a UPS Field Technician, you’ll bring your technical expertise to install, commission, maintain, and repair critical power systems—including Batteries, Chargers, Inverters, Static Switches, and Maintenance Bypass Switches—across Commercial, Telecom, and Industrial customer sites.
This role involves performing start-ups, troubleshooting issues to root cause, providing 24/7 emergency support as needed, and ensuring minimal customer downtime. You will also participate in design reviews, create commissioning test procedures, and educate customers on equipment operation and maintenance.
The ideal candidate has a strong electrical or electronics background—especially those with US Navy or Air Force experience working on power systems—and thrives in a field-based, customer-facing environment.
Key Responsibilities:
Perform initial equipment start-ups and commissioning.
Provide 24/7 on-call emergency service as required.
Troubleshoot and repair critical power systems with minimal impact to customer operations.
Execute custom and large-scale installation projects alongside team members.
Train and educate customers on proper operation and maintenance of their systems.
Maintain company-issued tools, equipment, and technical documentation.
Recognize and communicate potential sales opportunities for additional critical power solutions.
Complete all service reports, timecards, and expense reports accurately and on time.
Adhere to safety protocols, including safe clean-up of electrolyte spills.
Provide mentoring to less experienced technicians as needed.
Participate in ongoing technical training.
Requirements:
4–5 years of technical training and hands-on experience in an electrical/electronic role; US Navy or Air Force experience highly preferred.
Proficient with Oscilloscopes, Multi-meters, Hydrometers, and Microsoft Office (Word, Excel).
Strong troubleshooting skills and ability to work independently in the field.
Valid driver’s license with clean, insurable driving record; ability to operate a motor vehicle safely.
Must pass pre-employment assessment, background screening, DOT drug screen (hair follicle), and physical.
Must be legally authorized to work in the US without employer sponsorship.
