Inside Sales Manager
Company: REXEL INC
Job Ref: # 4361624
Date Posted: 6/2/2026 12:00:00 AM
Salary: $100,000 - $150,000
Description
Go to end ⇓What You'll Do:
Leadership & Team Development
- Lead and mentor a team of inside sales specialists focused on industrial and commercial construction and OEM customers
- Provide clear direction, expectations, and coaching to ensure high-quality, on-time, and accurate quotations
- Establish measurable performance goals tied to responsiveness, accuracy, margin performance, and customer satisfaction
- Conduct regular team training on quoting processes, product knowledge, vendor engagement, and customer communication standards
- Foster a culture of accountability, proactive communication, and continuous improvement
Quotation & Proposal Management
- Oversee the complete quoting process from RFP acknowledgment through submission and follow-up
- Ensure the team promptly acknowledges receipt of RFPs/RFQs, communicates expected response dates, and sets clear customer expectations
- Assign and track quote requests, ensuring ISOTIF performance (In-Spec, On-Time, In-Full) on all submittals
- Guide sales reps in reviewing RFP/RFQ requirements to confirm product specifications, scope, and compliance with customer documentation
- Validate that each quotation accurately reflects project scope, delivery schedule, terms, and commercial conditions
- Ensure competitive and compliant quote packages are professionally formatted and submitted by deadline
Vendor & Internal Resource Coordination
- Coordinate with key manufacturers, OEM partners, and purchasing teams to obtain pricing, lead times, and technical documentation
- Leverage relationships with vendor representatives to secure competitive terms and ensure timely quote turnaround
- Collaborate with internal engineering, logistics, and project management to align pricing and delivery with operational capability
- Manage bid calendars, quote logs, and tracking systems to maintain visibility across all active quotes and proposals
Margin Analysis & Pricing Control
- Review and approve all pricing overrides, discounts, and margin exceptions to ensure alignment with company profitability goals
- Provide ongoing margin analysis, quote-to-order conversion metrics, and variance reporting for leadership review
- Implement tools and dashboards for monitoring quote volumes, hit rates, and profitability by customer, product line, and salesperson
- Support the development and enforcement of pricing strategy, including escalation review processes for competitive or high-value bids
- Educate team members on balancing competitiveness with profitability through informed pricing decisions
Process Standardization & Compliance
- Establish and enforce consistent quoting and documentation standards to ensure accuracy and compliance with customer and company requirements
- Maintain process flow documentation covering RFP acknowledgment and communication, vendor engagement and pricing request protocols, internal resource coordination and lead-time, quote preparation, review, and approval ISOTIF quote submission Follow-up and feedback capture
- Drive the use of CRM, ERP, and quoting systems (e.g., SAP, Epicor, Salesforce, or BidMan) for all sales activity tracking
- Audit quotes for completeness, compliance, and accuracy, ensuring professional and consistent customer-facing documentation
Customer Engagement & Follow-Up
- Maintain strong relationships with key customer contacts, project managers, and procurement personnel
- Ensure every quote is followed up with customers to confirm receipt, clarify questions, and capture feedback or next steps
- Support Outside Sales in strategic pursuits, bid reviews, and post-bid clarifications
- Collaborate with project execution and order management to ensure a smooth transition from quote to order fulfillment
- Other duties as assigned
Must-Have Skills, Experience, and Education:
What You'll Need
- 7+ years of inside sales leadership experience in the industrial distribution, industrial construction, or OEM markets
- Proven experience managing or leading a quotation or inside sales team
- Strong background in industrial electrical products (switchgear, cable, drives, lighting, controls, etc.) and project-based sales
- Familiarity with EPC and large contractor bid environments, including project documents, specifications, and bid forms
- 4 Year / Bachelor's Degree - Required
- Business, Electrical Engineering, Supply Chain, or related field preferred
Knowledge, Skills & Abilities
- Proficient in ERP and CRM systems (e.g., SAP, Epicor, JD Edwards, Salesforce)
- Advanced Excel and data analysis skills for margin analysis and pricing review
- Strong understanding of quoting tools, vendor portals, and e-procurement systems
- Excellent written and verbal communication skills with attention to technical accuracy
- Strategic thinker with the ability to balance customer satisfaction and profitability
- Exceptional organizational, time management, and leadership skills
- Confident decision-maker with strong problem-solving and negotiation abilities
- Detail-oriented with a focus on precision and accountability
- Customer-centric mindset with professional communication style
Additional Information
Physical Demands:
- Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%
- Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
- Use hands to finger, handle, or feel: Operates a computer and other office machinery - Frequently – 21% to 50%
- Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Frequently – 21% to 50%
Weight and Force Demands:
- Up to 10 pounds - Occasionally – up to 20%
Working Environment:
- Travels to offsite locations - Occasionally – up to 20%
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- 401K with Employer Match
- Paid vacation and sick time
- Paid company holidays plus flexible personal days per year
- Tuition Reimbursement
- Health & Wellness Programs
- Flexible Spending Accounts
- HSA Accounts
- Commuter Transit Benefits
- Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
- Employee Discount Programs
- Professional Training & Development Programs
- Career Advancement Opportunities – We like to promote from within





















