Date Posted: 9/18/2023 8:32:02 AM
City, State: Phoenix, AZ
Job Type: Full Time
Salary (USD): $85,000 - $130,000
Title: Business Systems Analyst
Location: Phoenix, AZ or Baltimore, MD
Structure: Hybrid – scheduled work from home days (after the first 90 days)
Shift: M-F, 8-5
Compensation: $85-130k + annual bonus of 5-12%
Benefits: Full Medical, Dental, Vision, 401k with generous company match, paid time off, education assistance, short-term/long-term disability, life, AD&D, employee assistance program (EAP), adoption benefits, employee discounts (ex: legal assistance, pet insurance, etc), HAS funding, and more.
Position Description: The Business Systems Analyst will ensure business partners get desired application function and results. You will work as a liaison between the operations and tech team to outline business needs, review designs, and provide guidance on proposed solutions within Salesforce. You will provide impact reviews and identify risks that may impact associated workstreams to ensure everything meets business standards, reporting needs, and user training requirements. You will assess client experience for proposed solutions and establish standards to measure functionality and desired outcomes. Additional duties will include communicating project requirements to technical personnel, providing updates on project status to leadership, supporting QQ and UAT esting, and keeping up to date with Salesforce releases and new features.
• Bachelor's degree or equivalent work experience
• 3+ years of Salesforce experience (Sales Cloud, Service Cloud, Marketing Cloud)
• 3+ years in an Applications Development environment