Field Service Engineer
Company: Orion Talent
Job Ref: # 516017
Date Posted: 11/17/2025 12:00:00 AM
City, State: Charlotte, NC
Category: Computer/Software
Description
Specific responsibilities include:
- Deliver exemplary customer service to customers in the field.
- Become proficient in servicing all Systems while following field service procedures.
- Troubleshoot and repair commercial system installations.
- Coordinate with on-site contractors and facility managers to ensure proper system installation.
- Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
- Serve as a technical expert for legacy systems and products.
- Stay aligned to company's culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.
Non-Technical:
- 2 or 4-year college degree, technical school degree, or related military experience.
- Strong customer service skills.
- Highly organized and accustomed to a fast-paced work schedule
- Valid driver's license with ability to pass background checks and drug screens as required.
- Experience with troubleshooting electrical systems.
- Computer networking experience desired.













