Date Posted: 10/24/2023 8:00:00 AM
City, State: Cincinnati, OH
Job Type: Full Time
Salary (USD): $75,000 - $80,000
Description
Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for Field Service Technician positions with a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future.
Position Details
Location: Cincinnati, OH
Compensation: $75K-$80K
Shift: Day shift
Travel: 75%-80%
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Vaccine Requirement: None
Position Description
As a Field Service Technician, your responsibilities will include:
• Performs service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
Position Requirements
• Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience or Associate’s degree with 2 or more years’ experience in servicing critical power equipment. Will consider High School Diploma/GED and 10 or more years’ experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Works well with others.
Job Posting
