Job Ref: # 9595552
Date Posted: 9/19/2025
Salary (USD): $130,000 - $160,000
Description
The Director of Operations will act as a trusted partner to the CEO and leadership team, driving operational alignment, cross-functional execution, as well as end-to-end e?ciency and organizational agility through e?ective use of data and business intelligence. This role provides strategic, operational, and administrative support to the CEO, ensuring priorities are clear, communication is consistent, and the leadership team is accountable for results.
Key Responsibilities
Strategic Planning and Execution
- Review key business and ?nancial indicators, ensure regular follow-up, and hold the leadership team accountable for timely corrective or growth-oriented actions.
- Utilize Power BI and other tools to build dashboards and reports that support decision-making across teams and short-term production adjustments.
- Leverage Power BI and other analytics tools to build dashboards and reports that drive informed decision-making and enable agile production adjustments.
Rhythm of the Business (RoB)
- Own the leadership rhythm, including business reviews, strategy sessions, and performance checkpoints.
- Facilitate leadership team meetings: design agendas, ensure decisions are made, track action items, and ensure follow-through.
Operational Oversight
- Build and streamline internal work?ows and processes to improve productivity and reduce costs.
- Monitor key operational indicators, ensuring cross-functional coordination to deliver on business goals.
- Partner with Finance to track and oversee operational budgets, ensuring resources are aligned with priorities.
- Ensure compliance with internal policies, external regulations, and industry standards.
Communication
- Develop and implement e?ective internal communication strategies to ensure clarity and alignment across the organization.
- Represent the Founder/CEO in meetings when necessary.
- Orchestrate leadership communications, team calls, and sessions to strengthen alignment and culture.
- Liaise with Legal, Finance, Organizational Development, and PR partners as needed.
- Act as a trusted advisor to the leadership team, providing thought leadership across communications, business operations, costs, industry insights, and team culture.
- In?uence decision-making through synthesized insights and strategic recommendations.
Special Projects
- Lead high-impact, cross-functional projects as assigned by the Founder Partner.
- Proactively identify challenges and opportunities and develop solutions that accelerate business growth and e?ciency.
Required Quali?cations
- 5–7 years of relevant experience in operations, strategy, or Chief of Sta?/program management roles.
- Bachelor's degree in Business Administration, Management, or a related ?eld.
- Demonstrated excellence in project and program management with the ability to manage multiple priorities, navigate ambiguity, and design scalable solutions to adjust business focus in a dynamic environment.
- Excellent written and verbal communication skills with the ability to produce executive-level materials and drive clarity across diverse audiences.
- Team management skills with ability to in?uence and partner with cross-functional stakeholders and senior leaders.
Additional Quali?cations
- MBA preferred.
- Advanced pro?ciency in Microsoft O?ce Suite, especially Excel (pivot tables, macros).
- Experience with Power BI for data visualization and KPI reporting.
- Military background strongly encouraged, as the role values discipline and operational leadership.
- Pro?ciency with ERP and PLM systems and experience with Shopify analytics or other e-commerce platforms.
- Experience with G4.
- Experience with Looker.
- Knowledge of AI tools, stand-alone and integrated.
Job Posting
