Date Posted: 5/15/2025 11:03:12 AM
City, State: Houston, TX
Job Type: Full Time
Salary (USD): $36 - $40
Description
Position Details:
Title: Customer Service Engineer
Location: Houston, TX
Shift or Travel: Local and overnight travel mixed. When not traveling, the role is based locally at the office.
Compensation: $36-40/hr (Total compensation $90K+)
Travel: Up to 65% domestic travel to support fielded products.
Position Description:
As a Customer Service Engineer you will provide electrical controls support for production teams and customer field service events, including scheduled maintenance, upgrades, unplanned maintenance, and warranty work for gas turbine engines and related systems.
Key Responsibilities:
• Dedicated electrical and controls support for field service events.
• Collaborate with the Field Service team on commissioning processes, standard work planning, and new technology scopes.
• Document maintenance activities in Field Service Reports.
• Troubleshoot, commission, and provide technical support for controls and electrical systems.
• Act as the internal and external focal point for field-related electrical/controls issues.
• Support engineering in testing and developing control systems.
• Manage customer-specific projects, including feasibility studies, commissioning, and subcontractor oversight.
• Provide on-call support after hours and on weekends.
Requirements:
• 5-7 years of experience with industrial/marine gas turbines and control systems.
• Expertise in commissioning and troubleshooting controls and electrical systems.
• Strong customer relations and ability to work under pressure.
• Experience with Microsoft Office and project management skills.
• U.S. work authorization required.
• Familiarity with Oil & Gas regulations and product certification.
• Physical ability to perform tasks, including passing an eye exam and handling equipment weighing over 50 pounds.
Job Posting
