Technical Support Representative
Company: Orion Talent
Job Ref: # 2062998
Date Posted: 6/25/2026 12:00:00 AM
City, State: Kansas City, MO
Salary: $34 - $36
Description
Go to end ⇓- Provide technical assistance to internal and external customers by diagnosing and resolving complex mechanical, electronic, and application issues related to company products.
- Collaborate with the Technical Lead and colleagues to build a comprehensive product knowledge base and develop effective troubleshooting techniques.
- Prepare and distribute technical documentation to internal and external customers as required.
- Identify quality-related issues and assist with coordinating their resolution with company's international headquarters.
- Support the Controls Technician with programming electronic spare parts and develop solutions to unique challenges that impact parts shipping deadlines.
- Travel periodically for training sessions, machine acceptance testing, customer application assessments, and complex field service engagements at customer sites.
- Perform additional tasks as needed to support the success of internal teams and external customers.
Must-Have Skills, Experience, & Education:
- Associate's degree in a technical discipline and a minimum of two years of related experience in field service or manufacturing — or an equivalent combination of education and hands-on experience.
- Working knowledge of mechanical, electronic, and operational aspects of industrial machinery.
- Solid understanding of induction and servo motors, drives, and controllers.
- Basic knowledge of low-voltage switches, sensors, and transducers, as well as electro-pneumatics and vacuum principles.






















