Inside Sales Manager

Description

The Inside Sales Manager is one of the critical links between the company and its customers.  The Inside Sales Manager is responsible for supervising the day-to-day execution of the Sales and Marketing Strategy.  The Inside Sales Manager leads a team of customer service representatives that process and fulfill orders, develops customer relationships, and proactively solve problems. The Inside Sales Manager also engages and supports the outside sales representatives and provides input to the overall Sales Strategy. The Inside Sales Manager must demonstrate proficiency with starting, managing, and closing mid/short-term improvement projects linked to the Sales Strategy.  This role works collaboratively across the organization with Purchasing, Accounting, and the Logistics/Warehousing Departments.  

• Works with VP of Sales and Marketing to plan for future requirements; incorporates technical needs for customers, market information, and competition.
• Maintains electronic and written records and documentation pertaining to sales activities, order specifications, performance histories, etc.
• Responsible for the management and development of Company’s customer service representatives; ensures the team delivers on departmental objectives.
• Proactively manages inventory level and keeps track of changes for specific customer accounts where company has inventory management agreements in place.  
• Coordinates and actively communicates with customers and outside sales  representatives utilizing a variety of communication platforms to develop and grow business relationships that result in long-term partnerships. 
• Serves as the main contact for day-to-day sales activities, including opening new accounts, quotes, reviewing sales orders/back orders, stock outs affecting customers.
• Maintains pricing and trade agreements for customers.  Conducts annual audits of trade agreements to ensure pricing is accurate.
• Performs other duties, as directed.    
• Occasional domestic travel (10-20%)  

• Bachelor’s degree or equivalent experience.
• Strong work ethic; ability to manage adversity and overcome obstacles
• Must possess a high level of attention to detail, initiative, and bias for action. 
• Strong communications skills; written and verbal.
• Well-developed mathematical skills. 
• Must be authorized to work in the U.S. headquartered in Virginia Beach, VA.
• In depth knowledge and experience with Microsoft Office Suite of applications.

Job Posting

Please Login or Register to apply.