Date Posted: 1/25/2023 8:43:50 AM
Location: San Diego, CA
Job Type: Full Time
Salary (USD): $65,000 - $80,000
Field Service Technicians
San Diego, CA
Field Service Careers span many industries from manufacturing, to high tech, to energy, to medical equipment. These careers involve installing, diagnosing, troubleshooting, repairing, and performing preventative maintenance on various types of equipment at customer locations. Field Service is a key front-line service role meaning customer service is of the utmost importance. Your job is to ensure that your customer's equipment continually stays fully operational.
Travel & Pay
The other key component of a career in Field service is travel. Travel requirements in these types of positions vary widely and could consist of day travel in a local market or domestic travel Monday through Friday. When not at client site, home office responsibilities can include quality control of equipment prior to shipment and technical phone support for customers, among other duties. Salary for Field Service careers varies depending on the position and prior experience, but total first year compensation can run from about $50,000 - $75,000.
Skills & Qualifications
Customer service skills are extremely important in Field Service careers, as you are the "face" of the company to customers you work with. You must have a strong desire and ability to interface with customers and problem solve. You must also demonstrate the highest levels of interpersonal and positive communications skills. Ideal candidates will have strong electronic-mechanical aptitude from their time in the military, and experience related to the troubleshooting, maintenance, and repair of electronic and mechanical systems. The ability to multitask, prioritize, and be a problem solver are key.
There are also many benefits to a career in Field Service that expand further than standard health insurance and 401k companies may offer. Most companies will also provide you with a company car or car allowance along with a laptop, cell phone, internet, and an expense account or company credit card. Additionally, there are several intangible benefits within Field Service, including the ability to work independently, flexibility, the ability to network and getting the opportunity to meet a variety of people, as well as getting paid to travel and gain travel miles or rewards for personal use. You may also even have the ability to be based out of your home due to the extensive travel that most Field Service positions entail. While the benefits for Field Service opportunities vary from company to company, all offer a combination of the abovementioned perks that add to the overall compensation and benefits package.