Orion Talent Job Search & Career Recruiting

Description

• Serve as the primary technical equipment owner for ASML PAS5500 (400/700/1150) scanners and Nikon i14 steppers.
• Provide backup engineering support for TEL ACT8 and DNS 200W coat/develop tracks.
• Maintain accountability for equipment availability, reliability, maintenance effectiveness, and long-term performance.
• Analyze equipment uptime, recurring failures, maintenance history, and performance trends.
• Identify root causes of equipment problems and implement sustainable corrective actions.
• Investigate equipment-related manufacturing and product quality concerns.
• Lead equipment improvement projects involving hardware and software upgrades, equipment modifications, and tooling conversions.
• Support new equipment installations, commissioning, and post-installation qualifications.
• Perform advanced troubleshooting of electrical, electronic, mechanical, pneumatic, robotic, vacuum, and equipment control systems.
• Provide technical support during complex equipment failures and maintenance activities.
• Develop and maintain preventive maintenance schedules and equipment maintenance strategies.
• Create and update technical procedures, troubleshooting guides, equipment documentation, and best-known maintenance methods.
• Coordinate equipment maintenance and improvement activities with manufacturing, process engineering, facilities, and maintenance teams.
• Work with original equipment manufacturers to resolve technical issues and implement equipment improvements.
• Review equipment manufacturer safety bulletins, technical notices, recommended upgrades, and component obsolescence concerns.
• Identify opportunities to improve equipment reliability, reduce downtime, and increase manufacturing efficiency.
• Apply root cause analysis, equipment performance data, and Overall Equipment Effectiveness (OEE) concepts to drive improvements.
• Support equipment parts sourcing, vendor escalations, and component repair strategies.
• Identify cost reduction opportunities related to equipment maintenance and repair.
• Mentor and provide technical guidance to equipment maintenance technicians.
• Train technicians on complex troubleshooting methods, safe repair practices, and equipment qualification procedures.
• Support continuous improvement initiatives involving equipment reliability, maintenance standardization, and manufacturing performance.
• Follow semiconductor cleanroom requirements, electrical and chemical safety procedures, equipment safety standards, and lockout/tagout practices.
• Maintain accurate technical documentation and communicate equipment status, maintenance concerns, and improvement activities.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Robotics Engineering.
• Minimum of 5 years of relevant semiconductor photolithography equipment experience.
• Experience with semiconductor photolithography tools, particularly ASML PAS5500 scanners and Nikon i14 steppers.
• Strong hands-on equipment maintenance and troubleshooting experience.
• Ability to independently diagnose complex semiconductor equipment failures.
• Experience analyzing equipment performance and implementing reliability improvements.
• Strong understanding of electrical, electronic, and mechanical equipment systems.
• Knowledge of industrial equipment controls and technical specifications.
• Ability to read and interpret equipment manuals, electrical schematics, technical drawings, and manufacturer documentation.
• Experience with equipment upgrades, maintenance improvements, or equipment qualification activities.
• Ability to identify root causes of equipment failures and develop effective corrective actions.
• Experience using equipment performance data and maintenance history to improve reliability.
• Strong analytical, technical troubleshooting, and problem-solving skills.
• Ability to connect equipment performance issues to manufacturing operations and product quality.
• Ability to develop and maintain technical documentation and equipment maintenance procedures.
• Ability to coordinate equipment maintenance activities with technicians, engineers, production personnel, and vendors.
• Strong project coordination and technical prioritization skills.
• Ability to independently manage equipment-related technical responsibilities.
• Strong verbal and written communication skills.
• Ability to provide technical guidance and support to maintenance technicians.
• Strong attention to detail and commitment to equipment reliability and safety.
• Ability to work effectively in a high-volume semiconductor manufacturing environment.
• Ability to follow cleanroom, electrical, chemical, and equipment safety procedures.

• Bachelor's degree in Electrical, Mechanical, or Robotics Engineering.
• Minimum of 5 years of relevant semiconductor photolithography equipment experience.
• Ability to work full-time and on-site in Gresham, OR.
• Ability to provide technical ownership and engineering support for assigned photolithography equipment.
• Ability to independently troubleshoot and resolve complex equipment problems.
• Ability to support equipment maintenance, installations, upgrades, and qualifications.
• Ability to work collaboratively with equipment technicians, process engineers, manufacturing personnel, facilities teams, and vendors.
• Ability to manage equipment reliability projects and technical priorities.
• Ability to follow established semiconductor cleanroom procedures.
• Ability to comply with electrical, chemical, equipment safety, and lockout/tagout requirements.
• Ability to maintain accurate equipment documentation, technical procedures, and maintenance records.
• Ability to provide technical guidance and training to equipment maintenance technicians.
• Ability to respond to manufacturing equipment issues and support equipment recovery activities.

• Extensive hands-on experience with ASML PAS5500 (400/700/1150) scanners.
• Extensive hands-on experience with Nikon i14 steppers.
• Experience with TEL ACT8 coat/develop tracks.
• Experience with DNS 200W coat/develop tracks.
• Experience with DNS 80A/B/EX equipment.
• Formal original equipment manufacturer (OEM) training on semiconductor photolithography equipment.
• Advanced knowledge of photolithography process fundamentals.
• Understanding of scanner and stepper mechanical systems.
• Knowledge of coat/develop processing equipment and associated systems.
• Experience investigating equipment-related yield and product quality issues.
• Experience managing semiconductor equipment installations and conversions.
• Experience leading equipment hardware and software upgrades.
• Experience developing and standardizing preventive maintenance procedures.
• Experience improving semiconductor equipment uptime and reliability.
• Experience using Overall Equipment Effectiveness (OEE) metrics.
• Experience applying Lean manufacturing or Six Sigma methodologies.
• Experience conducting structured root cause analysis.
• Experience leading continuous improvement initiatives.
• Experience managing equipment reliability and factory capacity improvement projects.
• Experience coordinating technical projects with equipment manufacturers and vendors.
• Experience addressing equipment component obsolescence and spare parts challenges.
• Experience developing best-known maintenance methods and technical procedures.
• Experience mentoring and training equipment maintenance technicians.
• Experience providing technical support across multiple production shifts.
• Previous military electronics, electrical, avionics, or technical maintenance experience followed by qualifying semiconductor equipment experience.
• U.S. Navy Electronics Technician (ET), Electrician's Mate (EM), Fire Controlman (FC), or Aviation Electronics Technician (AT) experience.
• U.S. Army 94-series electronics maintenance or 12P Prime Power experience.
• U.S. Air Force avionics or Precision Measurement Equipment Laboratory (PMEL) experience.
• U.S. Marine Corps electronics or avionics maintenance experience.
• U.S. Coast Guard Electronics Technician (ET), Avionics Electrical Technician (AET), or Electrician's Mate (EM) experience.

Description

• Perform preventive maintenance, corrective maintenance, equipment calibrations, component replacements, and post-maintenance equipment qualification.
• Troubleshoot electrical, electronic, mechanical, pneumatic, robotic, vacuum, gas delivery, chemical delivery, RF/plasma, and equipment control systems as applicable to the assigned specialty.
• Diagnose equipment failures using electrical schematics, mechanical drawings, equipment manuals, digital multimeters, diagnostic gauges, and technical documentation.
• Disassemble, inspect, repair, adjust, replace, and reassemble equipment components.
• Respond to equipment failures and production priorities to minimize downtime and restore equipment availability.
• Coordinate with production operators, equipment engineers, process engineers, shift personnel, and equipment vendors.
• Perform equipment recovery and verify proper operation following maintenance activities.
• Document maintenance actions, diagnostic findings, component replacements, equipment history, and shift handoffs.
• Follow semiconductor cleanroom procedures, chemical and gas safety requirements, electrical safety practices, and lockout/tagout procedures.
• Identify recurring equipment failures and support root cause analysis and corrective action initiatives.
• Analyze equipment performance and maintenance history to improve reliability and reduce repeat failures.
• Support equipment installations, upgrades, modifications, and technical qualification activities.
• Assist with spare parts management, maintenance improvements, and cost reduction initiatives.
• Participate in continuous improvement activities to enhance equipment performance and maintenance quality.
• For senior-level assignments, independently lead complex equipment recovery activities, develop maintenance procedures, mentor technicians, and provide technical leadership across shifts.

Must-Have Skills, Experience, and Education

• Hands-on technical maintenance or troubleshooting experience involving industrial machinery, automated manufacturing equipment, semiconductor tools, military equipment, or related electromechanical systems.
• Ability to troubleshoot mechanical, electrical, electronic, pneumatic, robotic, vacuum, or control systems relevant to the assigned equipment specialty.
• Experience using electrical meters, hand tools, diagnostic equipment, technical manuals, and schematics.
• Strong mechanical and electrical troubleshooting fundamentals.
• Ability to diagnose equipment failures and implement effective corrective actions.
• Ability to perform preventive and corrective maintenance safely and accurately.
• Ability to follow detailed technical procedures and equipment maintenance instructions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to document maintenance activities, equipment problems, and corrective actions.
• Strong communication skills and ability to collaborate with production personnel and engineering teams.
• Ability to prioritize equipment repairs and respond effectively to production needs.
• Strong commitment to workplace safety, equipment reliability, and quality workmanship.
• Technical education, military technical training, or equivalent applicable experience in electronics, electrical maintenance, industrial maintenance, robotics, electromechanical technology, or related disciplines.
• Ability to work independently or under technical guidance, depending on the position and experience level.

• Junior Photolithography: Entry-level candidates may be considered.
• Ion Implant/Epitaxy: 2+ years of relevant experience.
• Automation/Metrology: 4+ years of relevant experience.
• Wet/Cleaning: 4+ years of relevant experience.
• Experienced Photolithography: 8+ years of relevant experience.
• Senior Thin Films/Deposition: 10–15+ years of semiconductor equipment experience and direct equipment expertise.
• Senior CMP: 10–15+ years of semiconductor equipment experience and direct equipment expertise.

Requirements

• Ability to work full-time, on-site in Gresham, OR.
• Ability to work assigned compressed 12-hour day or night shifts.
• Willingness to work alternating three- and four-day workweeks.
• Ability to work applicable weekends and holidays based on shift assignment.
• Ability to follow cleanroom procedures and wear required protective clothing and personal protective equipment.
• Ability to stand for extended periods as required by the position.
• Ability to lift up to 50 pounds as specified for applicable assignments.
• Ability to follow electrical, chemical, gas, and equipment safety procedures.
• Ability to perform hands-on equipment maintenance, troubleshooting, and repairs.
• Ability to work effectively in a highly controlled semiconductor manufacturing environment.
• Ability to maintain accurate technical documentation and communicate equipment status across shifts.
• Ability to respond to equipment failures and production priorities.
• Willingness to complete equipment-specific training and technical qualifications.
• Ability to relocate to the Gresham area if not already local.

Nice-to Have Skills, Experience, and Education

• Previous semiconductor manufacturing or cleanroom experience.
• Experience maintaining semiconductor fabrication equipment.
• Specific Original Equipment Manufacturer (OEM) equipment training or maintenance certifications.
• Experience with advanced electromechanical systems, robotics, vacuum equipment, or industrial automation.
• Experience troubleshooting electrical controls, RF/plasma systems, gas delivery, and chemical delivery equipment.
• Experience using Statistical Process Control (SPC), equipment history, or maintenance tracking systems.
• Experience conducting root cause analysis and implementing reliability improvements.
• Experience supporting equipment installations, modifications, and technical qualifications.
• Experience with Lean manufacturing, 5S, or continuous improvement initiatives.
• Experience coordinating with equipment vendors and engineering personnel.
• Experience training or mentoring maintenance technicians.

• Photolithography: ASML PAS5500 scanners, Nikon i14 steppers, TEL ACT8 tracks, DNS 200W tracks, and DNS 80A/B/EX scrubbers.
• Ion Implant/Epitaxy: ViiSta 3000/810/HCP, Axcelis GSD, ASM-2000/2500 equipment, high-voltage systems, and hazardous gas controls.
• Automation/Metrology: KLA-Tencor measurement equipment, PRI stokers, AeroTrak transport systems, and Material Control Systems.
• Wet/Cleaning: SEMITOOL and Siconnex batch spray systems, DNS wet tools, MEI Evolution benches, and LAM single-wafer cleaners.
• Thin Films/Deposition: Novellus Concept Two SPEED/SEQ/ALTUS, Applied Materials Endura/Centura/Producer, vacuum systems, RF/plasma equipment, gas delivery, and chamber systems.
• CMP: IPEC/Novellus Momentum/776, Applied Materials Mirra polishers, LAM Ontrak, Applied Materials Mesa, IPEC cleaners, slurry and chemical delivery systems, and pneumatic equipment.

• U.S. Navy: Electronics Technician (ET), Electrician's Mate (EM), Fire Controlman (FC), Fire Control Technician (FT), Aviation Electronics Technician (AT), Aviation Electrician's Mate (AE), Interior Communications Electrician (IC), Aviation Support Equipment Technician (AS), Gas Turbine Systems Technician (GSE/GSM), Machinist's Mate (MM), and nuclear-trained technical specialties.
• U.S. Army: Electronics maintenance, radar repair, test and measurement equipment, power generation, utilities equipment, aircraft electrical systems, avionics, and related technical maintenance specialties.
• U.S. Air Force: Precision measurement equipment, aircraft electrical and environmental systems, avionics maintenance, electrical systems, HVAC/refrigeration, and electronic equipment maintenance.
• U.S. Marine Corps: Ground electronics, communications equipment maintenance, test and measurement equipment, electrical systems, engineer equipment maintenance, and avionics.
• U.S. Coast Guard: Electronics Technician (ET), Electrician's Mate (EM), Avionics Electrical Technician (AET), Machinery Technician (MK), and Aviation Maintenance Technician (AMT).

Description

We are seeking a skilled Field Service Technician to provide preventative maintenance, troubleshooting, and repair services for medical equipment at hospitals and healthcare facilities throughout the West Bay Area.

Description

• Serve as the
  primary on-site Design Engineer designing from concept to creation
  products for customers that would support the drones, and any uses the customer
  may require.
• Translating
  concepts into digital blueprints, 3D models, and technical documentation
  using tools like AutoCAD, SolidWorks or SIMPLIS/SPICE.
• Ability to
  move products from the verbal concept given by the customers needs through
  the design to implementation stages.
• Ability to
  test final product to ensure it meets customers needs prior to delivery.

• BA Degree in Engineering
• Experience using
  designing programs
• Ability to
  communicate with customers and take the concept they are asking for and
  put it into a draft through to 3-D printing to ensure it is possible
  followed by creation to completed product.
• Ability to be
  hands on so that you are able to learn the drones in order to see total
  abilities of systems that customers may ask for and potential for new
  support products.
• Willingness to travel periodically to customers sites to work through
  issues that may arise. This travel is expected to be very limited.

Description

• High School Diploma or GED.
• Bachelor's Degree in Mechanical Engineering or related engineering discipline.
• 5–8 years of mechanical system design experience.
• Experience with:
  • AutoCAD
  • Autodesk Inventor
  • Vault
  • Similar 3D CAD modeling software
• Strong mechanical aptitude.
• Ability to read and interpret:
  • Blueprints
  • Electrical schematics
  • Mechanical drawings
• Experience creating technical drawings for manufacturing.
• Experience preparing Bills of Materials (BOMs), Pick Lists, and production release documentation.
• Familiarity with engineering standards and manufacturing processes.
• Strong troubleshooting and problem-solving skills.
• Ability to diagnose mechanical and electrical system issues.
• Experience using analog and digital multimeters.
• Knowledge of basic electrical and electronic principles.

• Design new mechanical systems and modify existing equipment designs.
• Develop detailed engineering drawings for manufacturing and production.
• Prepare Bills of Materials (BOMs), Pick Lists, and production documentation.
• Provide engineering support during fabrication, welding, and equipment assembly.
• Read and interpret blueprints and electrical schematics.
• Collaborate with manufacturing personnel to ensure designs meet production requirements.
• Support continuous improvement of mechanical systems and equipment.
• Maintain compliance with engineering standards and company work processes.
• Work safely in an industrial manufacturing environment.
• Work overtime and weekends as required to support production schedules.

• Experience designing conveyor systems or material handling equipment.
• Experience supporting fabrication and welding operations.
• Knowledge of machine design principles.
• Experience with sheet metal, structural steel, or custom machinery.
• Familiarity with manufacturing and production processes.
• Experience working in industrial equipment manufacturing.
• Military engineering or maintenance backgrounds including:
  • Army 91H Track Vehicle Repairer
  • Army 91X Maintenance Supervisor
  • Navy Hull Maintenance Technician (HT)
  • Navy Machinery Repairman (MR)
  • Navy Machinist's Mate (MM)
  • Air Force Mechanical Systems (2A7X3)
  • Marine Corps Maintenance Management or Mechanical Maintenance specialties

Description

• Design and develop electrical control systems for custom industrial automation projects.
• Specify electrical controls components and equipment based on project requirements.
• Prepare electrical design sketches, drawing markups, and Bluebeam edits for dedicated AutoCAD designers.
• Develop, modify, and troubleshoot Allen-Bradley PLC programs using Studio 5000 and RSLogix 5000.
• Develop and troubleshoot HMI and SCADA applications using FactoryTalk and PanelView technologies.
• Support automation applications involving web handling, extrusion, batch processing, motion control, and conveyor/material-handling equipment.
• Collaborate with engineering personnel to develop practical electrical and automation solutions.
• Review electrical designs and communicate technical requirements to CAD designers and panel builders.
• Support safe electrical panel power-up, system checks, and equipment testing.
• Perform input/output (I/O) verification and PLC/HMI debugging.
• Diagnose electrical controls, programming, and equipment integration problems.
• Assist electrical contractors with installation questions and technical troubleshooting.
• Travel to customer facilities to commission automation systems and support production startup.
• Troubleshoot system performance issues during commissioning and startup activities.
• Coordinate with customers, contractors, and project teams to resolve technical problems.
• Document electrical designs, programming changes, system configurations, and commissioning activities.
• Maintain accurate technical documentation throughout project development and implementation.
• Collaborate with engineering teams and customers to ensure successful project delivery.
• Independently troubleshoot complex automation problems and implement effective solutions.
• Learn and apply new technologies to meet changing customer and project requirements.
• Support multiple projects with varying schedules, technical requirements, and complexity.

• Approximately 4–5+ years of hands-on Allen-Bradley PLC programming experience for experienced-level consideration.
• Ability to independently write, modify, and troubleshoot Allen-Bradley PLC code.
• Experience using Studio 5000 or RSLogix 5000 programming software.
• Understanding of electrical controls design and industrial automation systems.
• Ability to develop practical electrical control designs and communicate technical requirements to CAD personnel.
• Experience troubleshooting PLC-controlled equipment and industrial automation systems.
• Strong understanding of electrical, mechanical, and physical system interactions.
• Ability to diagnose complex controls and equipment problems.
• Strong analytical, critical-thinking, and problem-solving skills.
• Ability to independently develop technical solutions and resolve equipment issues.
• Ability to read and interpret electrical drawings, control system documentation, and technical specifications.
• Ability to collaborate with engineers, designers, panel builders, contractors, and customers.
• Strong verbal and written communication skills.
• Ability to clearly explain technical problems and proposed solutions.
• Self-motivation and ability to take ownership of assigned projects.
• Ability to work independently while contributing effectively to a project team.
• Strong organizational skills and attention to detail.
• Ability to learn unfamiliar technologies and apply new technical knowledge.
• Related engineering or technical degree, or equivalent practical experience.
• Willingness to collaborate regularly with the engineering team in South Saint Paul, MN.
• Willingness to travel to customer facilities for equipment commissioning and startup.

• Must be legally authorized to work in the United States without employer sponsorship.
• Ability to work regularly with the engineering team in South Saint Paul, MN.
• Ability to work a daytime schedule, typically 8:00 AM–4:00 PM or 9:00 AM–5:00 PM.
• Ability to work variable hours based on project schedules and customer requirements.
• Willingness to work approximately 48 hours per week on average, recognizing that actual hours vary.
• Ability to work extended days of 10–12 hours during field assignments when required.
• Willingness to work occasional evenings, weekends, and holidays based on project needs.
• Ability to travel approximately 30% annually to local and out-of-state customer facilities.
• Ability to participate in extended field assignments lasting approximately 2–3 weeks, with rotations and breaks home as scheduled.
• Ability to perform hands-on industrial controls troubleshooting and commissioning.
• Ability to support electrical system startup, I/O verification, and PLC/HMI debugging.
• Ability to communicate effectively with customers, contractors, and internal engineering personnel.
• Ability to manage assigned technical responsibilities independently.
• Ability to follow established electrical safety procedures and customer site requirements.
• Ability to maintain accurate technical documentation and project records.
• Understanding that additional hours are paid at regular hourly rates rather than automatically at time-and-a-half, subject to applicable law.

• Experience developing HMI and SCADA applications using FactoryTalk or PanelView.
• Experience with custom industrial automation and systems integration projects.
• Experience designing and commissioning complete industrial control systems.
• Experience with web handling automation.
• Experience with extrusion process controls.
• Experience with batch processing systems.
• Experience with high-performance motion control applications.
• Experience with conveyor systems and automated material-handling equipment.
• Experience supporting cryogenic process automation.
• Experience with electrical control panel design and fabrication.
• Familiarity with UL 508A industrial control panel standards.
• Experience preparing electrical design sketches, drawing markups, or Bluebeam edits.
• Experience collaborating with AutoCAD designers.
• Experience performing electrical panel power-up and equipment startup.
• Experience conducting I/O verification and commissioning testing.
• Experience troubleshooting PLC/HMI communication and integration problems.
• Experience working directly with industrial customers and electrical contractors.
• Experience managing automation projects from design through commissioning.
• Experience documenting PLC programs, electrical designs, and system changes.
• Experience working on engineering teams supporting multiple customer projects.
• Experience independently solving complex controls problems.
• Experience learning and implementing new industrial automation technologies.
• Experience mentoring or assisting developing controls engineers.
• Previous industrial automation, electrical controls, or related military technical experience.

Description

My client is hiring a Field Service professional to troubleshoot, repair, and support complex electronic and electromechanical equipment at customer sites. Approximately 80% of the role is hands-on troubleshooting and repair. You'll serve as the primary technical contact on site, work independently when needed, and coordinate with Saab's engineering teams to resolve field issues.

New hires receive formal product training and hands-on factory training before their first field assignment. Saab typically allows about three months before the first deployment, depending on training progress and assignment timing.

Responsibilities

• Diagnose and resolve hardware, software, and electromechanical faults using technical manuals, schematics, diagnostic equipment, and factory engineering support.
• Perform preventive and corrective maintenance, verify repairs, and document equipment condition before return to service.
• Serve as the primary on-site customer contact and communicate equipment status, repair progress, and next steps.
• Document field failures and recurring issues through Saab's reporting system and coordinate with engineering when additional support is needed.
• Assist with equipment installations and provide formal or on-the-job customer training as needed.

Must-Have Skills, Experience, and Education

• High school diploma or equivalent.
• Hands-on experience operating, maintaining, troubleshooting, or repairing complex electronic or electromechanical equipment, with demonstrated ability to diagnose and resolve faults.
• Ability to read technical manuals and schematics, document repairs, and communicate clearly with customers and engineering teams.
• Current, active U.S. Department of Defense Secret clearance and U.S. citizenship.
• Ability to be based in Syracuse, NY, and travel on short notice, including extended overseas assignments.
• Ability to lift, remove, and replace components weighing up to 50 pounds.
• Ability to pass a pre-employment drug screen.

Nice-to-Have Skills and Experience

• Prior field service or field engineering experience supporting customers independently at remote sites.
• Military or civilian experience with complex electronics, communications, systems integration, or comparable technical equipment.
• Proficiency with digital multimeters, oscilloscopes, and other diagnostic test equipment.
• Experience identifying degraded equipment performance, isolating faults, and recommending corrective action.
• Experience training operators or maintenance personnel.
• Bachelor's degree in engineering discipline.

Description

The WGT Technician will be responsible for maintaining, troubleshooting, repairing, and supporting qualification activities for Wireless Glove Testing equipment. This position involves hands-on mechanical and electrical troubleshooting, customer interaction, equipment testing, technical documentation, and collaboration with internal engineering and service teams.

Description

• Perform scheduled preventive maintenance on automated healthcare transport equipment and associated systems.
• Diagnose, troubleshoot, and repair equipment failures to restore reliable system operation.
• Provide corrective maintenance, warranty service, and emergency technical support.
• Participate in 24/7 emergency and on-call service coverage as required.
• Assist with equipment installation, startup, configuration, and commissioning.
• Read and interpret blueprints, electrical schematics, and wiring diagrams to troubleshoot equipment problems.
• Use hand tools, power tools, electrical meters, and diagnostic equipment to perform maintenance and repairs.
• Provide technical assistance to customers and internal service personnel through on-site visits, telephone support, and remote access.
• Troubleshoot multiple product lines and different generations of equipment.
• Identify equipment problems and implement timely corrective actions in high-pressure customer environments.
• Assist customers with replacement parts, consumables, repair inquiries, and equipment service needs.
• Recommend appropriate spare parts and inventory levels to support system reliability.
• Identify replacement components using available technical documentation and equipment information.
• Train customers on equipment operation, basic maintenance procedures, and system functionality.
• Explain technical problems and corrective actions clearly to customers with varying levels of technical knowledge.
• Maintain professional customer relationships and resolve service concerns effectively.
• Identify and report product quality issues and equipment performance concerns.
• Prepare and submit Quality Assurance Reports (QARs) as required.
• Support data collection and reporting activities for product and service improvements.
• Create and maintain accurate maintenance records, service reports, work orders, and expense documentation.
• Communicate field service issues, customer concerns, and improvement opportunities to the Regional Service Manager.
• Collaborate with other Field Service Engineers to troubleshoot complex equipment problems.
• Participate in formal technical training and on-the-job development to maintain proficiency with company products and systems.
• Promote company products and services when appropriate to support customer needs.
• Follow established safety procedures, quality standards, and customer facility requirements.

• Associate degree in Electronic Engineering Technology, vocational or technical school education, four years of related military experience, or equivalent qualifications.
• Ability to read and interpret blueprints, electrical schematics, and wiring diagrams.
• Ability to extract technical information from equipment documentation and apply it to troubleshooting and repairs.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate electrical meters and diagnostic equipment.
• Practical technical troubleshooting and problem-solving skills.
• Ability to diagnose equipment failures and perform corrective maintenance.
• Ability to troubleshoot equipment independently and determine appropriate corrective actions.
• Computer literacy, including PC hardware and software.
• Experience using Microsoft Windows applications.
• Strong interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Ability to communicate technical information clearly to customers and internal personnel.
• Ability to explain complex technical problems to individuals with limited technical backgrounds.
• Ability to handle difficult customer interactions professionally.
• Ability to work effectively in high-pressure customer service environments.
• Strong organizational skills and attention to detail.
• Ability to maintain accurate service records, work orders, and expense documentation.
• Ability to manage work independently without continuous direct supervision.
• Self-motivation and ability to adapt to changing service requirements.
• Ability to learn and maintain technical knowledge of multiple equipment types and product generations.
• Ability to collaborate effectively with customers, technical support teams, and service management.
• Strong commitment to customer satisfaction, equipment reliability, and safe work practices.

• Ability to work in a field service position based in the Orlando, FL area.
• Willingness and ability to travel up to 90% of the time.
• Ability to travel to customer locations typically Monday through Thursday or Friday.
• Ability to work occasional evenings and weekends.
• Ability to participate in 24/7 emergency and on-call support when required.
• Ability to remain accessible by mobile phone during assigned support periods.
• Ability to respond to customer equipment problems and service emergencies.
• Ability to perform preventive maintenance, corrective repairs, and equipment troubleshooting.
• Ability to support equipment installation, startup, and commissioning.
• Ability to work independently at customer facilities.
• Ability to provide technical assistance by telephone, remote access, and in person.
• Ability to maintain accurate service documentation, work orders, and expense reports.
• Ability to communicate service issues and customer concerns to management.
• Ability to work with multiple product lines and equipment generations.
• Willingness to complete extensive formal and on-the-job technical training.
• Ability to follow company safety policies, quality standards, and customer site requirements.
• Ability to maintain professional customer relationships in healthcare environments.

• Previous field service experience maintaining or repairing automated equipment.
• Experience servicing pneumatic tube transport systems.
• Experience working with hospital automation or healthcare transport equipment.
• Experience maintaining electromechanical equipment.
• Experience troubleshooting electrical and mechanical systems.
• Experience performing preventive and corrective maintenance on automated machinery.
• Experience supporting equipment installation, startup, and commissioning.
• Experience troubleshooting multiple generations of technical equipment.
• Experience providing remote technical support.
• Experience supporting customers in hospitals or healthcare facilities.
• Experience performing warranty repairs and emergency service.
• Experience providing technical training to customers.
• Experience identifying replacement parts from incomplete technical information.
• Experience managing service parts and inventory.
• Experience preparing quality assurance reports and technical service documentation.
• Experience working independently in a high-travel field service position.
• Military electronics, electrical, mechanical, or electromechanical maintenance experience.
• Experience maintaining complex technical systems in demanding operational environments.

Description

Locations: Nashville, TN; Chicago, IL; Omaha, NE; Honolulu, HI; St. Louis, MO; and Madison, WI

Reporting to the Operations Leader, the Project Manager owns quoted fire and security projects from sales handoff through financial closeout. This individual is accountable for scope, schedule, labor, materials, margin, change orders, billing inputs and the customer relationship. After handoff, the Project Manager becomes the customer's single point of contact and directs project delivery with Field Operations, Estimating, Job Accounting and Project Coordinator support.

Key Responsibilities:

Project Planning and Mobilization

Project Execution and Customer Communication

Financial Management and Change Orders

• Maintain a forward-looking forecast of actual cost to date plus realistic cost to complete; update it when project conditions change.
• Identify and document scope changes, assess their impact, have the Estimator price them, and secure the customer's signature before changed work proceeds. Track each change order from request through billing.
• Submit monthly work-in-progress (WIP) reports by the cutoff date, including percent complete, cost to date, forecast and signed change orders.
• Track billing status, unbilled completed work, outstanding invoices and payment applications with Job Accounting.
• Own the project schedule, forecast and scope-change decisions. Estimating establishes change-order pricing; field-change approvals follow the hub's approval policy.

Project Reviews and Risk Management

Project Closeout

Safety and Compliance

Must-Have Skills, Experience, and Education:

Work Requirements:

Performance Expectations:

Performance is measured on margin delivered against the estimate, forecast accuracy, labor hours against percent complete, schedule and budget performance, promised start dates, time from award to kickoff, change orders signed before work, timely WIP reporting, days to financial close and handoffs accepted on the first submission. Hub-specific targets are established once baselines are known and feed the Project Manager's EOS scorecard.

Why this opportunity?

This role provides ownership of fire and security projects from kickoff through customer acceptance and financial closeout. The Project Manager combines technical coordination, field leadership, customer communication and financial management to deliver projects safely, on schedule and within budget, with direct accountability for project results.

Description

• Install, configure, and commission electrical power monitoring hardware and software at customer sites.
• Perform hands-on installation and setup of electrical monitoring equipment.
• Conduct functional testing and acceptance testing to verify system performance against specifications.
• Troubleshoot electrical, electronic, and system configuration problems during installation and commissioning.
• Diagnose technical issues, implement corrective actions, and escalate complex problems when necessary.
• Follow company safety policies, customer site safety requirements, and applicable industry best practices.
• Serve as the primary on-site technical contact for customers during installation and commissioning activities.
• Provide technical support and communicate project progress, equipment issues, and corrective actions to customers.
• Train customer personnel on the operation and maintenance of installed power monitoring systems.
• Prepare detailed commissioning reports documenting equipment configurations, testing results, and site observations.
• Maintain accurate records of installation activities, troubleshooting, testing, and completed field work.
• Communicate technical findings and field observations to internal engineering and product development teams.
• Provide feedback to support product improvements and enhance equipment reliability.
• Collaborate with project management, engineering, and quality teams to complete installations on schedule.
• Assist with improving commissioning procedures, technical documentation, and field service tools.
• Travel to customer facilities throughout the United States to support ongoing installations and commissioning projects.
• Complete technical reports, documentation, and administrative responsibilities during remote workweeks.

• Minimum of 3 years of hands-on electrical experience in a military or civilian technical environment.
• Experience installing, maintaining, troubleshooting, or commissioning electrical or electronic systems.
• Strong practical understanding of electrical equipment and electrical troubleshooting principles.
• Ability to diagnose technical problems and implement effective corrective actions.
• Ability to explain specific electrical or electronic equipment problems previously encountered, including troubleshooting methods and solutions.
• Hands-on technical skills and mechanical aptitude.
• Ability to perform electrical installation and commissioning activities at customer facilities.
• Ability to conduct equipment testing and verify proper system operation.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work independently and resolve technical issues in the field.
• Strong interpersonal and customer service skills.
• Ability to interact professionally with customers and represent the company during on-site assignments.
• Strong verbal and written communication skills.
• Ability to communicate technical information clearly to customers and internal teams.
• Ability to prepare accurate technical reports and maintain detailed service documentation.
• Ability to collaborate effectively with engineering, project management, and quality personnel.
• Strong organizational skills and attention to detail.
• Ability to follow established safety procedures and customer site requirements.
• Willingness and ability to travel up to 75% of the time.
• Must reside within approximately one hour of a major airport.

• Ability to work remotely from anywhere in the United States when not assigned to customer sites.
• Ability to travel nationwide up to 75% of the time, typically three weeks out of every four.
• Must live within approximately one hour of a major airport.
• Ability to travel to customer sites early in the workweek and return home at the end of the week.
• Ability to work approximately 40–50 hours per week during on-site assignments.
• Ability to work a standard 8:00 AM–5:00 PM schedule during remote workweeks.
• Ability to work overtime as required by project schedules, travel, and customer site activities.
• Ability to perform hands-on electrical installation, testing, commissioning, and troubleshooting.
• Ability to work in data center and industrial manufacturing environments.
• Ability to follow company and customer safety policies and procedures.
• Ability to serve as the primary technical representative during customer site assignments.
• Ability to communicate installation progress, technical concerns, and corrective actions to customers and internal teams.
• Ability to complete commissioning reports, technical documentation, and administrative responsibilities.
• Ability to manage multiple assignments and adapt to changing project requirements.
• Ability to work independently while maintaining communication with project management and engineering teams.

• Experience working in data centers or mission-critical facilities.
• Experience with industrial electrical power systems.
• Experience installing or commissioning electrical monitoring equipment.
• Experience with power quality meters and electrical metering systems.
• Experience with power monitoring hardware and software.
• Familiarity with electrical power quality analysis and monitoring technologies.
• Experience troubleshooting electrical monitoring and measurement systems.
• Familiarity with Modbus communication protocols.
• Familiarity with TCP/IP networking and communications.
• Familiarity with OPC UA communication protocols.
• Familiarity with MQTT communication protocols.
• Experience integrating electrical monitoring equipment with industrial communication networks.
• Experience supporting large-scale data center construction or expansion projects.
• Experience performing field service or commissioning activities at customer facilities.
• Experience providing technical training to customers.
• Experience preparing commissioning reports and acceptance testing documentation.
• Experience working with engineering and project management teams on equipment installations.
• Residence in the Midwest or East Coast region.
• Military electrical or electronics maintenance experience.
• U.S. Navy Electrician's Mate (EM), Electronics Technician (ET), Interior Communications Electrician (IC), or Aviation Electrician's Mate (AE) experience.
• U.S. Navy Nuclear Electrician's Mate or Nuclear Electronics Technician experience.
• U.S. Army Power Generation Equipment Repairer (91D) or Electrician (12R) experience.
• U.S. Air Force Electrical Systems (3E0X1) or Electrical Power Production (3E0X2) experience.
• U.S. Marine Corps Electrician (1141) or Electrical Equipment Repairer (1142) experience.
• Experience maintaining, troubleshooting, or commissioning electrical equipment in military environments.

Description

Must-Have Skills, Experience, and Education:

Description

The Senior Project Manager is responsible for leading, managing and providing oversight of assigned Projects with the goal of meeting our Client's needs and exceeding their expectations by delivering quality facilities on schedule and at the most competitive prices. The Senior Project Manager is expected to develop and maintaining relationships with new and existing clients and subcontractors to support the growth of the company.

Duties and Responsibilities

• Assist Project Team in the development of the construction schedule
• Manage project schedule and drive construction site progress to achieve completion of the Project on-time and on-budget
• Selects, coordinates and oversees subcontractors working on various phases of the Projects
• Work with Project Team to develop and issue Subcontracts and Purchase Orders
• Provide leadership to the Project Team
• Support Project Superintendent in the execution of Project
• Responsible for proper administration of construction contracts and for obtaining all necessary permits and licenses
• Manage the preparation and execution of the Project closeout process
• Overall financial responsibility against established budget, including Change Orders
• Consistent and clear communication with internal and external customers
• Manage project closeout phase including all requirements needed to close a Project
• Consistently demonstrate professional credibility, integrity, trust and commitment
• Other responsibilities as assigned

Must-Have Skills, Experience, and Education:

• Bachelor's degree in Construction Management, Construction Science or Civil Engineering or industry experience equivalent.
• Experience with projects in the following areas: Data Centers, Healthcare, Pharma, Cold Storage and/or Medium to Large Scale Manufacturing,
• Superior communication and presentation skills, with a strong ability to influence decisions of team members, partners and customers.
• Scheduling
• 8+ years of experience in Construction Project Management with emphasis on Design-Build and Industrial/Manufacturing
• Strong technical background and experience preferred.
• Willing to travel, preferred

Compensation: $125k to $175k depending on level (Asst PM 90k, PM- $125k-$150k, Sr PM- $150-175k). Bonuses also paid out, 10% profit share, and travel covered.

Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)

Travel: Initial work will be around the Greensville area but travel to support other projects is a possibility.

Description

Essential Functions

• Participate in and practice all aspects of safety programs. Identify, report, and take immediate action to correct unsafe plant conditions.
• Gather plan requirements, analyze problems in depth to identify root causes, and develop logical solutions.
• Engage with teams on the ground to check deliverables, give directions as needed, and report progress to both internal and external stakeholders.
• Liaise with internal teams, contractors, and customers to meet deliverables; proven track record of meeting deadlines and delivering project tasks within specified timelines and budgets.
• Make specific contributions and manage tasks as part of a multidisciplinary team.
• Coordinate plant I&E technicians, contractors, operators, and other personnel for repair and maintenance work performed in the plant area as requested by the customer.
• Communicate technical findings in the form of written reports and oral presentations across a diverse audience; advise customers as technical lead and solutions expert.
• Assist in writing I&E procedures and changes as specified by the customer.
• Review P&IDs for accuracy and report findings to customers.
• Perform maintenance on all equipment required to achieve optimal results for the customer.
• Service, calibrate, program, troubleshoot, and repair electrical equipment, plant instrumentation, continuous emission monitors, and control systems.
• Ensure gas flow meters are working properly; troubleshoot, test, calibrate, and program for accuracy.
• Maintain records, testing logs, specifications, and drawings.
• Perform research of manuals and materials to request repair materials and parts.
• Assist in the shutdown and startup of facilities.
• Appropriately operate and inspect all auxiliary equipment at periodic intervals to detect malfunctions or the need for repair, adjustment, or alteration.
• Sample products, perform tests, record data, and write operations logs.
• Shut down, isolate, and prepare I&E equipment for testing, maintenance, or repair.
• Review General, Hot Work, and Opening permits for accuracy; follow Lock-Out/Tag-Out procedures.
• Participate in Process Hazard Analysis.
• Ensure adherence to safety and environmental regulations.
• Report and record any breaches of protocol.
• In addition to primary duties listed above, perform multi-skilled operations, maintenance, and installation duties. Responsibilities include but are not limited to measurement, electronics, dehydration, treating, corrosion, pipeline, compressor, gas processing plants, amine treating facilities, and regulatory compliance functions.
• Install electrical wiring to generate relays, make controls, and gas-pressure telemetry equipment.
• Install, test, calibrate, program, and maintain electronic measurement and control devices.
• Read and interpret blueprints, electrical diagrams, technical documents and manuals, and logic diagrams.
• Take appropriate action in an emergency situation.
• Read and interpret basic electrical and control drawings.
• Possess a thorough knowledge of complex analog and digital control systems, electronic, electrical, and mechanical instrumentation.
• Apply mathematical problem-solving and logical application to complex situations related to the control process.
• Use various testing equipment, including digital multimeters, test gauges, potentiometers, and various hand tools.
• Experience working with plant control systems such as Delta V and Rockwell Automation.
• Proficient knowledge of pneumatic and electronic controls.
• Coordinate scheduling of project work with multiple work teams. Prepare and submit all documentation with or without guidance from supervisors or senior personnel.
• Demonstrate commitment to ethical practices, all applicable laws and regulations, policies, and procedures.
• Expert understanding of cryogenic gas plant operations, including knowledge of pipeline operations and maintenance activities, utility construction projects and practices.

Work Environment

• Work around high and low temperatures, high-pressure natural gas, natural gas liquids, moving mechanical parts, high noise levels, amine, TEG, methanol, and other machinery required for the operation of the plant.
• Physical labor may include turning manual valves, changing filters, and removing nuts and bolts.
• Occasionally required to sit, climb or balance, stoop, kneel, crawl, or crouch.
• Frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.
• Duties will consist of both indoor and outdoor exposure, including normal and extreme weather conditions, including extreme heat and extreme cold.
• Required to lift and carry calibration tools and hand tools weighing up to 25 pounds. Instruments or tools may be irregularly shaped and may weigh up to 75 pounds. May be required to lift cylinders that contain high-pressure gases or compressed air and are 4 to 5 feet in height and may weigh up to 75 pounds.
• Work may involve threading and bending tubing and conduits, in addition to pulling up to 1” wire bundles through conduits. Long periods of kneeling may be required during wire termination. Large breakers may need to be manually moved (pushed or pulled) to complete work.
• Overhead work may require the employee to carry and move portable ladders and/or work from mobile equipment.
  

Description

Responsible for calibration, repair, modification, setup, and functional operation of Automatic Test Equipment (ATE), Measurement and Test Equipment (MTE), and peripherals. Includes reading and interpreting electronics/electrical schematics, mechanical drawings, and technical specifications which have been established by equipment manufacturers, engineers, or higher-grade technicians.

Must-Have Skills, Experience, and Education:

• Familiarity with measurement and test equipment, i.e., oscilloscopes, digital multimeters, frequency counters, volt/ohmmeters, etc.
• Good communication skills with ability to follow oral and written instructions.
• Knowledge of safe and proper working techniques.
  
• Associate of Science degree with an emphasis in electronics, or a combination of education and equivalent experience, or military experience with Electronic and Electrical capital equipment.
  

Description

Description

• Maintain, troubleshoot, and repair Land Mobile Radio infrastructure and subscriber radio equipment.
• Serve as the primary on-site point of contact for radio system operations, maintenance, and technical support.
• Respond to system failures within 10 minutes during normal working hours and within 2 hours during after-hours on-call assignments.
• Maintain and administer Motorola ASTRO 25 trunked radio systems.
• Manage ASTRO 25 user databases and dispatch console databases.
• Program subscriber radios and infrastructure, including radio IDs, talkgroups, features, and configuration templates.
• Diagnose radio communications problems and perform corrective maintenance.
• Maintain equipment inventories, radio inventories, configuration records, and technical documentation.
• Coordinate repairs, troubleshooting, and remote diagnostics with the equipment manufacturer's technical support center.
• Track technical service cases and provide weekly system status reports.
• Perform or support server, router, and switch backup activities.
• Maintain system security and follow applicable information assurance procedures.
• Support radio encryption and secure communications functions.
• Provide hands-on training to personnel using subscriber radios, dispatch consoles, and communications terminals.
• Maintain accurate service records and communicate system status, technical concerns, and maintenance activities.
• Follow established military installation safety, security, and operational requirements.

• Associate degree in Electronics, Telecommunications, or a related technical field.
• 5+ years of Land Mobile Radio maintenance and field support experience.
• Relevant military LMR or communications experience may satisfy the experience requirement.
• Security+ or Network+ certification.
• Hands-on experience with Motorola ASTRO 25 trunked radio systems.
• Hands-on experience with Project 25 (P25) radio communications systems.
• Strong knowledge of LMR infrastructure, subscriber radios, and associated communications equipment.
• Experience troubleshooting, maintaining, and repairing radio communications systems.
• Working knowledge of Advanced Encryption Standard (AES) encryption.
• Working knowledge of Over-the-Air Rekeying (OTAR).
• Experience with dispatch console systems and Motorola subscriber radios.
• Experience programming radio IDs, talkgroups, system features, and radio templates.
• Experience managing radio system user databases and dispatch console databases.
• Experience with fleet mapping and radio system configurations.
• Experience performing server, router, and switch backups.
• Understanding of Information Assurance practices for LMR systems.
• Familiarity with voice recording and playback systems.
• Familiarity with R56 grounding standards.
• Strong Microsoft Excel skills.
• Strong database management and documentation skills.
• Ability to diagnose complex communications system failures and implement corrective actions.
• Ability to work independently as the primary on-site technical resource.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to maintain accurate equipment inventories, configuration records, and technical documentation.
• Ability to communicate effectively with customers, system users, technical support personnel, and installation representatives.
• Ability to provide technical training on subscriber radios, dispatch consoles, and communications terminals.
• Strong organizational skills and attention to detail.
• Ability to track service cases and prepare accurate weekly status reports.
• Strong commitment to system reliability, information security, and customer service.

• Must be a U.S. citizen or lawful permanent resident (green card holder).
• Must successfully complete a pre-employment background check.
• Must successfully complete a pre-employment drug screening.
• Must satisfy applicable military installation security vetting requirements.
• Must be willing to complete required federal security training following hire, including Antiterrorism, Operations Security (OPSEC), and Controlled Unclassified Information (CUI) training.
• Ability to work on-site Monday through Friday, 7:30 AM–4:00 PM.
• Ability to participate in an after-hours on-call rotation.
• Ability to respond to system failures within 10 minutes during normal working hours.
• Ability to respond to after-hours system failures within 2 hours.
• Must reside within a reasonable distance of the installation to meet the required after-hours response time.
• Ability to maintain and support mission-critical communications systems.
• Ability to follow established security, information assurance, and operational procedures.
• Ability to work independently and manage daily system maintenance responsibilities.
• Ability to coordinate technical support and repairs with external support personnel.
• Ability to maintain accurate documentation, equipment inventories, and service records.
• Ability to provide technical support and training to communications system users.

• Motorola factory training in ASTRO 25 Integrated Voice and Data System Overview.
• Motorola factory training in Radio Systems.
• Motorola factory training in 2025.HS Master Site.
• Motorola factory training in Managing Secure Communications.
• Previous experience working on a Department of Defense (DoD) installation.
• Previous experience supporting communications systems at a federal facility.
• Experience maintaining mission-critical public safety radio communications systems.
• Experience supporting military installation radio networks.
• Experience with Motorola ASTRO 25 system administration and advanced troubleshooting.
• Experience supporting secure radio communications and encryption management.
• Experience with P25 trunked radio system configuration and maintenance.
• Experience supporting dispatch consoles and communications control systems.
• Experience maintaining radio system network infrastructure.
• Experience with server, router, and switch configuration and backup procedures.
• Experience supporting radio communications systems for law enforcement, fire, and emergency response personnel.
• Military communications or electronics maintenance experience.
• U.S. Army 25-series communications experience, including 25L, 25U, 25Q, or 25S.
• U.S. Navy Information Systems Technician (IT) or Electronics Technician (ET) experience.
• U.S. Marine Corps 06xx communications experience.
• U.S. Air Force 1D7 radio or cyber transport experience.
• Experience troubleshooting tactical communications equipment.
• Experience providing technical support in secure or restricted-access environments.
• Experience training military or government personnel on communications equipment.

Description

Looking for a Customer Support Engineer in Phoenix, AZ to be the technical bridge between our customers and our product and engineering teams. You will diagnose complex issues, guide customers to fast resolutions, and turn what you learn in the field into product improvements.

This is a hands-on, problem-solving role for someone who enjoys digging into root causes and explaining technical concepts clearly. You will own customer issues from first contact through resolution, and you will help us build the documentation, tools and processes that make support better for everyone.

What You'll Do

• Serve as the primary technical contact for customers, responding to support requests by email, phone, chat and ticketing system within our service-level targets
• Troubleshoot hardware, software, network and integration issues, reproducing problems and isolating root causes
• Analyze logs, configuration files and system behavior to diagnose problems, using scripts or command-line tools where needed
• Guide customers through installation, configuration, upgrades and best practices, in person at customer sites in the Hillsboro and Phoenix areas when needed
• Escalate complex or recurring issues to engineering with clear, well-documented reproduction steps, and follow them through to closure
• Write and maintain knowledge base articles, troubleshooting guides and internal runbooks
• Spot trends in support cases and share feedback with product, engineering and sales to improve the product
• Keep accurate case notes and meet quality and response-time standards in the ticketing system
• Mentor teammates, share knowledge and help refine support processes as the team grows
• Participate in on-call or after-hours coverage on a rotation, as business needs require

• 2+ years of experience in technical support, support engineering, field service or a similar customer-facing technical role (equivalent education or hands-on experience considered)
• Strong troubleshooting skills and a methodical approach to isolating problems in complex systems
• Working knowledge of operating systems (Windows and Linux), networking fundamentals (TCP/IP, DNS, DHCP) and common diagnostic tools
• Comfort reading logs and working in the command line; basic scripting (Python, Bash or PowerShell) is a plus
• Excellent written and verbal communication, with the ability to explain technical concepts to both technical and non-technical audiences
• Patience, empathy and a calm approach with frustrated customers, balanced with a drive to resolve issues quickly
• Experience with ticketing and CRM platforms such as Zendesk, Jira, Salesforce or similar
• Strong organization and the ability to manage multiple cases and priorities at once
  
• Authorization to work in the United States

Nice-to-Have Skills, Experience, and Education:

• Bachelor's degree in computer science, engineering, IT or a related field
• Industry certifications such as CompTIA A+/Network+, CCNA or similar
• Experience with APIs, REST tools (such as Postman) or SQL for investigating customer data
• Familiarity with cloud platforms (AWS, Azure or GCP) and virtualization
• Experience in semiconductor, hardware, electronics or enterprise software environments
• Experience writing customer-facing documentation or training materials

Description

Responsibilities include coordinating customer move-ins and move-outs, managing vendor contracts and insurance documentation, overseeing parking operations, monitoring maintenance work orders, and supporting rent collection and accounts payable activities. The Assistant Commercial Property Manager also assists with operating budgets, expense recoveries, financial reporting, property inspections, construction coordination, and customer engagement initiatives.

• Respond to customer requests, concerns, and service needs while maintaining positive relationships and supporting customer retention.
• Coordinate with maintenance and engineering teams to resolve building-related issues and ensure timely completion of work orders.
• Identify recurring customer concerns and communicate issues to property management.
• Support customer engagement programs, community-building events, and tenant activities.
• Coordinate customer move-ins and move-outs, including property walkthroughs and completion of required checklists.
• Monitor vendor service contracts, recurring service agreements, and bids for expiring contracts.
• Assist with vendor service agreements and contract administration.
• Collect and maintain vendor Certificates of Insurance (COIs), including processing through Certrax and following up on expired or deficient documentation.
• Oversee parking administration, including billing, parking counts, and month-to-month agreements.
• Monitor property work orders and coordinate completion with the engineering team.
• Manage rent collection and accounts receivable activities.
• Identify potential collection issues and communicate concerns to property management.
• Assist with lease-related notices, forms, legal documentation, and customer correspondence.
• Review and approve invoices and purchase orders through the Nexus accounts payable system.
• Oversee Angus billback processing and billing verification.
• Monitor Enertiv billing activities and related communications.
• Collect gross sales reports and provide information to the accounting department as requested.
• Support operating expense recovery processes, including preliminary billings, reconciliations, and budget-year setup.
• Coordinate customer correspondence and billings related to operating expense recoveries.
• Assist with planning and budgeting operating and capital expenditures.
• Oversee special billing calculations and assist with annual budgets, capital reports, reforecasts, variance reports, and accounts receivable reports.
• Participate in pre-construction meetings and punch walks as requested.
• Coordinate Acceptance of Premises (AOP) documentation from lease administration through customer approval.
• Conduct regular property inspections and recommend maintenance, repairs, alterations, and improvements.
• Assist with obtaining vendor bids, coordinating service contracts, and supervising contracted work.
• Support training and development of property management team members and contracted personnel.
• Participate in professional organizations and industry activities, including BOMA and IREM programs.

• High school diploma or GED.
• 2–4 years of commercial office property management-related experience.
• Basic knowledge of accounting, budgeting, and finance.
• Understanding of commercial office property management operations.
• Experience providing customer service in a commercial property management or related environment.
• Excellent customer service and relationship management skills.
• Ability to respond professionally to customer requests, concerns, and service issues.
• Ability to coordinate with maintenance and engineering teams to resolve property-related problems.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities, deadlines, and customer requests.
• Strong written and verbal communication skills.
• Ability to communicate effectively with customers, vendors, property management personnel, and accounting teams.
• Ability to maintain accurate financial, operational, and customer records.
• Ability to assist with rent collection and accounts receivable activities.
• Basic understanding of accounts payable processes, invoice review, and purchase orders.
• Ability to support operating budgets, financial reporting, and expense tracking.
• Ability to coordinate vendor services and maintain contract documentation.
• Ability to conduct property inspections and identify maintenance or operational concerns.
• Ability to coordinate customer move-ins, move-outs, and property walkthroughs.
• Ability to work effectively with internal departments and third-party service providers.
• Proficiency in Microsoft Office, including Outlook.
• Strong attention to detail and accuracy.
• Ability to exercise sound judgment and maintain professional conduct.
• Ability to adapt to changing priorities and work effectively under deadlines.
• Strong commitment to customer satisfaction, accountability, and ethical business practices.

• Ability to work on-site in Dallas, TX, during the established 8:00 AM–5:00 PM schedule.
• Ability to travel overnight occasionally, potentially once annually for 2–3 days.
• Ability to manage multiple property management responsibilities and changing priorities.
• Ability to communicate and collaborate effectively in person, by telephone, and through electronic communication.
• Ability to coordinate customer service activities, vendor services, and building maintenance requests.
• Ability to maintain accurate financial and operational documentation.
• Ability to assist with budgeting, accounts receivable, accounts payable, and financial reporting.
• Ability to conduct regular property inspections and coordinate maintenance activities.
• Ability to follow established company policies, applicable laws, and professional ethical standards.
• Ability to maintain concentration and attention to detail for extended periods.
• Ability to move independently throughout office and property environments.
• Hearing and visual ability to recognize and respond appropriately to emergency situations.
• Ability to lift and move up to 25 pounds.
• Ability to maintain consistent attendance and punctuality.

• Bachelor's degree.
• Coursework toward a Real Property Administrator (RPA) designation.
• Coursework toward a Certified Property Manager (CPM) designation.
• Experience managing commercial office tenant relationships.
• Experience coordinating customer engagement and community-building events.
• Experience supporting commercial office tenant move-ins and move-outs.
• Experience administering vendor contracts and service agreements.
• Experience processing vendor Certificates of Insurance (COIs).
• Experience using Certrax for insurance compliance documentation.
• Experience overseeing commercial property parking administration.
• Experience coordinating property maintenance work orders.
• Experience using Nexus accounts payable software.
• Experience using Angus for tenant billbacks and billing verification.
• Experience using Enertiv for billing-related activities.
• Experience supporting commercial property rent collection and accounts receivable.
• Experience assisting with operating expense recoveries and tenant reconciliations.
• Experience preparing annual operating budgets, capital reports, reforecasts, and variance reports.
• Experience coordinating commercial property construction activities and punch walks.
• Experience managing Acceptance of Premises (AOP) documentation.
• Experience obtaining vendor bids and coordinating contracted maintenance services.
• Experience training property management personnel or contracted service providers.
• Participation in BOMA or IREM professional development programs.
• Experience identifying opportunities to improve property operations and customer satisfaction.

Description

• Assemble, install, modify, and rework electrical, mechanical, cable, and vacuum equipment in collaboration with engineers.
• Build and modify prototype systems using engineering drawings, schematics, and technical instructions.
• Wire electrical control terminals, AC and DC components, cable terminations, and associated equipment.
• Perform electrical checks, continuity testing, and hand soldering.
• Read and interpret technical drawings, CAD models, electrical schematics, piping and instrumentation diagrams (P&IDs), and operating procedures.
• Test and troubleshoot equipment at the system level to identify electrical, mechanical, and operational failures.
• Diagnose wiring problems, improper grounds, sensor failures, pump issues, and vacuum system malfunctions.
• Support troubleshooting and testing of plasma-related equipment and high-voltage systems.
• Perform helium leak checks and assist with vacuum system testing.
• Inspect completed work for defects, document findings, and perform corrective rework under engineering guidance.
• Safely operate hand tools, power tools, bench equipment, and common electrical testing instruments.
• Assist with fixtures, equipment positioning, and component handling in laboratory and manufacturing environments.
• Order and track components and materials against bills of materials (BOMs).
• Receive shipments, update inventory records, and prepare component kits for upcoming equipment builds.
• Identify material shortages, long-lead components, and potential supply issues.
• Coordinate with engineering personnel regarding component availability and project requirements.
• Support equipment installation, testing, troubleshooting, and service at customer locations, including occasional international travel.
• Follow established safety procedures when working with high-voltage equipment, energized electrical systems, radio frequency (RF) equipment, vacuum and pressure systems, and stored electrical energy.
• Maintain accurate technical documentation and communicate equipment problems, test results, and corrective actions to engineering personnel.

• Hands-on experience as an equipment technician, electronics technician, electromechanical technician, assembly technician, or technical maintenance technician.
• Equivalent military technical maintenance experience is acceptable.
• Practical understanding of electrical, electronic, mechanical, or electromechanical equipment.
• Ability to read and interpret technical drawings, electrical schematics, system diagrams, and written work instructions.
• Hands-on experience assembling, disassembling, modifying, or repairing technical equipment.
• Practical electronics and systems troubleshooting skills.
• Ability to use common electrical test instruments to perform wiring checks, continuity testing, and fault isolation.
• Hand soldering skills.
• Ability to identify electrical and mechanical equipment problems and assist with corrective repairs.
• Proficiency using hand tools, power tools, and bench equipment.
• Ability to safely assemble and rework electrical and mechanical components.
• Ability to follow engineering instructions and perform technical work accurately.
• Ability to learn unfamiliar equipment, systems, and technologies.
• Strong attention to detail and commitment to quality workmanship.
• Ability to document technical findings, equipment problems, and corrective actions.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to communicate effectively with engineers and technical team members.
• Basic familiarity with bills of materials (BOMs) and component identification.
• Basic computer skills, including Microsoft Excel or Google Sheets for parts and inventory tracking.
• Strong organizational skills and ability to coordinate materials for equipment builds.
• Ability to follow established laboratory, electrical, and equipment safety procedures.
• Ability to work independently and collaboratively in a research and development environment.
• Willingness to work on-site in Richmond, CA, with occasional assignments at a nearby Berkeley facility.
• Valid passport and willingness to travel internationally for equipment installation and service.

• Ability to work full-time and on-site in Richmond, CA.
• Ability to work occasionally at a nearby Berkeley, CA, facility.
• Ability to travel internationally on a limited basis to support customer equipment installations and service.
• Must possess a valid passport.
• Ability to work in laboratory, workshop, and manufacturing environments.
• Ability to stand or walk for extended periods.
• Ability to safely lift up to 50 pounds as required.
• Ability to perform hands-on electrical, mechanical, and electromechanical assembly and troubleshooting.
• Ability to use electrical testing equipment, hand tools, power tools, and bench equipment safely.
• Ability to follow engineering drawings, schematics, operating procedures, and technical documentation.
• Ability to perform equipment testing, inspections, and corrective rework under engineering direction.
• Ability to follow safety requirements when working near energized equipment, high-voltage systems, RF equipment, vacuum and pressure systems, and stored electrical energy.
• Ability to maintain accurate equipment, component, and inventory records.
• Ability to coordinate with engineering personnel regarding equipment builds, testing, and material requirements.
• Ability to adapt to changing project priorities and iterative prototype development activities.

• Experience maintaining, assembling, or troubleshooting vacuum equipment.
• Experience with vacuum pumps, vacuum chambers, and leak detection systems.
• Experience performing helium leak checks.
• Experience with semiconductor manufacturing or semiconductor capital equipment.
• Experience fabricating electrical cables and wiring harnesses.
• Experience assembling electrical control panels.
• Experience working with high-voltage electrical equipment.
• Experience building, modifying, or testing research and development prototypes.
• Experience working in a startup, electronics manufacturing, or advanced manufacturing environment.
• Familiarity with electrostatic discharge (ESD) handling procedures.
• Familiarity with RF equipment and associated safety requirements.
• Experience supporting plasma systems or related research equipment.
• Experience with purchasing, inventory management, receiving, and component kitting.
• Experience coordinating vendors and tracking supplier deliveries.
• Experience using Enterprise Resource Planning (ERP) or Material Requirements Planning (MRP) systems.
• Experience with NetSuite, Arena, Odoo, SAP, or similar systems.
• Experience tracking supplier lead times and long-lead components.
• Experience working with international vendors or shipping documentation.
• Experience supporting customer equipment installations and technical service activities.
• Military electronics, electrical, mechanical, avionics, or electromechanical maintenance experience.
• U.S. Navy Electronics Technician (ET), Aviation Electronics Technician (AT), Electrician's Mate (EM), or Machinist's Mate (MM) experience.
• U.S. Marine Corps avionics, aviation electrical, ground electronics, communications/electronics maintenance, or precision equipment maintenance experience.
• U.S. Air Force avionics, electronics maintenance, aircraft electrical/environmental systems, test station/component maintenance, or electromechanical equipment experience.
• U.S. Army avionics mechanic, aircraft electrician, radio/communications equipment repair, or electronics maintenance experience.
• U.S. Coast Guard Electronics Technician (ET), Electrician's Mate (EM), Aviation Electrical Technician (AET), or Machinery Technician (MK) experience.
• U.S. Space Force experience involving hands-on RF/electronics testing, hardware integration, technical troubleshooting, or ground-equipment maintenance.

Description

• Serve as the primary technical contact for customers, responding to support requests by email, phone, chat and ticketing system within our service-level targets
• Troubleshoot hardware, software, network and integration issues, reproducing problems and isolating root causes
• Analyze logs, configuration files and system behavior to diagnose problems, using scripts or command-line tools where needed
• Guide customers through installation, configuration, upgrades and best practices, in person at customer sites in the Hillsboro and Phoenix areas when needed
• Escalate complex or recurring issues to engineering with clear, well-documented reproduction steps, and follow them through to closure
• Write and maintain knowledge base articles, troubleshooting guides and internal runbooks
• Spot trends in support cases and share feedback with product, engineering and sales to improve the product
• Keep accurate case notes and meet quality and response-time standards in the ticketing system
• Mentor teammates, share knowledge and help refine support processes as the team grows
• Participate in on-call or after-hours coverage on a rotation, as business needs require

• 2+ years of experience in technical support, support engineering, field service or a similar customer-facing technical role (equivalent education or hands-on experience considered)
• Strong troubleshooting skills and a methodical approach to isolating problems in complex systems
• Working knowledge of operating systems (Windows and Linux), networking fundamentals (TCP/IP, DNS, DHCP) and common diagnostic tools
• Comfort reading logs and working in the command line; basic scripting (Python, Bash or PowerShell) is a plus
• Excellent written and verbal communication, with the ability to explain technical concepts to both technical and non-technical audiences
• Patience, empathy and a calm approach with frustrated customers, balanced with a drive to resolve issues quickly
• Experience with ticketing and CRM platforms such as Zendesk, Jira, Salesforce or similar
• Strong organization and the ability to manage multiple cases and priorities at once
  
• Authorization to work in the United States

• Bachelor's degree in computer science, engineering, IT or a related field
• Industry certifications such as CompTIA A+/Network+, CCNA or similar
• Experience with APIs, REST tools (such as Postman) or SQL for investigating customer data
• Familiarity with cloud platforms (AWS, Azure or GCP) and virtualization
• Experience in semiconductor, hardware, electronics or enterprise software environments
• Experience writing customer-facing documentation or training materials

Description

Position Responsibilities:

• Serve as a leader and set an example of embodying the principles of the company's Mission in Service.
• Manage laboratory operations to budgeted financial objectives with Profit and Loss (P&L) responsibilities.
• Manage and control key variable expense accounts, technical staff, and administrative staff.
• Maintain appropriate levels of accreditation and scope as defined by management, including enhancement and expansion of the laboratory's scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).
• Implement operational process efficiencies to reduce costs and provide technical support for sales and operational efforts.
• Manage laboratory service performance to corporate objectives.
• Assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.
• Manage laboratory assets to maximize utilization and leverage of assets.
• Assess laboratory capabilities and identify opportunities to increase capabilities where relevant.
• Support the Regional Director/VP in key initiatives and projects.
• Recommend asset acquisitions with appropriate justification.
• Manage and motivate supervisors and other employees.
• Maintain strong working relationships with customers, corporate personnel, and sales personnel.

• 10+ years of experience in the Calibration and Repair industry.
• Formal experience in Physical/Dimensional calibration.
• Formal experience in RF/Microwave calibration.
• Formal experience with general test equipment calibration.
• Experience managing a technical service group within a relevant or comparable industry.
• 4+ years of experience as a section lead or supervisor.
• 2+ years of proven P&L management experience.
• Experience creating and managing laboratory budgets.
• Knowledge of MS Office applications.
• Ability to manage and motivate employees.
• Formal PMEL or equivalent technical training is highly desirable.

Description

This position involves semi-routine assignments requiring sound judgment, attention to detail, and the ability to recognize deviations from accepted practices. The technician supports laboratory operations, maintains calibration standards, and interacts with internal teams and customers.

• Calibrate IM&TE equipment in one or more disciplines including:
  Acoustical, Chemical, Dimensional, DC/Low Frequency, RF/Microwave, Fluid, Mechanical, Optical, Thermodynamics, and Time & Frequency
• Maintain secondary and working calibration standards
• Perform basic maintenance, troubleshooting, and repair of precision equipment
• Collect, measure, analyze, summarize, and record calibration data
• Identify out-of-tolerance conditions and perform corrective actions
• Identify and correct measurement errors
• Prepare calibration reports and certificates
• Adapt calibration equipment and techniques for non-standard measurement tasks
• Train junior technicians in calibration concepts and procedures
• Interact with technicians, customer service representatives, account managers, and customers
• Maintain laboratory housekeeping standards
• Perform additional duties as assigned

• High School Diploma or equivalent
• Minimum of 1 year of calibration experience (formal metrology training may offset experience)
• Ability to perform general math and algebra
• Basic troubleshooting skills for precision equipment
• Strong written and verbal communication skills
• Proficiency with Microsoft Word and Excel
• Basic computer skills
• Strong attention to detail and adherence to written procedures
• Excellent interpersonal and customer service skills
• Self-motivated and able to work both independently and as part of a team

• Ability to lift up to 45 lbs without assistance
• Occasional standing and bending required

• Laboratory and manufacturing environments
• Occasional work at customer sites
• Travel as required

Description

The Production Maintenance Technician (Maintenance Tech 3) is responsible for troubleshooting, maintaining, and repairing electromechanical production equipment at a large, employee-owned laminated glass manufacturing facility. This position supports manufacturing operations producing hurricane-resistant safety glass and plays an important role in maintaining equipment reliability, minimizing downtime, and ensuring production efficiency.

Description

WHY THIS OPPORTUNITY?

Real ownership — manage government marine service projects from RFQ and proposal through execution.

• High-impact work — support vessels, major diesel equipment, and mission-critical service needs.
• Global backing — coordinate resources across Fort Lauderdale, Houston, Los Angeles, and worldwide operations.
• Florida lifestyle — work with an established Fort Lauderdale team; relocation assistance available.

THE OPPORTUNITY

Prepare quotations, plan projects, and manage scope, cost, schedules, resources, and delivery.

• Coordinate field service, engineering, workshop, and operational teams across locations.
• Communicate directly with U.S. government customers and manage project execution.
• Join a team ready to grow — make a visible contribution from day one.

MILITARY & CIVILIAN EXPERIENCE THAT TRANSLATES

You do not need to be a marine diesel expert or hold an engineering degree. The organization values people who can manage projects, navigate government-contract work, and deliver results.

• Military: Acquisition, logistics, program/project management, engineering operations, contracting support, or technical leadership; officers and experienced NCOs welcome.
• Civilian: Defense contractors, government-project coordinators/managers, contract administrators, and technical service project leaders.
• Especially valuable: Government contracting familiarity, RFQ/proposal experience, customer communication, and disciplined project execution.

COMPENSATION & INTERVIEW PROCESS

Base salary: Approximately $117,000 midpoint; compensation based on experience and fit.

• Relocation assistance available for qualified candidates moving to Fort Lauderdale.
• Initial virtual interview with the project leadership team; follow-up interview may include an on-site visit.

READY TO LEAD YOUR NEXT MISSION?

Description

Description

Seeking a Field Manufacturing Service Technician (FMST / Cyclotron Engineer to support their cross-disciplinary radio pharmaceutical research and production facility. The Cyclotron Engineer functions as part of a team of peers to provide service and maintenance to cyclotron and radio chemistry synthesizers to ensure maximum productivity and system Up Time while utilizing time and resource management techniques effectively. Additional responsibilities:

Must-Have Skills, Experience, and Education:

What's Exciting About This Opportunity?

Description

As a Service Technician Level I, you will support the maintenance, repair, troubleshooting, and installation of industrial steam boilers and boiler house auxiliary systems in commercial and industrial environments. This is a hands-on field service role focused on diagnosing equipment malfunctions, executing repairs, and ensuring safe and reliable boiler system operations for customers.

The successful candidate will work independently in customer-facing environments while supporting preventive maintenance activities, equipment inspections, startup support, repairs, and operational troubleshooting. This position is ideal for mechanically inclined candidates with maintenance, utilities, boiler, HVAC, steam systems, industrial operations, or military engineering backgrounds who enjoy troubleshooting and field service work.

Responsibilities

• Perform maintenance, troubleshooting, repair, and installation of industrial steam boilers and auxiliary systems
• Diagnose equipment malfunctions using monitoring and testing equipment
• Adjust and calibrate equipment to operating specifications
• Read and interpret work orders, blueprints, schematics, and technical drawings
• Assemble and install new boiler systems and related equipment according to specifications
• Inspect and repair safety valves, regulators, pumps, burners, piping, draft fans, and automatic control systems
• Replace damaged boiler tubes, plates, and high-pressure piping components
• Perform water pressure testing and leak detection procedures
• Maintain service vehicle inventory including tools, parts, materials, and technical manuals
• Complete service documentation, reports, and work orders accurately
• Support customer training and maintain strong customer relationships
• Promote preventive maintenance programs and service solutions to customers
• Maintain a safe and clean work environment while following all company safety procedures

Must-Have Skills, Experience, and Education

• High School Diploma or GED equivalent
• Strong mechanical troubleshooting and problem-solving skills
• Ability to read, write, and comprehend technical instructions and documentation
• Strong customer service and communication skills
• Ability to work independently in field environments
• Valid driver's license and ability to travel extensively
• Ability to work on-call rotation and respond to customer needs with minimal notice
• Ability to lift up to 100 pounds and work in physically demanding industrial environments

Nice-to-Have Skills

• Boiler, steam systems, HVAC, utilities, or industrial maintenance experience
• Military engineering, mechanical, or utilities experience highly transferable
• Experience with pumps, burners, piping systems, or industrial controls
• Technical school background in mechanical, electrical, or industrial maintenance fields
• Experience working in industrial plants, manufacturing facilities, or utility environments

Description

Description

Reporting to the District Manager, the Field Project Manager leads installation projects from start to finish while also working hands-on on those jobs in the field. The Field PM plans, supplies, staffs, and closes out each job, and is accountable for its safety, quality, schedule, and profit. Because Alert Alarm's Maui team is small compared to the main Honolulu office, this role also supports Sales, manages materials, and supervises the technicians on the island.

Description

• Build a foundation in fiber optics through technical training and hands-on experience with common fiber optic systems.
  
• Apply your problem-solving and leadership skills alongside engineering, operations, and other cross-functional teams.
  
• Analyze manufacturing processes and data to identify opportunities to improve products, equipment, quality, and performance.
  
• Contribute to projects that strengthen operational execution or advance new products and processes, depending on your track.
  
• Develop your understanding of the business while building relationships across teams and locations.

Make Track

For officers interested in manufacturing, operations, and team leadership. Rotations include:

• Engineering Services: Learn fiber optic fundamentals and how common fiber optic systems are installed.
  
• Manufacturing Process Engineering: Learn how optical fiber and cable are made, how process and product quality are maintained, and how data supports improvements.
  
• Manufacturing Team Leader or Shift Supervisor: Learn manufacturing operations and support an operational process improvement.
  
• Planning and Scheduling: Learn to build a manufacturing schedule and understand how planning connects with operations, engineering, inventory, and customer service.

• Engineering Services: Develop a foundation in fiber optics and common fiber optic systems.
  
• Technology: Learn the innovation and project management process while contributing to a new product or process project.
  
• Division Engineering: Learn how engineering teams support the innovation cycle and develop an understanding of an active innovation project.
  
• Manufacturing Process Engineering: Learn manufacturing processes and quality systems, and analyze data to help integrate new products or processes into manufacturing.

• An engineering bachelor's degree and/or military experience in an engineering discipline.
  
• Four to seven years of experience managing or executing engineering or related technical teams, projects, or missions.
  
• Two to three years of demonstrated leadership experience.
  
• Strong problem-solving, communication, organization, and conflict management skills.
  
• The ability to lead and motivate teams toward established objectives and work effectively with people at all levels.
  
• Proficiency in Microsoft Office and motivation to learn a new technical field.

Description

We are seeking Field Service Technicians to install, calibrate, and maintain environmental monitoring systems in hospitals, VA medical centers, blood banks, laboratories, clean rooms, and military installations. This role is a strong fit for military veterans with electronics, electrical, or IT backgrounds who enjoy independent field work and travel.

Location: Home-based with regional travel (Albuquerque, NM; Sacramento, CA)

Responsibilities
- Install, maintain, and troubleshoot monitoring equipment at customer facilities
- Calibrate and validate equipment to ensure accurate readings and regulatory compliance
- Diagnose electronic, mechanical, and network issues using test meters and diagnostic tools
- Read and interpret schematics, drawings, and technical documentation
- Complete detailed handwritten validation records following Good Documentation Practices
- Train customers on system use and provide project updates
- Maintain parts inventory and escalate complex issues to technical support
- Travel to customer sites within the assigned region

Qualifications
- High school diploma or equivalent
- 3+ years of hands-on technical experience in electronics, electrical, instrumentation, or networking (military experience counts)
- Strong computer skills
- Ability to read schematics and use test equipment
- Clear handwriting and strong attention to detail
- Excellent communication and customer service skills
- Valid driver's license, clean driving record, and reliable personal vehicle
- Ability to lift up to 75 lbs and climb ladders
- Ability to pass background check, drug screen, and customer site requirements, which may include vaccinations, clean room gowning, and respirator use

Preferred
- Networking, low voltage, or Cat5/Cat6 experience
- Calibration, validation, CQV, or temperature mapping experience
- Experience in hospitals, labs, pharma, or other regulated environments
- Experience working on military installations
- Military backgrounds such as Army 94H, 68A, 94E, 94F, 25B; Navy ET, FT, IC, EM; Air Force PMEL, 4A2X1, 3D1X2; Marine Corps 2871 or 28XX