Careers With Lutron


Working at Lutron

When Lutron asks its people what they like about working there, the discussion invariably comes down to three things: the opportunity to work with excellent people; a culture that puts a premium on execution through teamwork, collegiality, and consensus; and a never ending business focus on product innovation.

Excellence: Lutron provides the opportunity to work with excellent people, for a global industry leader.

Teamwork: Lutron's culture puts a premium on execution through collegiality and consensus.

Innovation: Lutron's focus is on product innovation, holding over 2,700 patents, and offering more than 15,000 products.

Orion is currently recruiting for a number of Field Service, Outside Sales, Operations, Engineering and Business Support positions with Lutron in multiple locations throughout the U.S.

Lutron Positions

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Field Service Engineer Position ID: #EB-5849497013
Date Posted: 10/2/2019 11:06:19 AM
Location: New York, NY
Industry: High Tech
Salary: $65,000 - $75,000
Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for Field Service Engineer positions with the leading manufacturer of lighting controls worldwide. Our client’s unsurpassed quality, breadth, and depth of product offerings, and commitment to exceeding its customers’ expectations have resulted in double digit growth annually. The company continually dedicates itself to recruiting and retaining the best employees to assist in servicing customers. Our client’s growth rate has fueled its ability to consistently develop new technologies and processes that drive the creation of its products and services.

Interviews for the Field Service Engineer position will be held on October 7th.

Position Description
As a Field Service Engineer, you will be a key part of our client’s expanding Field Service team, as the company expert at customer sites ensuring that its advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of the company’s customer-focused business model as customers are the foundation of its business. Build your career in an innovative, growing company by developing a working knowledge of company systems and supporting its customers. Additional responsibilities include:
• Deliver exemplary customer service to customers in the field.
• Become proficient in servicing all company systems while following field service procedures.
• Troubleshoot and repair commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades).
• Work independently from a home office to accommodate the ever-changing needs and priorities of customers.
• Serve as a technical expert for legacy systems and products.

Position Details
Locations: New York, NY / San Francisco, CA / Other major metro areas are possible
Salary: Compensation is commensurate with experience and may include cost of living allowance in some markets, participation in the car allowance program is also provided.
Travel Requirements: Up to 30% depending on location
Relocation: Relocation is included - $5,000
Shift Work: None, must be flexible to handle unscheduled calls in your territory
Benefits: Our client offers a comprehensive benefits and compensation package that includes medical (HMO or PPO), dental, vision, short-term and long-term disability insurance, basic life insurance, 401K, profit sharing, tuition assistance, flexible spending accounts, paid vacation, and more! In addition, Field Service Technicians receive reimbursement for all business travel and are equipped with a complete tool kit, laptop, iPad, and iPhone. Other benefits include:
• Tenure of employees
• Career progression
• Company growth
• Technology
• Work environment
• Opportunity to make decisions and impact change
• History of success hiring, on-boarding and retaining Veterans

Position Requirements
• 2 or 4-year college degree, technical school degree, or related military experience.
• Strong Customer Service Skills.
• Willingness to travel 30% of the time.
• 3 to 5 years work experience in electro-mechanical or related field.
• Experience with troubleshooting electrical systems.
• Computer networking experience desired.
• Highly organized and accustomed to a fast-paced work schedule.
• Valid driver’s license.
• Bilingual (English/Spanish) a plus.
• Drive for excellence in customer satisfaction.
• Enjoy troubleshooting and setting up complex systems.
• Have a passion for learning new technology.

Please Login or Register to Apply.

Tech Support Rep Position ID: #EB-1136084344
Date Posted: 10/1/2019 6:53:42 AM
Location: Coopersburg, PA
Industry: High Tech
Salary: $45,000 - $55,000
This company has an immediate opening for a service-oriented and collaborative problem solver to work on our Customer Support team. This position will be specifically focused on providing exceptional service to our residential and commercial customers.

Please Login or Register to Apply.

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