Date Posted: 2/12/2024 10:05:20 AM
City, State: Houston, TX
Job Type: Full Time
Salary (USD): $25 - $35
Title: Field Service Engineer
Location: Houston, TX
Shift: Mon-Friday 1st shift, a standard work schedule will be set, although some jobs may require an earlier/later start or night scheduled work
Compensation: $25-$35/hr depending on qualifications and experience!
Benefits: Attractive total compensation package; Flexible schedule; Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options; 401(k) Plan with employer match; Generous paid time off policy; Observance of 11 paid company holidays
Travel: This is a field service position with regular travel (up to 70%) to customer service or installation projects. 10% - 25% overnight travel to support projects may be required. Gatekeeper will provide vehicle, lodging, company card and cover all associated travel costs.
As a Field Service Engineer, you will work under the supervision of the Field Services Department performing quality control on both Pushout and Cart Containment Systems. You will perform Go-live training for Pushout Prevention Systems, Site Surveys for Pushout Prevention Systems and provide onsite technical support, troubleshooting and service for Pushout Prevention Systems. You will be installing Pushout Prevention Systems, reporting quality control and make substantive and comprehensive decisions on job sites regarding appropriate work needed to remedy system issues. You will also configure Pre-go-live systems and testing. You will travel to various areas of the country to complete Installation, Service and Maintenance of the Company’s Systems, site optimization and reporting. You are responsible for Assisting in the Supervision and Training of Field Service Apprentices, Field Service Technicians I and II, and Contractors.
This is a great opportunity for US Navy Electronics Technicians, Fire Control Techs, etc. to use their skillset in a rapidly growing company in a steadfast field! The ideal candidate will have post-service field experience, excellent interpersonal skills, and experience and comfort training junior technicians. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. You must have a minimum 5+ years of experience directly related to the installation of devices in a retail environment such as point of sale systems, alarm systems, or security camera systems. You must have a minimum 2 years’ experience in electrical and low voltage devices, dustless concrete cutting, installing devices in a retail environment, bending, and running conduit, and running wires through walls and ceilings; and experience with power tools and scissor lifts. We require knowledge in Excel, Word, Outlook, and other Microsoft products.