Job Ref: # 8970488
Date Posted: 10/14/2025
City, State: Phoenix, AZ
Description
Benefits: Comprehensive Corporate Benefits Package (Medical,
Dental, PTO, 401K with match)
Dental, PTO, 401K with match)
Travel: 50% (Regional, Surrounding States, Conducting
Training in Richmond VA). Vehicle and company credit card provided.
Training in Richmond VA). Vehicle and company credit card provided.
Position
Description:
- Performs Service tasks, identifies technical problems and
makes analysis through remote or on-site activity in any Service categories
(installation and commissioning, maintenance, repairs, engineering and
consulting, advanced services, extensions, upgrades and retrofits, end of life
services, replacements, etc.). - Contributes to customer satisfaction by executing Service
work according to customer order and expectation. Creates and maintains a good
relationship with customers and understands their needs. Identifies new sales
opportunities and communicates them internally. - Coordinates, prepares and ensures that all materials, parts
and equipment are available and at the appropriate quality for Service
activities. - Prepares all documents and reports to be signed by the
customer representative. Reports work done in a timely manner and follows up
when needed. - Proactively identifies potential equipment failures and
requests proactive corrective actions. Troubleshoots equipment failure and
makes recommendations to avoid repeating the problem in the future. - Proactively identifies suggestions for product and quality
improvement and communicates them further in the organization. Provides
recommendations to management to improve operations and customer service. - Applies safety rules and safe practices as well as
environmental responsibilities. Reports unsafe practices and incidents.
Requirements:
- Bachelor's degree, Electrical Engineering, Electrical
Engineering Technology or equivalent military experience or Associates Degree
with 2 or more years' experience in servicing critical power equipment - Will consider High School Diploma/GED and 10 or more years'
experience. - Advanced level ability to interact and communicate (written
and verbal) information to varying levels within the organization. - Advanced level of ability to use Microsoft Office products.
- Moderate ability to self-Project Manage using MS Project or
Excel. - Advanced ability to write test plans and reports detailing
test results. - Military Preferred
Job Posting
