Job Ref: # 7015778
Date Posted: 9/9/2025
City, State: Baltimore, Maryland
Salary (USD): $80,000 - $120,000
Description
- Relocation Packages Offered!
- Benefits: Full comprehensive benefits package + 401(k) match
About the Role
As a Field Service Engineer, you'll play one of the most critical roles —directly shaping customer success. No other position has as much impact on customer relationships, uptime, and trust as this one. You'll be the face of of the company on-site, the problem-solver, and the trusted partner customers rely on to keep operations running at peak performance.
Key Responsibilities
- Install and set up equipment at customer sites.
- Ensure proper utilization of products.
- Troubleshoot and repair systems to component-level.
- Perform upgrades, retrofits, and manage service contracts.
- Optimize equipment performance for customer operations.
- Train customers and other service engineers.
- Take full ownership of customer issues until resolved or an action plan is agreed upon.
Requirements
Skills & Experience
- Strong electro-mechanical aptitude.
- Prior technical field service experience with equipment in industries such as Military, Aviation, Medical, or Food/Packaging.
- Semiconductor equipment experience (especially Track products)
- Excellent communication, presentation, and customer service skills.
Job Posting
