Description

Description

Jackson, MS: target base salary ~$33/hr - $35/hr

o   Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate. Mileage is reimbursed and travel expenses are covered via company credit card.   

Description

Portland, OH target base salary ~$33/hr - $35/hr

Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously.  Some specific responsibilities include:

Description

Seeking a qualified candidate to fill the position of Maintenance Manager. This position is located in Villa Rica, GA. and will report to the Plant Manager. The successful candidate will be responsible for developing improvements in equipment efficiencies and optimization which translates directly to increased quality and customer satisfaction. We are a company that believes that fundamental honesty and active adherence to high moral and ethical standards are central to our business purpose and philosophy. We are committed to the concept of cooperation among all parties for mutual benefit as the best way to interact with each other

Minimum Qualifications:

1. BS Degree preferred but not required dependent on manufacturing experience
2. Five (5) years in manufacturing or a similar environment
3. Proven leadership ( maintenance leadership preferred)

Your day-to-day

• Effectively manage the Safety, Quality, and Productivity requirements of the equipment and facility in order to meet department and plant goals.
• Coordinate and manage the annual department budget.
• Perform daily walks within the plant to observe/adjust safety, quality, and productivity issues impacting plant performance.
• Operate department with a mindset to meet or exceed customer expectations.
• Foster an atmosphere of trust, respect, and teamwork that encourages associates to continuously improve our company.
• Lead, mentor, and coach team to encourage and enable associates. 
• Drive diversity and inclusion across business units and functions. 
• Be a guardian of  culture, resources, and assets.
• Manage the Preventive Maintenance program and support Daily Team Maintenance initiatives.
• Manage work order system with a special emphasis on safety work orders.
• Manage capital and expense projects related to new equipment and continuous improvement initiatives.
• Adequately identify and staff the maintenance department with qualified talent as needed

• Direct supervision experience in a manufacturing environment.
• Experience working with and implementing Lean Manufacturing principles including Preventive Maintenance, Total Productive Maintenance, and Predictive Maintenance.
• Capital Project Management experience
• CAD layouts of floor-plans, fixture design, pipe runs, etc.
• Plant or Process Engineering experience
• Experience with Enterprise Resource Planning (ERP) software for Preventive Maintenance, Purchase Requisitions, Work Order Tracking, and Inventory Management.
• Knowledge of electrical safety.

• Knowledge and communication of statistical methods and financial drivers
• Good communication skills - written, verbal and interpersonal
• Ability to work with manufacturing and non-manufacturing associates
• Strong organizational and follow-up skills, and the ability to maintain long and short-term projects
• Ability to react quickly and logically to manufacturing problems
• Time scheduled to allow for interaction with all shifts
  

Description

• Title: Maintenance Technician
• Location: Norfolk, NE
• Shift: Day Shift – 6:00 am to 2:30 pm (may flex to 6:00 am to 6:00 pm during busy periods)
• Compensation: $25 – $35/hr
• Bonuses/Additional Compensation: Overtime available
• Benefits: Medical, Dental, Vision, 401(k)

• Safely operate all plant maintenance tools
• Follow and support the plant’s preventive maintenance program
• Communicate effectively with shift supervisors and team members regarding maintenance and process variables
• Troubleshoot and repair plant equipment, including electrical, electronic, hydraulic, pneumatic, and mechanical systems
• Perform basic welding and cutting operations
• Read and interpret technical drawings and prints
• Work a minimum of 40 hours per week, including weekends when necessary

• 2+ years of electro-mechanical experience in a maintenance or technician role
• Knowledge of hydraulic control systems
• Basic electrical and electronic troubleshooting skills
• Ability to read and work from technical drawings and schematics
• Basic welding/cutting knowledge
• Strong initiative and ability to work independently while being team-oriented

Description

Our client is a leading supplier of high-volume production equipment and process solutions for the manufacture of semiconductors, power devices, and nanotechnology devices. Their key products include wafer bonding, wafer processing and lithography equipment, photoresist coaters and inspection/metrology systems.

Position Details: Sr. Field Service Engineer

• Location: Baltimore, MD
• Pay: $40-45/hr
• Shift: Monday-Friday (8am-5pm)
• Benefits: Medical, dental, vision, 401K, savings plan, paid time off

Job Description:

• Installation, service, troubleshooting and repair of complex electronic and electromechanical equipment.
• Implement detailed, complex customer installation plans.
• Provide onsite technical support for development and implementation of equipment and process applications.
• Troubleshoot and correct process variations on systems.
• Diagnose sources of hardware or process problems on equipment, facilities or wafers.
• Performing onsite preventative maintenance, cleaning equipment as required and verify the operational quality of equipment.

Shoot me message back ASAP if interested and will contact you back right away!!

Description

Field Service Engineer

Location: Preferably near Cleveland, OH, or Pensacola, FL (Remote available for highly experienced candidates)

Salary: $75k-$110k + OT (x1.5)

Benefits: Full Corporate Comprehensive benefits with IRA Roth contribution of 20% of base salary after year 1!

Join the Experts in Air Pollution Control!

My client doesn't just consult—they innovate, solve problems, and drive results in the Air Pollution Control Industry. With over 300 years of combined experience, our team has served nearly every industrial sector, from Utilities and Pulp & Paper to Cement, Steel, Mining, and Petrochemicals.

We provide unbiased, high-impact engineering and consulting services for air pollution control equipment, offering a full spectrum of professional solutions:

• On-site equipment inspections
• Technical support & troubleshooting
• Equipment tuning & performance optimization
• Outage, project & rebuild management
• Process analysis, model studies, and training

We are THE experts in particulate control, and we're looking for passionate, skilled professionals to join us in making a real difference in industrial efficiency and environmental responsibility.

About the Role – Field Service Engineer

Are you ready to take on complex challenges, travel to exciting locations, and make an impact in industrial air pollution control? As a Field Service Engineer, you'll play a crucial role in inspecting, troubleshooting, and optimizing electrostatic precipitators (ESP) and related equipment to ensure top-tier performance.

What You'll Do

• Inspect and evaluate ESPs and auxiliary equipment, both on-site and remotely.
• Troubleshoot and resolve technical issues related to ESP systems and microprocessor-based voltage & rapper controls.
• Analyze process data and recommend solutions to enhance system efficiency.
• Work closely with customers and internal teams to ensure seamless system operation.
• Document findings and provide detailed reports with actionable insights.
• Prioritize safety, quality, and customer satisfaction in all tasks.
• Travel 40-50% of the time to client sites across various industries.

What We're Looking For

• 2+ years of experience in ESP operation, maintenance, or construction (preferred but not required!)
• Strong troubleshooting skills
• Degree in Electrical Engineering (BSEE), Mechanical Engineering (BSME), or equivalent technical training (college degrees are a plus but not required!).
• Independent problem solver who thrives in a collaborative, customer-focused environment.
• Excellent communication and organizational skills to work efficiently in the field directly with the customer.
• Commitment to technical excellence and continuous improvement.

Preferred Locations & Remote Work

• Preferably located near our Field Office locations in Cleveland, OH, or Pensacola, FL.
• Highly experienced candidates can live anywhere and work remotely!

Why Join the Team?

• Competitive salary based on experience.
• Comprehensive benefits package.
• Challenging and diverse opportunities in:
  • Mechanical & Electrical Engineering
  • CAD Design
  • Technical Field Services
  • Project & Construction Management
• Professional growth and development in a specialized, high-demand field.

Ready to Apply?

Come be part of a team that's solving real-world challenges reducing pollution levels and shaping the future of the air pollution control industry!

Description

Position Details:

• Title: Plant Manager
• Location: Mechanicsburg, PA
• Shift: Monday - Friday
• Compensation: $100k+ based on qualifications
• Benefits: Comprehensive benefits package including Health, Dental and 401K.

Position Description:

As a Plant Manager you will plan, direct, or coordinate the operations of said location through strategic and tactical direction. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources within the facilities. You will manage 2 plants with approximately 7 direct reports, 150 personnel, over 350,000 square feet of printing space and 20 pieces of capital equipment.

Requirements:

Ideal candidates for this position will have strong technical experience, but more importantly a strong desire to lead from the front and immerse themselves within the culture of the company. Looking for an individual who can learn the technical side of their business, has a very strong organizational set, hands on leadership skills, and strong belief in the value of preventative maintenance. Ideal candidate is a 03/04 with 5-8 years of experience as a leader and experience in preventative maintenance leadership (i.e. Navy SWO/Engineer) will be strong candidates.

Keys to Successful Interview:

In addition to your technical and maintenance knowledge, emphasize your commitment to a team-based philosophy. Indicate your flexibility in order to reach organizational goals. Demonstrate your desire to be hands on and engaging with those who you will be leading. The attributes that made you successful in the military will also make you successful. Ensure you can explain your technical background, and leadership capabilities with specific examples of actual situations.

Description

Summary:  The Facilities Mechanic III is responsible for overseeing and administering a comprehensive maintenance and repair program for heavy machinery, mechanical systems, and support equipment used in ship construction, ship repair, and the manufacturing of shipboard systems. This position ensures maximum equipment uptime, coordinates preventive maintenance schedules, and provides hands-on support for complex mechanical troubleshooting, repair, and modification activities.

Essential Duties and Responsibilities:  Develop, implement, and oversee preventative and corrective maintenance programs for heavy industrial equipment, including cranes, welding machines, hydraulic systems, compressors, HVAC systems, and production machinery.  Inspect, diagnose, and repair mechanical, pneumatic, and hydraulic systems used in shipbuilding and systems manufacturing operations.  Maintain service records and ensure compliance with safety, environmental, and equipment standards.  Work with Facilities and Production teams to prioritize repairs and schedule maintenance activities with minimal disruption to operations.  Provide technical guidance and training to junior mechanics and maintenance personnel.  Collaborate with vendors and contractors to procure parts, schedule specialized repairs, or support facility upgrades.  Assist with facilities inspections and capital improvement planning related to equipment lifecycle and infrastructure needs.  Monitor maintenance KPIs and recommend strategies to increase efficiency and reduce downtime.  Ensure all work is completed in compliance with OSHA, EPA, and company safety policies.

Qualifications & Minimum Requirements:  High school diploma or GED required; technical or vocational training in industrial maintenance, mechanics, or a related field preferred.  Minimum of 7 years of experience in facilities or industrial maintenance, with at least 2 years in a senior or lead role.  Experience in administratively overseeing high visibility maintenance programs for critical equipment  Strong knowledge of mechanical systems including hydraulics, pneumatics, welding equipment, and heavy-duty production machinery.  Proficient in reading technical drawings, mechanical schematics, and equipment manuals.  Experience working in shipbuilding, ship repair, or heavy manufacturing environments strongly preferred.  Skilled in the use of diagnostic tools, hand tools, and powered equipment.  Strong problem-solving abilities, attention to detail, and commitment to safety.  Ability to work independently and manage multiple tasks simultaneously.  Flexibility to respond to emergencies and support after-hours maintenance if needed.

Physical Demands:  While performing these job duties, the employee is routinely required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Must be able to lift 50+ pounds and perform physically demanding tasks.

Work Environment:  This position is performed in a traditional shipyard and manufacturing environment with local travel required between facilities.

Description

The Construction Superintendent is responsible for the direct supervision of all construction activities at Fairlead facilities. This role involves coordinating with various stakeholders, including project managers, subcontractors, and laborers, to ensure that projects are executed according to the plans and specifications. The superintendent is also tasked with enforcing safety protocols and maintaining a productive work environment.

Job Responsibilities

Project Oversight  Oversee all on-site construction activities, ensuring that they are carried out in accordance with approved plans, budget, specifications, and schedule.   Monitor the progress of construction work and adjust as necessary to ensure that project milestones are met.    Leadership and Management  Provide leadership to on-site construction teams, including subcontractors, tradespeople, and laborers.  Assign tasks to workers, monitor their performance, and ensure that work is completed to the required standards.    Safety Management  Implement and enforce safety protocols to ensure a safe working environment for all personnel on the construction site.  Conduct regular safety meetings and inspections to minimize the risk of accidents and injuries.    Quality Control  Inspect the quality of work performed on the construction site to ensure compliance with project specifications and industry standards.  Address any quality issues promptly and ensure that corrective actions are taken.    Coordination and Communication  Coordinate with project managers, architects, engineers and other stakeholders to ensure that construction activities align with the overall project plan.  Serve as the primary point of contact on-site Fairlead and construction project leadership, providing updates and addressing any concerns.    Problem Solving  Identify potential issues or conflicts that could affect the progress of the project and take proactive steps to resolve them.  Make decisions to address unforeseen construction challenges, such as weather delays or equipment failures.     Resource Management  Manage the allocation of resources, including labor, materials, and equipment, to ensure efficient use and minimize waste.  Ensure that materials and equipment are available on-site when needed to avoid delays.    Documentation and Reporting  Maintain detailed records of daily construction activities, including work progress, safety incidents, and any changes to the project plan.  Prepare and submit regular reports to project managers and other stakeholders, summarizing the status of the project.    Budget Management  Monitor project expenses to ensure that the project stays within budget.  Identify opportunities for cost savings without compromising quality or safety.    Relationship Management  Foster positive relationships with stakeholders through adherence and demonstration of Fairlead core values and ensuring that stakeholder expectations are met through clear communication and timely issue resolution.

Job Qualifications

Minimum of 7-10 years of experience as a Construction Superintendent, with a focus on maritime or industrial facilities.  Bachelor’s degree in Construction Management, Civil Engineering, or a related field is preferred.  Relevant work experience may be considered in lieu of education requirements.  In-depth knowledge of maritime construction processes including dredging, pier construction, and marine infrastructure.  Strong leadership, communication, and organizational skills. Ability to manage multiple priorities in a fast-paced environment.  Proven ability to identify and resolve construction-related issues quickly and effectively.  Proficient in construction management software such as Procore, PlanGrid, or AutoDesk Build.   Ability to read and interpret blueprints, plans and specifications.

Description

Summary:  The Facilities Mechanic is responsible for performing maintenance, repair, and general upkeep of the company’s infrastructure and equipment. This includes troubleshooting, installing, and maintaining building systems that support ship construction, repair operations, and maritime engineering activities.

Essential Duties and Responsibilities:  Perform routine and emergency maintenance on facility systems, including HVAC, plumbing, lighting, compressed air, and electrical infrastructure.  Maintain and repair shipyard infrastructure such as cranes, hoists, welding stations, and heavy machinery.  Inspect and service overhead doors, loading docks, pumps, piping, generators, and other critical systems.  Support the setup, relocation, and alignment of industrial equipment as needed for production or engineering operations.  Assist with preventative maintenance programs and maintain accurate service records using CMMS or work order systems.  Perform basic fabrication tasks such as cutting, grinding, welding, or light carpentry when necessary for repairs or installations.  Respond to facility-related service requests and work orders in a timely and professional manner.  Work with external contractors and service providers when needed for specialized repairs or upgrades.  Follow all safety procedures and company policies, especially within industrial and shipyard environments.  Assist in maintaining clean and organized maintenance workspaces and supply areas.

Qualifications & Minimum Requirements:  High school diploma or GED; trade school certification or technical training preferred.  3+ years of experience in industrial, facilities, or mechanical maintenance.  Strong knowledge of mechanical systems, plumbing, and basic electrical troubleshooting.  Ability to read technical drawings, schematics, and maintenance manuals.  Comfortable working in active shipyard or industrial environments (outdoors, at heights, or in confined spaces).

Physical Demands:  While performing these job duties, the employee is routinely required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Must be able to lift 50+ pounds and perform physically demanding tasks.

Work Environment:  This position is performed in a traditional shipyard and manufacturing environment with local travel required between facilities.

Description

We offer a family environment and a work/life balance where you are a name and not just a number. We not only offer a great benefit package, but a great career path with on-the-job training for those employees that are looking for a career and not just a job. We are looking for someone who is a go getter and loves the challenges of closing the deal and has knowledge of diesel parts!

• Providing outstanding inside sales for the parts needs of walk-in, phone, and email customers including external and internal Service Department customers.
• Not only responding to incoming requests from customers - but will also make outbound sales calls.
• Responding to customer parts or information requests quickly
• Communicating with customers when a delay (Back Order) occurs and offering alternatives
• Determining availability and price information
• Ability to work independently and as a team player
• Correctly documenting and completing sale on parts invoice
• Monitoring the status of customer orders, advising in case of problems, and notifying upon arrival

• A generous and competitive pay plan
• Medical
• Dental
• Vision Insurance
• Life & Disability Insurance
• Closed on Sundays
• Paid vacation - starting on day 1
• 5-day work week

Description

We are currently seeking a Parts Account Manager/Sales Professional who will be responsible for the management of our current accounts and the acquisition of new customers with an emphasis on excellent customer service, negotiation skills and efficient closure rates.

• Identify and establish relationships with existing and potential customers.
• Selling all products including but not limited to parts, service, and technology products.
• Prospect for new accounts/referrals, which includes compiling and updating a list of prospective clients to provide leads for additional business.
• Develop, implement, and maintain comprehensive account-specific growth strategies.
• Service current accounts and communicate with clients on a regular basis. Discuss use and features of various parts, services and vehicles.
• Account Management.
• Update account profiles for monthly meetings for information regarding sales potential.
• Follow up on orders to ensure that customers are served promptly.
• Coordinate parts and service sales with the appropriate personnel. Advise counterperson on delivery instructions.
• Inform management by completing reports, forwarding information on competitors.
• Accomplishes sales and organization mission by completing related results as needed.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• No sales experience required will train!
• Mechanical aptitude is beneficial.
• High school diploma required; College education preferred.
• Strong written/ verbal communication skills required.
• Ability to work independently.
• Highly self-motivated and goal oriented professional a must.
• Enthusiastic outgoing go getter mentality, self-starter and a “can do” attitude.
• Valid Driver’s license is required.
  

• Good social skills & strong attention to detail.
• Self-driven.
• Demonstrated sales ability with a successful track record.
• Knowledge of dealer and fleet maintenance procedures and systems.
• Working knowledge of International and supplier/vendor warranty policies.
• Strive for respect and teamwork in the department and throughout the dealership.
  

• 401(k) & 401(k) matching
• Dental insurance
• Health insurance
• Vision
• Paid time off - starts as of Day 1!
  

Description

Description

Description

Description

• Title: Senior Building Controls Technician
• Location: Vermont, Remote
• Shift: M-F day shift typically…could be some off shift hours as needed
• Compensation: $100K+ with company vehicle and gas card
• Benefits: Company offers an industry leading benefits package including medical, dental, vision, life and disability insurance, FSA, wellness program, 401K match program, PTO, and multiple other fringe benefits.
• Travel: 50% during work hours. Occasional overnight travel.

The Senior Building Control Technician provides services related to the expansion, upgrade or replacement of building automation hardware and software for smart building infrastructure. The position will work independently to meet project requirements with limited supervision. The programmer will be responsible for programming, configuring, and testing of Direct Digital Control (DDC) building automation and control systems.

• Design and engineer control system hardware and software programming based on project plans, specifications, and other contract documents
• Ability to program projects with various levels of complexity
• Capable of performing network troubleshooting, database troubleshooting and repair programming
• Collaborates with the engineering team on the system configuration, network and software requirements, graphics, programming, and sequences of operations
• Develop and configure the sequence of operations, programming, graphics, database, network, and integrations into third party systems
• Maintains accurate and thorough project documentation and redlines
• Provides owner training as required by the project
• Executes system commissioning and functional testing
• Assist in installation of control hardware
• Startup and commission new hardware installations
• Provide project management assistance on projects as required, interfacing directly to customers
• Supervise sub-contractors and suppliers as needed

• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite or related software
• Programming skills
• Strong analytical skills
• Strong interactive and communication skills
• Strong troubleshooting skills
• Experience with electronics and basic electrical circuits
• Thorough understanding of and ability to use appropriate tools
• Excellent customer service and ability to work well with others
• Knowledge of DDC Control Theory and Applications as related to HVAC equipment
• Strong knowledge of common DDC communications protocols such as but not limited to BACnet, LON, Modbus, etc.

Description

Description

Description

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Description

Position Details:

• Title: Industrial Mechanic
• Location: Fort Worth, TX
• Shift: 2nd Shift 2pm to 10:45pm Mon - Fri
• Compensation: $23 – $25/hour plus overtime
• Benefits: Competitive, based on experience

Requirements:

• Perform preventative maintenance on industrial machinery, engines, motors, pneumatic tools, and production machines
• Follow manuals, diagrams, and engineering specifications for maintenance and repair tasks
• Troubleshoot and repair hydraulic, pneumatic, and mechanical systems, including gearboxes and electrical controls
• Fabricate or modify repair parts using machine shop instruments and equipment when necessary
• Provide recommendations to improve mechanical maintenance reliability and equipment uptime
• Ensure a safe work environment by following PPE protocols and lock-out/tag-out procedures
• Operate a forklift (forklift certification required)
• Perform basic facility repairs, including plumbing, lighting, and HVAC
• Collaborate with the Maintenance Manager, engineering, and production teams to coordinate maintenance and repair activities

Qualifications:

• 5+ years of experience in an industrial, manufacturing, or production environment.
• Hands-on experience with hydraulic, pneumatic, and mechanical repairs, with strong troubleshooting skills.
• Associate's degree or equivalent technical training preferred, or a combination of education and experience.
• Ability to read and interpret schematics and technical diagrams.
• Basic computer skills, including familiarity with department programs, scanning systems, and touchscreens.
• Mathematical proficiency with whole numbers, fractions, and decimals.
• Strong reasoning skills to apply mechanical knowledge in troubleshooting and resolving breakdowns.

Description

Description

Position Details:

Position Description:

• Supervisory experience in a food manufacturing or similar production environment (including military environments!)
• Strong leadership and team-building skills with the ability to motivate and coach employees
• Excellent problem-solving, communication, and organizational abilities

Description

Project Manager

Description

What You'll Do:

• Troubleshoot, verify, and validate equipment and
  utilities in pharmaceutical/manufacturing settings.
• Execute field protocols and create validation
  documentation.
• Lead small teams and coordinate project deliverables.
• Interact directly with clients in high-stakes
  environments.
  

What You Bring:

• Strong mechanical and problem-solving skills.
• A hands-on, field-service mindset.
• Excellent communication and client-facing abilities.
• Experience with facilities, equipment, utilities, or
  regulated environments.
  

Description

Description

• Provides
  technical service support on the installations, inspection, repair, and
  preventative maintenance of the company products for customers within their
  territory.                 
                    

• Continuously
  updates technical knowledge on all products and new advances in the field
  of medical electronics through training and personal study.  Works
  with more senior reps in region to enhance product knowledge.

• Provides
  telephone support to customers, sales, and clinical education staff.
    Maintains positive, professional communication with customers,
  regional team members, and national technical support group.

• Documents
  all activities in accordance with company Service Administrative and
  Quality system policies and procedures, including and not limited to MDR
  and field corrections

• Maintains
  all service contracts in accordance with company service policies and
  procedures and actively pursues the renewal of existing contracts.
  Identifies potential service contract customers, provides contract
  quotations, and pursues the timely closing of all new contract proposals.

• Maintains
  loaner, test equipment, spare parts inventory, company vehicle, and other
  company equipment and supplies in good condition and working order.
  Maintains organized supplies and inventory.

• Provides
  technical support for Sales and Clinical Education staff.

• 3-5 yrs
  of  Biomed field service experience
  preferred or FSE experience preferred
• Rotating
  Schedule of on-call 24 hours a day, 7 days a week, including holidays, and
  available for emergency service during off hours.

Description

Benefits: Competitive benefits package that includes health,
dental, vision, vacation, and paid holidays, a 401k match and profit sharing,
employee assistance programs, tuition reimbursement, and more!

• Engage in inspection and testing activities to verify
  technical and quality assurance.
• Investigate and correct customer issues and complaints
  relating to quality.
• Maintain various quality records involving customer care
  tickets, nonconforming products, and return authorizations, etc.
• Conduct internal quality audits to minimize, eliminate, and
  prevent nonconformity products.
• Assist manufacturing personnel with the development of
  production procedures to maximize product reliability and minimize costs.
  

Description

Description

Description

Position Description:

• Performs Service tasks, identifies technical problems and
  makes analysis through remote or on-site activity in any Service categories
  (installation and commissioning, maintenance, repairs, engineering and
  consulting, advanced services, extensions, upgrades and retrofits, end of life
  services, replacements, etc.).
• Contributes to customer satisfaction by executing Service
  work according to customer order and expectation. Creates and maintains a good
  relationship with customers and understands their needs. Identifies new sales
  opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials,
  parts and equipment are available and at the appropriate quality for Service
  activities.
• Prepares all documents and reports to be signed by the
  customer representative. Reports work done in a timely manner and follows up
  when needed.
• Proactively identifies potential equipment failures and
  requests proactive corrective actions. Troubleshoots equipment failure and
  makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and
  quality improvement and communicates them further in the organization. Provides
  recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as
  environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

• Bachelor’s degree, Electrical Engineering, Electrical
  Engineering Technology or equivalent military experience or Associates Degree
  with 2 or more years’ experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more
  years’ experience.
• Advanced level ability to interact and communicate
  (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office
  products.
• Moderate ability to self-Project Manage using MS Project
  or Excel.
• Advanced ability to write test plans and reports
  detailing test results.
• Military Preferred
  

Description