Field Service Engineer Proton Therapy

Job Details

Job Ref: # EB-1129737196
Date Posted: 5/13/2025 2:18:15 PM
City, State: Atlanta, GA
Job Type: Full Time
Salary (USD): $83,000 - $88,000

Description

Position Details:
• Title: Field Service Engineer – Proton Therapy
• Location: Atlanta, GA (Emory Proton Therapy Center)
• Shift: 4 on 3 off – rotational shift – 7am to 7pm, 2pm to 11pm, and 7pm to 7am. Rotates monthly
• Compensation: $83K-$88K + 15% shift diff, + OT and yearly bonus. 1st year W-2 should be $100K or more
• Benefits: Robust benefits package including 401K with Co. match $1 for $1 up to 6%

Position Details:
• Title: Field Service Engineer – Proton Therapy
• Location: Atlanta, GA (Emory Proton Therapy Center)
• Shift: 4 on 3 off – rotational shift – 7am to 7pm, 2pm to 11pm, and 7pm to 7am. Rotates monthly
• Compensation: $83K-$88K + 15% shift diff, + OT and yearly bonus. 1st year W-2 should be $100K or more
• Benefits: Robust benefits package including 401K with Co. match $1 for $1 up to 6%

Position Description: Responsibilities include:
• Provide highly visible customer support through the performance of on-site installation of proton therapy equipment and ancillary devices, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Check out and approve operational quality of system equipment and instruct customers in the operation and maintenance of the system.
• Serve as company liaison with customer on administrative/technical matters for assigned projects.
• Interpret customers’ needs and clarify where responsibility for problem resolution falls.
• May include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Installs and upgrades a wide range of complex and advanced company products according to technical documentation and company guidelines to ensure that customer’s equipment operates efficiently.
• Demonstrate to customer equipment operation and specification according to Customer Acceptance Procedure (CAP). Instruct customers in operation/basic maintenance of company products.
• May coordinate and review the activities of a small group of Installation Representatives.

Requirements:
• Intermediate level of knowledge in the proper use of the following:
Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives
Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering
• Desired Military Experience in the following: Nuclear power plant, Airframe & power plant, Avionics, Ground support equipment maintenance, Medical devices, Electrical maintenance
• Experience in the semiconductor field service/maintenance: Ion Implant, CVD, Etch, PVD, Photolithography

Job Posting

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