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Description

The primary responsibility of the Sales Manager will be to interface with, and support established customers, as well as seek out and develop new business, particularly in the military market. You will establish and maintain successful business relationships with various Departments of Defense, Military installations, Military Units and Military & Civilian professionals to grow sales by effectively communicating the approved product information and using available resources.

Keys to success in this role will be

• Effective communication and identification of various personality types and key customers.
• Resilience and the ability to remain politely engaged with the most engaged and distracted individuals will be essential.
• Engage customers on site, at trade shows or on the phone taking the opportunities to build a relationship with the client, and market themselves as the best provider for all their technology needs.
• Will create mini-marketing campaigns to target end users.

This role will travel to military installations and meet with key personnel to help generate sales through the established DoD contracts. Networking, business development, and knowledge of the government procurement process are instrumental to the long-term success of this position.

Description

Travel: You can expect 2-3 nights of overnight travel per week. Occasional short-term travel to help other regions, trade shows, and company training events at their headquarters in Marlborough, MA.

Position Description:

As a Field Service Engineer with this company, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit company products and services. Beyond customer service and support, you will be required to liaison between the company's field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.

Essential Duties & Responsibilities:

• Provide optimum customer satisfaction on all company products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent company at technical shows and exhibitions as required.

Must-Have Skills, Experience, and Education:

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Description

CEL Critical Power is a leading manufacturer and provider of power distribution solutions for mission-critical environments. Our portfolio includes Power Distribution Units (PDUs), Remote Power Panels (RPPs), and UL891-compliant switchboards — engineered, built, and delivered from our headquarters in Williamsburg, Virginia. Serving a global network of data centers and mission critical facilities, we prioritize quality, agility, and deep technical collaboration.

Position Summary

CEL Critical Power is seeking a driven and experienced External Sales Key Account Manager to lead customer acquisition and revenue growth serving mission critical sectors including Hyperscale Data Centers, Colocation providers, cloud platform and high-spec industrial environments.. This nationwide role will focus on building strategic relationships with key accounts and positioning CEL's power distribution products as the premier choice for mission-critical infrastructure.

Key Responsibilities

• Define and execute the sales strategy to drive growth in key markets including hyperscale, colocation, cloud, industrial, and commercial sectors.
• Cultivate high-level relationships with target accounts, including end clients, data center operators, MEP consultants, general contractors and electrical contractors.
• Work closely with engineering and product teams to position custom power distribution solutions.
• Track and report on KPIs, pipeline health, and forecasting accuracy using CRM tools (Salesforce, HubSpot, etc.).
• Represent the company at trade shows, industry events, and client presentations.
• Collaborate cross-functionally with operations, supply chain, marketing and finance to align commercial goals.
• Continuously monitor industry trends, competitive activity, and customer needs to inform sales strategy.
• Support the VP of Sales with reporting, strategy input, and market feedback.

Qualifications

• Bachelor's degree in Business, Engineering, or a related field.
• Minimum 5-8 years of successful B2B sales experience in the electrical, power distribution, or data center sectors.
• Proven track record of closing large deals with hyperscale, colocation, or cloud infrastructure clients.
• Deep understanding of mission-critical environments and the role of power distribution equipment.
• Strong communication, negotiation, and relationship-building skills.
• Self-motivated with the ability to work independently in a remote environment.
• Willingness and ability to travel nationally up to 50% of the time.

Preferred Qualifications

• Experience selling PDUs, RPPs, UL891 switchboards and other power distribution equipment.
• Established network within the data center industry (hyperscalers, colos, cloud providers, EORS, GCS, ECs).
• Technical acumen and ability to engage in solution-based selling with engineering teams.

What We Offer

• Competitive base salary with uncapped commission potential
• Comprehensive benefits package (health, dental, vision, 401k)
• Paid time off and holidays
• Opportunity to shape CEL's market presence in fast-growing sectors
• Supportive leadership and a collaborative team culture