Critical Facilities Manager

Description

The Critical Facilities Manager (CFM) is responsible for overseeing all aspects of a large data center or campus, including operations, maintenance, compliance, and personnel management. This role requires strong leadership, strategic thinking, and a deep understanding of data center best practices. The CFM will lead and mentor a team of facilities professionals, ensuring the highest levels of uptime and reliability.

PHYSICAL / MENTAL REQUIREMENTS

• Work in both indoor and outdoor environments with exposure to loud noise levels.
• Exposure to controlled temperature conditions, cold and hot temperatures, or inclement weather conditions.
• Exposure to mild chemicals, mechanical and electrical hazards.
• Required to work occasional nights and weekends.
• Communicates with co-workers, management, vendors, etc. approximately 3-5 hours a day.
• May move and transport items over 45 pounds, operates tools, work at varying heights and ascends/descend ladders and stairs, positions self in small spaces,
  and moves between buildings.

ESSENTIAL FUNCTIONS

• Ensure proper planning,notification, reporting and prompt resolution of any issues to meet all Service Level Agreement commitments
• Build and foster a positive team environment through inclusion, empowerment, development, and open communication
• Create, implement, and maintain facility policies, procedures and organizational structure within the boundaries established by management and corporate policy while aligning with federal, state, and local operating regulations or laws
• Develop and coordinate maintenance agreements, maintenance procedures, testing procedures, and inspections, as well as internal and external audit support
• Provide 100% uptime of all critical systems including mechanical, life safety, access control, surveillance, monitoring, and control systems utilizing in-house and vendor support
• Develop emergency response, response management and incident reporting plans
• Ensure the pro-active delivery of facilities support, capital projects, maintenance planning, and business continuity/disaster recovery planning
• Develop and manage the operations and capital budgets
• Monitor the effectiveness of operational programs through benchmarking and the utilization of best practices and key performance indicators
• Approve all electrical and mechanical corrective issues within the data center to ensure resolution while minimizing risk
• Perform quality control reviews of processes and complete projects to ensure accuracy, clarity, and continual improvement
• Audit CMMS work-orders, equipment history records, and schedules to help maintain 100% accuracy in documentation
• Review responses to deficiency reports and ensure necessary corrective action is taken
• Insist on strict adherence to change control activities
• Develop and administer a training program to further the professional growth of the facilities department and ensure a safe working environment for all departments
• Ensure all vendors and customers are abiding by critical facility work rules
• Support site specific accreditation efforts
• Be available onsite during business hours and on call at all other times
• Keep facility clean and free of debris, including overseeing property management such as janitorial services and landscaping
• Follow Company policies and procedures
• Perform other work and special projects assigned by leadership team

POSITION REQUIREMENTS

• 10-15+ years of experience in a data center environment or related field.
• Deep understanding of data center operations and best practices.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Strategic thinking and decision-making ability.
• Ability to manage and motivate a large team.
• Proven ability to manage budgets and resources effectively.
• May be required to participate in on-call rotation.
• Weekend work based on shift to ensure optimal critical facility environment

Job Posting

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