Position ID: #EB-3894047523
Date Posted: 10/19/2023 3:09:42 PM
Location: New York City, NY
Industry: High Tech
Salary: $73,000 - $79,000
Details:
Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for a Field Service Engineer position with a company that designs and manufactures lighting controls and systems for both residential and commercial applications.
Position Details
Location: Greater NYC area
Pay: $73K-$79K base based on experience + car package + bonus incentives + relocation
Travel: Up to 30% with most service in great metro NYC areas
Shift: Daytime hours Mon-Fri
Benefits: Medical, dental, vision, 401K, profit sharing
Position Description
As a Field Service Engineer, you will be a key part of the expanding Field Service team as the company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of the company’s customer-focused business model as customers are the foundation of their business. Responsibilities will include:
• Deliver exemplary customer service to customers in the field.
• Become proficient in servicing all Systems while following field service procedures.
• Troubleshoot and repair commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades).
• Serve as a technical expert for legacy systems and products.
• Stay aligned to the company’s culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.
Position Requirements
• Veteran profile: ET, EM, any nuke. Good personality, motivated, customer service focus, and excellent communication skills.
• Must have a drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology.
Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for a Field Service Engineer position with a company that designs and manufactures lighting controls and systems for both residential and commercial applications.
Position Details
Location: Greater NYC area
Pay: $73K-$79K base based on experience + car package + bonus incentives + relocation
Travel: Up to 30% with most service in great metro NYC areas
Shift: Daytime hours Mon-Fri
Benefits: Medical, dental, vision, 401K, profit sharing
Position Description
As a Field Service Engineer, you will be a key part of the expanding Field Service team as the company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of the company’s customer-focused business model as customers are the foundation of their business. Responsibilities will include:
• Deliver exemplary customer service to customers in the field.
• Become proficient in servicing all Systems while following field service procedures.
• Troubleshoot and repair commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades).
• Serve as a technical expert for legacy systems and products.
• Stay aligned to the company’s culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.
Position Requirements
• Veteran profile: ET, EM, any nuke. Good personality, motivated, customer service focus, and excellent communication skills.
• Must have a drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology.
