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Description

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the Company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of the company's customer-focused business model as customers are the foundation of their business.

Specific responsibilities include:

• Deliver exemplary customer service to customers in the field.
• Become proficient in servicing all Systems while following field service procedures.
• Troubleshoot and repair commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Serve as a technical expert for legacy systems and products.
• Stay aligned to company's culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Requirements:

Experience: 3-5 years in electro-mechanical or related field.

Non-Technical:

• 2 or 4-year college degree, technical school degree, or related military experience.
• Strong customer service skills.
• Highly organized and accustomed to a fast-paced work schedule
• Valid driver's license with ability to pass background checks and drug screens as required.

Technical:

• Experience with troubleshooting electrical systems.
• Computer networking experience desired.

Description

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as theexpert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of the company's customer-focused business model as customers are the foundation of their business.

Specific responsibilities include:

• Deliver exemplary customer service to customers in the field.
• Become proficient in servicing all Systems while following field service procedures.
• Troubleshoot and repair commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Serve as a technical expert for legacy systems and products.
• Stay aligned to company's culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Requirements:

Experience: 3-5 years in electro-mechanical or related field.

Non-Technical:

2 or 4-year college degree, technical school degree, or related military experience.

Strong customer service skills.

Highly organized and accustomed to a fast-paced work schedule

Valid driver's license with ability to pass background checks and drug screens as required.

Technical:

Experience with troubleshooting electrical systems.

Computer networking experience desired.

Description

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company's customer-focused business model as customers are the foundation of their business.

Specific responsibilities include:

• Deliver exemplary customer service to customers in the field.
• Become proficient in servicing all Systems while following field service procedures.
• Troubleshoot and repair commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Serve as a technical expert for legacy systems and products.
• Stay aligned to company's culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Requirements:

Experience: 3-5 years in electro-mechanical or related field.

Non-Technical:

• 2 or 4-year college degree, technical school degree, or related military experience.
• Strong customer service skills.
• Highly organized and accustomed to a fast-paced work schedule
• Valid driver's license with ability to pass background checks and drug screens as required.

Technical:

• Experience with troubleshooting electrical systems.
• Computer networking experience desired.

Description

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company's customer-focused business model as customers are the foundation of their business.

Specific responsibilities include:

• Deliver exemplary customer service to customers in the field.
• Become proficient in servicing all Systems while following field service procedures.
• Troubleshoot and repair commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Serve as a technical expert for legacy systems and products.
• Stay aligned to companys culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Requirements:

Experience: 3-5 years in electro-mechanical or related field.

Non-Technical:

• 2 or 4-year college degree, technical school degree, or related military experience.
• Strong customer service skills.
• Highly organized and accustomed to a fast-paced work schedule
• Valid driver's license with ability to pass background checks and drug screens as required.

Technical:

• Experience with troubleshooting electrical systems.
• Computer networking experience desired.

Description

Responsibilities: 

• Assistance in the startup and commissioning activities of basic/zone control systems designed and programmed by others.
• Performs and validates the execution of the initial systems point-to-point commissioning activities
• Assists higher level Systems Software Engineers in the commissioning and troubleshooting of local and wide area networks.
• Assists higher level Systems Software Engineers in the utilization of computer hardware and software to support pre-functional testing of the system software code in relationship to the design sequence of operations.
• Supports final systems functional testing as required by the project team.
• Performs basic program and graphics modification and hardware applications designs
• Initiates and tracks project checkout documentation and as-built conditions for submission to the assigned Project Manager.
  

• Associates degree in a technical field with 2-5 years of related work experience in building automation systems OR military technician experience.
• Strong mechanical aptitude and any technical school training.
• Working knowledge of MS Office, Windows, File Structure, Basic TCP/IP network structure and web navigation are desired.
• Must be highly organized and possess the ability to work in a high paced environment with the ability to prioritize tasks to meet the schedules given by leadership
• Must possess a valid driver’s license
• Must regularly lift and /or move up to 30 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.

Description

Compensation: Highly competitive salary based on experience ($150k-$250k target), plus Bonus.

Benefits: Comprehensive benefits package includes Health Insurance, Pension contribution and European levels of vacation - specific details vary depending on location.

• Work in small research teams to reverse engineer and identify vulnerabilities in complex software and firmware targets
• Conduct vulnerability research (VR) and exploit development on a variety of challenging surfaces ranging from Windows/Linux binaries, mobile operating systems to embedded firmware on non-traditional information systems
• Create exploit proof of concepts
• Document, demonstrate, and present research to a technically adept audience
  

Requirements:

• BSc, MSc or PhD in Computer Science, Computer Engineering, Cybersecurity or related field (or equivalent)
• Experience performing VR using tools such as IDA, Binary Ninja, or Ghidra
• Experience performing static/dynamic/symbolic program analysis
• Exploit development
• Significant and current experience with iOS and/or Android
• In depth knowledge of TCP and IP protocols
• Knowledge of binary file structures and formats
• Knowledge of fault injection frameworks or fuzzing and virtualization
• Operating system internals including memory/process/thread management
• Proficiency in one or more programming and scripting languages: C/C++, Python, etc.
• US / Canadian / Australian / British / New Zealand Citizen with the ability to obtain a Security Clearance

Desired Skills

• Active Security Clearance at Secret or above
• Penetration testing or system hacking
• Knowledge of anti-reverse engineering techniques
• Implant development
• Assembly Languages (x86, ARM, etc.)

Company Description:

Why this opportunity?

Ultimately, you will be a part of a highly talented, dynamic team that is making a positive impact in the world on a daily basis, and that offers tremendous room for professional growth!