Technical Support Representative
Company: Orion Talent
Job Ref: # 2062998
Date Posted: 6/25/2026 12:00:00 AM
City, State: Kansas City, MO
Salary: $34 - $36
Description
Go to end ⇓MULTIVAC
Technical Support Representative
Kansas City, MO • On-Site • Full-Time • $70,000 – $75,000 / year
About the Role
Multivac is seeking a skilled Technical Support Representative to join our team in Kansas City. In this role, you will serve as a key resource for both internal teams and external customers, delivering expert remote technical support across the mechanical, electronic, and operational aspects of Multivac equipment. You will also contribute to the development and maintenance of technical documentation that supports our global customer base.
Essential Duties & Responsibilities
The following duties are core to this role. Other responsibilities may be assigned as needed.
- Provide technical assistance to internal and external customers by diagnosing and resolving complex mechanical, electronic, and application issues related to Multivac products.
- Collaborate with the Technical Lead and colleagues to build a comprehensive product knowledge base and develop effective troubleshooting techniques.
- Prepare and distribute technical documentation to internal and external customers as required.
- Identify quality-related issues and assist with coordinating their resolution with Multivac's international headquarters.
- Support the Controls Technician with programming electronic spare parts and develop solutions to unique challenges that impact parts shipping deadlines.
- Travel periodically for training sessions, machine acceptance testing, customer application assessments, and complex field service engagements at customer sites.
- Perform additional tasks as needed to support the success of internal teams and external customers.
Education & Experience
Associate's degree in a technical discipline and a minimum of two years of related experience in field service or manufacturing — or an equivalent combination of education and hands-on experience.
Required Knowledge & Skills
- Working knowledge of mechanical, electronic, and operational aspects of industrial machinery.
- Solid understanding of induction and servo motors, drives, and controllers.
- Basic knowledge of low-voltage switches, sensors, and transducers, as well as electro- pneumatics and vacuum principles.
- Modular PLC experience preferred.
- Ability to read and interpret technical documentation, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write clear routine reports and professional correspondence.
- Ability to interpret machine schematics and general CAD and layout drawings.
Work Schedule & Compensation
Location: Kansas City, MO — On-Site
Schedule: Full-time, standard daytime hours
Salary: $70,000 – $75,000 annually, commensurate with experience
MULTIVAC is an equal opportunity employer.








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