Field Service Engineer

Job Details

Position ID: # EB-1077985301
Date Posted: 1/24/2023 5:52:27 PM
Location: Pittsburgh, PA
Job Type: Full Time
Salary (USD): $29 - $31

Job Description

Title: Field Service Engineer
Location: Pittsburgh, PA
Shift or Travel: 20% or less overnight travel expected. Regular business hours. Servicing customers within a 200 mile radius of Pittsburgh.
Compensation: $29 - $31 hr.


Comprehensive benefits
16 days of PTO + 12 paid holidays
401k match
Company vehicle, new Ford F-150 with gas card
Vaccine Requirement: No

Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of Company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, and utility inverter applications. This job requires regularly working with high voltage electricity, and maintaining excellent customer service activities while in the field at customer sites

Commissions, troubleshoots, repairs, and analyzes Company’s utility inverters in the field, via email, telephone, and site visits.
Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third-party accessories that are sold by company for use with the inverters.
Required to maintain accurate inventory count of spare parts provided by company.
Regularly works with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.
Maintains a high level of customer satisfaction while striving to lower the costs of field service.
Other duties as may be required or assigned.

At least 3 years of experience in electrical, electronic and/or network communications are required. Prior experience in the solar energy industry is strongly preferred.
Ability to work nonstandard business hours occasionally to support service customer contracts.
Knowledge of solar and/or alternative energy markets is preferred.
Knowledge of National Electric Code is preferred.
Ability to analyze and solve problems effectively. While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
The work environment is constrained to a field service environment, with occasional functions in a corporate office.
While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.

Job Posting

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