Civilian Jobs for Military and Veterans

Description

Go to end  ⇓
Job Title: Service Engineering Technical Project Manager

Location: Orlando, FL
Travel Requirements: 10%-20%
________________________________________
Summary
The Service Engineering Technical Project Manager serves as the primary technical focal point for assigned units, handling both internal and external responsibilities. This role involves defining and forecasting outage scopes, tracking modification implementation, and leading investigations and root cause analyses. Collaborating with the Program Service Manager and Project Management Office, this role provides technical expertise and represents the company in customer-facing interactions.
________________________________________
Essential Duties & Responsibilities
Core Responsibilities
• Serve as the internal and external technical point of contact for assigned units.
• Act as the customer-facing technical representative for assigned units.
• Assess and manage technical risks, providing probability and impact assessments.
• Support configuration planning and management for assigned units.
• Provide technical support for sales and commercial operations.
• Define outage scopes and manage technical work scope for planned and emergent outages.
• Maintain modification applicability states in Wind Chill and associated tools.
• Provide onsite and remote technical support during outages.
• Lead root cause analysis investigations and plan on-site actions.
• Coordinate technical resources and support teams (GTSE, RMC, TOMONI).
• Review parts pedigree, manufacturing, and repair NCRs.
Investigations & Improvements
• Conduct root cause analysis for quality issues and operational failures.
• Lead cross-functional teams to resolve critical incidents using RCA techniques (8D, Fishbone, Fault Tree).
• Develop and implement process improvements based on RCA findings.
Other Responsibilities
• Become proficient in product lines (GT, ST, GEN, AUX, BOP, Controls, Tuning, and Operation).
• Maintain fleet data and experience records (Inspection Reports, Fleet Risk, ORAP).
• Review Field Service reports and document lessons learned.
• Develop and issue technical solutions (Service Products, GTBs, AGTMIs).
• Prepare presentations for user conferences and customer meetings.
________________________________________
Qualifications
Education & Experience
• Bachelor’s or Master’s degree in Mechanical Engineering preferred (equivalent experience considered).
• Minimum 8 years of experience in rotating equipment design/service or combined cycle power plant operations.
• 5+ years of experience in complex root cause analysis.
• Six Sigma certification or equivalent experience preferred.
Knowledge & Skills
• Strong commercial awareness and ability to manage cross-functional teams.
• Proficient in RCA methodologies (8D, Fishbone, Fault Tree, etc.).
• Excellent verbal and written communication skills.
• Proficient in MS Office Suite (Word, Excel, Outlook).
• Strong ability to work under pressure, meet deadlines, and deliver exemplary customer service.
________________________________________
Physical Requirements
• Ability to lift and carry up to 50 lbs.
• Frequent ability to talk, listen, and communicate clearly via telephone.
• Consistent ability to meet attendance and productivity standards.

Description

Go to end  ⇓
Position Details:
Title: Field Project Manager
Location: Austin, TX
Schedule: Typically, M-F / day shift
Compensation: $30-40/hr.
Benefits: Company offers an excellent benefits package including consumer-driven health plan (full medical/dental/vision); ADD/STD/LTD and life insurance; Flexible Spending Accounts for health care and dependent care; tuition assistance; a matching 401K; supplementary company pension plan; other fringe benefits (product/service discounts, exceptional work-life balance programs, scholarship programs for children, generous vacation / leave policies, etc.).
Travel: local, site to site coverage

Position Description:
The company is looking for a full-time, enthusiastic, results driven and forward-thinking Field Project Manager to join our amazing culture. In this role, you will be responsible for the installation, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects. Works with management and the administrative project team to ensure projects are effectively executed within contractual scope, budgeted cost, and time schedules. As a Field Project Manager, you are a part of a dynamic team that allows you to grow as the company grows.

Who You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Field Project Manager.

What you’ll do with “Our Training and Your Experience”
• The company's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping them grow the company by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Oversees overall site management of project(s) for successful and timely completion within budget and scope of work as required by the contract. Works with the Project Coordinator to prepare project installation plan and implement job procedures.
• Supervises Project Specialists, Installers and subcontractors in the field. May perform managerial responsibilities including but not limited to: mentoring, coaching and developing colleagues; planning, assigning, and directing work.
• Coordinates and supervises subcontractors including directing on-site activities and verifying quality assurance standards.
• Works closely with the Project Coordinator to assist in the overall coordination of specific projects; makes recommendations regarding potential changes in scope and identifies ways to continuously improve customer satisfaction.
• Identifies potential project risks, communicates to appropriate parties and assists in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
• Responsible for overall quality of the installation in accordance with national and local codes, and company standards.
• Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction.

What You’ll Need
• Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
• Strong supervision skills and installation experience related to building automation systems, fire alarm systems, and/or electronic security systems; may adapt procedures, processes, tools to meet the more complex requirements of the job.
• Strong field supervision skills and proven ability to troubleshoot problems and look for solutions.
• Must be a self-starter and work well without supervision.
• Advanced mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; advanced math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc).
• Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required.





• Strong verbal, written and interpersonal communication skills.
• Advanced organizational skills and the ability to handle multiple projects simultaneously.
• Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel)

Requirements:
Education: College degree, trade school or equivalent experience
Minimum Experience: 5-7 relevant
Preferred Experience: (but not required):
• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation
• College degree in Electronics
• EST Certifications
• NICET Certification

Description

Go to end  ⇓
Position Details:
Title: Fire Alarm Service Technician
Location: Austin, TX
Schedule: Typically, M-F / day shift
Compensation: $60-70k starting annualized wage DOEQ / OT as permitted. Company vehicle and tools provided. Merit bonus and promotion based on proven performance.
Benefits: Company offers an excellent benefits package including consumer-driven health plan (full medical/dental/vision); ADD/STD/LTD and life insurance; Flexible Spending Accounts for health care and dependent care; tuition assistance; a matching 401K; supplementary company pension plan; other fringe benefits (product/service discounts, exceptional work-life balance programs, scholarship programs for children, generous vacation / leave policies, etc.).
Travel: Primarily Austin, TX (80%).

Position Description:

The company is seeking a skilled and customer-focused Fire Alarm Service Technician to join their growing team in the Austin area. In this role, you’ll handle the service, repair, and troubleshooting of fire alarm and life safety systems for a global leader in integrated building solutions.

Overview:
Company is seeking a skilled and customer-focused Fire Alarm Service Technician to join their growing team in the Austin area. In this role, you’ll handle the service, repair, and troubleshooting of fire alarm and life safety systems for a global leader in integrated building solutions.

Key Responsibilities:
• Install, program, repair, and maintain fire alarm and life safety systems
• Troubleshoot system issues and provide technical support to customers
• Read and interpret schematics and manuals
• Ensure all work complies with safety standards and regulations
• Work closely with supervisors and project teams to deliver high-quality service
• Minimal overnight travel; mostly local work
Must-Have Qualifications:
• 3–5 years of hands-on field experience in fire alarm systems
• Strong troubleshooting, electrical, and mechanical skills
• Working knowledge of NFPA codes
• Valid driver’s license and clean driving record
Preferred (but not required):
• NICET or manufacturer certifications (Honeywell, Notifier, Simplex, etc.)

Description

Go to end  ⇓
Position Details:
Title: Operations Supervisor
Location: Austin, TX
Schedule: Typically, M-F / day shift
Compensation: $110k-$125k/yr. Plus, Performance bonuses.
Benefits: Company offers an excellent benefits package including consumer-driven health plan (full medical/dental/vision); ADD/STD/LTD and life insurance; Flexible Spending Accounts for health care and dependent care; tuition assistance; a matching 401K; supplementary company pension plan; other fringe benefits (product/service discounts, exceptional work-life balance programs, scholarship programs for children, generous vacation / leave policies, etc.).
Travel: Office-based, Monday–Friday

Position Description:
The company is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as the company grows

Who You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Supervisor.

What you’ll do with “Our Training and Your Experience”
• Company's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow the company by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Responsible for maximizing customer satisfaction by effectively executing all assigned projects.
• Responsible for the effective management of resources, costs and customer satisfaction for effective project completion and delivery.
• Assists the Operations Manager and oversees Project Managers and/or Coordinators in all aspects of the project.

What You’ll Need
• Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
• Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop, and mentor others within the Operations Department.
• Strong financial analytical skills, including cost control.
• Excellent Microsoft Outlook, Project, Excel, Word, and PowerPoint skills.
• Strong team leadership, team building, and facilitation skills.


Requirements:
Education: College degree, trade school or equivalent experience
Minimum Experience: 3-5 years relevant
Preferred Experience: (but not required):
• Engineering, Field, or project management
• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare
• Previous project supervisory

Description

Go to end  ⇓
Position Details:
Title: Fire Alarm Installation Technician
Location: Austin, TX
Schedule: Typically, M-F / day shift
Compensation: $60k-$70k starting annualized wage DOEQ / OT as permitted. Company vehicle and tools provided. Merit bonus and promotion based on proven performance.
Benefits: Company offers an excellent benefits package including consumer-driven health plan (full medical/dental/vision); ADD/STD/LTD and life insurance; Flexible Spending Accounts for health care and dependent care; tuition assistance; a matching 401K; supplementary company pension plan; other fringe benefits (product/service discounts, exceptional work-life balance programs, scholarship programs for children, generous vacation / leave policies, etc.).
Travel: Primarily Austin, TX (80%).

Position Description:
The company is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Alarm Technician to join our amazing culture. In this role, you will install, program, perform system start-up/check-out, testing/commissioning, customer training and all associated documentation on assigned projects including small or less complex projects. As a Fire Alarm Technician, you are a part of a dynamic team that allows you to grow as the company grows.

What you’ll do with “Our Training and Your Experience”
• Installs, programs, test, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues.
• Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures
unassisted, may require assistance with more complex specifications.
• Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
• Basic understanding of building, mechanical, sprinkler and fire codes.
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes routine programs for systems.
• Acts as “our customer’s best service provider” at all times thereby ensuring Company Technologies is the y
customer’s first choice for service.
• Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
• Executes many of the technical aspects of multiple projects with varying timelines and budgets including,
programming, graphics development, start-up, certification testing, customer training, close -out documentation, and on-going technical support etc..
• Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
• Works with Fire Alarm Designer to ensure fire alarm system meets all relevant codes and standards.
• Achieve NICET Level II certification in Fire Alarm Systems.
• Acquire low voltage electrical license.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.

Requirements:
• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Ability to convey complex subject matter to a non-technical audience.
• Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
• To be a self-starter and work well with direct supervision.
• Experience terminating, programming, and commissioning small or less complex fire alarm systems.
• Basic understanding of electronics, including Ohm’s Law.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• To be driven to achieve necessary certifications/licensing related to products, industry, and city/state.
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Description

Go to end  ⇓
Position Details:
• Title: Service Engineer (Mechanical)
• Location: Pacific Northwest territory (Flexibility to live anywhere in the Seattle area)
• Shift: Mon – Fri 8:00am-4:30pm
• Travel: Heavy travel role. This role is responsible for the PNW. Travel will be roughly 80% overnight (all travel expenses are covered by the company)
• Compensation: $28-$33/hour + OT + Per Diem
• Benefits: Medical, Dental, Vision insurance, 401(k) with match, PTO, paid holidays, and much more!
Position Description:
Under limited supervision, independently carry out maintenance, repairs, and some diagnosis on marine propulsion equipment with limited technical support with the aim of minimizing equipment downtime to ensure customer satisfaction. Hold responsibility for ensuring that specific maintenance programs are professionally administered on a day-to-day basis through on-site liaison with the customer and maintaining technical service records upon completion.

• Clean, inspect, and evaluate the parts need for repair / replacement, carrying out repair work on well- defined problems, with some assistance from technical support.
• Verify dimensions and clearances to ensure conforming to specification.
• Conduct tests and inspections to QA/QC standards.
• Read blueprints, schematics, diagrams and technical order to determine methods and sequences of assembly.
• Inspect, analyze, and record calibration results and produce Service and Technical Reports. y
• Ensure that all work is done in accordance with applicable legal and Company procedures
• Create an appropriate customer contact log and issues monitor which will form the basis of an ongoing customer / contract management plan.
• Advise customers on other products and pursue upgrade opportunities on vessels of work.
• Provide receipts and details of costs to enable accurate customers invoicing.
• Knowledge share and support the on-the-job development of Service Technicians where appropriate.

Requirements:
• Active duty military experience with mechanical propulsion equipment (Navy Nuke MMs, Navy GSMs, conventional MMs, etc.)
• Good understanding and knowledge of a range of products, systems, their functionality and applications, gained through experience working in a technician role
• Strong verbal communication and written reporting skills in English.
• Basic IT skills and some commercial awareness.

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Location: Tulsa, OK or Wichita, KS
Shift: Day shift
Compensation: $70k-85K + company vehicle + company credit card + commission
Benefits: Medical, Dental, PTO, Flexible Spending Accounts Health Savings Accounts 401(k) plan with employer contribution
Paid vacation, holiday, personal and sick time Group life / accidental death insurance Short and long-term disability plans
Mental Health Assistance Program, Tuition Reimbursement Program, In-house Training and Development Programs
Employee referral award program, Matching gift program, Wellness benefits program
Travel: Travel within 4-hour radius | 1-2 nights/week

Position Description:
Provides professional technical service and support on the installation, inspection, repair, and preventive maintenance of Patient Monitoring and Anesthesia products in accordance with established the company NA Service policies and procedures. Prioritizes and schedules all customer onsite visits to maximize efficiency and assure customer expectations are satisfied. Perform software upgrades on some products. Maintains positive professional communications with customers, regional team members, and the technical support group.

• Provides technical service support on the installations, inspection, repair, and preventative maintenance of company products for customers within their territory.
• Continuously updates technical knowledge on all products and new advances in the field of medical electronics through training and personal study. Works with more senior reps in region to enhance product knowledge.
• Provides telephone support to customers, sales, and clinical education staff. Maintains positive, professional communication with customers, regional team members, and national technical support group.
• Documents all activities in accordance with the company Service Administrative and Quality system policies and procedures, including and not limited to MDR and field corrections
• Maintains all service contracts in accordance with company service policies and procedures and actively pursues the renewal of existing contracts. Identifies potential service contract customers, provides contract quotations, and pursues the timely closing of all new contract proposals.
• Maintains loaner, test equipment, spare parts inventory, company vehicle, and other company equipment and supplies in good condition and working order. Maintains organized supplies and inventory.
• Provides technical support for Sales and Clinical Education staff.

Requirements:
• 3-5 yrs of Biomed field service experience preferred or FSE experience required
• Rotating Schedule of on-call 24 hours a day, 7 days a week, including holidays, and available for emergency service during off hours.

Description

Go to end  ⇓
Position Details:
Title: Field Service Technician
Location: Houston, TX
Shift: Typically, day shift and must be flexible for travel throughout the Dallas region
Compensation: $32 hourly starting annualized wage depending on experience and qualifications plus OT Benefits: Full benefit package which includes Holiday pay, 401K, Medical and Dental, generous vacation (PTO) and room for advancement. Company vehicle provided.
Travel: Must be flexible for travel within the greater Dallas Forth Worth region
Position Description:
Maintains and repairs stationary steam boilers and boiler house auxiliaries by performing the following duties. Diagnose the cause of equipment malfunction or failure. Disassembles repairs and reassembles components and units as required. Adjusts and calibrates equipment to operating specifications. Assembles and installs new units as required. Sells Assured Preventive Maintenance Programs, service & repair parts, compounds, and chemicals.

• Receives working instructions, work orders, blueprints, or drawings from supervisor.
• Reviews job requirements and verifies that the required tools, equipment, parts, material, and manuals are part of the service vehicle inventory.
• Diagnoses the cause of equipment malfunction or failure by interviewing customer, using appropriate monitoring and test equipment.
• Disassembles, repairs, and reassembles units as required.
• Uncrates and assembles new units according to specifications.
• Trains customer-operating personnel.
• Cleans or directs other workers to clean boilers and auxiliary equipment.
• Inspects and repairs boiler fittings such as safety valves, regulators, automatic control mechanisms, and
water columns, and auxiliary machines such as pumps, draft fans, stokers, and burners. y
• Replaces damaged boiler tubes and plates.
• Repairs or replaces high-pressure piping. Patches boiler insulation, Paints surface of equipment. Performs water pressure test by pumping water into system to determine location of leaks.

Requirements:
• Must have no traffic violations that prohibit the use of a motor vehicle and be eligible for automobile insurance coverage
• Six (6) years’ experience in related field or three (3) years related experience with technical school background or two (2) years company product mechanical experience.

Description

Go to end  ⇓
Position Details:
• Title: Customer Service Engineer
• Location: Kansas City, MO
• Shift: Monday – Friday, 10am – 7pm (you will train Monday through Friday, 8am – 5pm and eventually shift to a normal delayed start of 10am, this shift adjustments comes with a 7% shift differential)
• Compensation: First Year Total Comp = $97.8k – 113.6k
• Base Payrate $70,000 – 80,000
• Additional Average (7 – 10%) OT $7,350 – 12,000
• Shift Differential (7%) $4,900 – 5,600
• 5% Target Bonus $3,500 – 4,000
• Annual Value of Company Car $12,000 .
• Total $97,750 – 113,600
• Benefits: Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:
o 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
o 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
o Corporate Vehicle – Fleet Program – You receive a new car ($45 per week cost to you) all inclusive of gas, tolls, service, insurance and more. You can use for business and personal usage. It is estimated to be a $15k annual value to the employee. You can also opt out and receive a corporate van.
o “Well Being” reimbursement of $300/year for health/fitness classes and related items.
• Travel: Travel is an essential job requirement for this position. As a CSE, you will travel regularly throughout assigned region to customer accounts; your region is centered around Charlottesville and stretches approximately 2 hours in all directions. You must be available to provide service to customers during off hours as well as weekends, as necessary.

Position Description:
As the Service Technician, you will be in a field-based, customer-facing role that installs, services, maintains and modifies company’s equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Company Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer’s equipment downtime to a minimum. Specific responsibilities include:
• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

Requirements:
Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.). Experience in the Bio-Medical field is a huge plus, but not required. Candidates must be able to interpret electronic system schematics and flow-charts. A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role. Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Description

Go to end  ⇓
Company Profile: Facilities engineering services company

Position Details:
• Title: Operations Manager
• Location: Houston, TX office based with travel to customer sites during inspection rounds. Customers in is region are educational institution campuses.
• Schedule: This is a second shift role (5pm – 1 am) but you are not tied to the shift. Much like OOD, you must know what is going on during your rotation but your start and end times can vary once you can trust and empower your teams.
• Compensation: Target base salary $55K - $75K
o Bonuses/Additional Compensation: Annual performance bonus (averages 5-10%); company vehicle, Corporate AMEX, etc
• Benefits: The company offers an excellent benefits package with comprehensive medical / dental / vision plans, 401k, tuition assistance opportunities, paid time off, etc.
Position Description: This role manages a team of over 75 on-site facilities maintenance personnel stationed at campuses throughout the San Antonio area. You will guide their efforts to ensure 100% quality service coverage across all customers in your region. You will have:
o Full ownership of contract performance, team execution, and quality standards across multiple sites.
o Recruiting, hiring, training, and managing teams with high accountability and clear KPIs.
o Problem-solving in real time, anticipating issues before they happen and building long-term solutions.
o Client relationship management with weekly check-ins and scope alignment.
o Process improvement and documentation using tools like Smart Inspect and KPI tracking systems.
o Driving company values (LDRSHIP) in culture, communication, and day-to-day leadership.

Description

Go to end  ⇓
Position Details:
Title: Generator Field Service Technician
Location: Columbia, SC | Charleston, SC | Savannah, GA| Columbus, OH | Tucson, AZ | Phoenix, AZ|, remote home-based. Will go into shop once a week to re-tool for the service week.
Shift: Primarily Mon.-Fri. normal daytime hours; otherwise as needed/required for emergency service.
Compensation: $25-$42/hr. starting base rate based on skills and experience + O/T after 8 hours worked daily + bonus based on branch performance and company profitability + cumulative pay raises and incentives for progression through professional development skill grades & certifications + full relocation.
Benefits: A comprehensive summary of benefits will be provided to all selected candidates.
Travel: You will travel daily from your home and service equipment at customer sites in the field within the surrounding area, typically within 2-3 hours of your home. Occasional overnight that will be planned in your service schedule. Company service vehicle provided for all field service work and travel.

Position Description: As the heart of the company, the Technician safely performs service, routine and emergency maintenance, installation, and repair in the field with world-class customer service. In this role you will be responsible for fixing equipment and systems and making repair recommendations to customers. You will work with other service technicians and associates as needed to ensure all scheduled work is performed safely and to the customer's satisfaction.

Key responsibilities include:
• Service, repair, modify, diagnose, and rebuild standby power generators and fire pump drivers.
• Failure analysis, service, and repairs for customers.
• Service power generation equipment and systems.
• Check/ repair all supporting systems such as fuel, cooling, and electrical.
• Operation of load banks and recording of instrumentation.
• Keep current on product changes, specifications, and updates.
• Operate, drive, and maintain company service trucks and parts inventory for service work.

Requirements: Excellent, safe troubleshooting skills and experience on industrial systems & equipment.
• Must have hands-on experience servicing and fixing 200kW and above generators with ability to step directly into this role with no training required on these generator systems.
• Strong working knowledge of electrical systems, circuitry, transfer switches, and diesel engines.
• Computer and software skills including microsoft office suite.
• Tools for service work as a maintenance professional. Company offers a Tool Insurance program.

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer (Medium Voltage) Locations: Phoenix, AZ / Dallas-Fort Worth, TX Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $35/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.

Position Description:
The Field Service Engineer — Medium Voltage is responsible for performing warranty repairs, technical support, and testing the internals of company Medium Voltage products. Duties include MVT core testing, troubleshooting, repairing, analyzing data, operations, and maintenance activity for MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Tests, troubleshoots, repairs, and analyzes company's MV systems in the field, via email, telephone, and site visits
• Develops a detailed knowledge of company's Medium Voltage products, associated company and/or third party accessories sold by the company
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with medium/high voltage DC electricity, three-phase power, and the related software and firmware of company products
• Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditures
• Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally responsible for keeping customers informed of the RCA status.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case by case basis.
• Other duties as may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• At least 3 years of experience with Medium Voltage equipment is required.
• Prior experience with cold weld patch repairs and field transformer repairs is required.
• Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred.


Other Specialized Skills:
• Ability to work non-standard business hours occasionally to support customer service contracts
• Knowledge of solar and/or alternative energy markets is preferred
• Knowledge of National Electric Code is preferred
• Knowledge of solar and/or alternative energy markets is preferred
• Advanced knowledge of power plant measurement devices and techniques is strongly preferred
• Ability to analyze and solve problems effectively
• Proficiency with Microsoft Office Suite (Word, PowerPoint and Excel) is required
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.
• Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer (Medium Voltage) Locations: Phoenix, AZ / Dallas-Fort Worth, TX Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $35/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.

Position Description:
The Field Service Engineer — Medium Voltage is responsible for performing warranty repairs, technical support, and testing the internals of company Medium Voltage products. Duties include MVT core testing, troubleshooting, repairing, analyzing data, operations, and maintenance activity for MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Tests, troubleshoots, repairs, and analyzes company's MV systems in the field, via email, telephone, and site visits
• Develops a detailed knowledge of company's Medium Voltage products, associated company and/or third party accessories sold by the company
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with medium/high voltage DC electricity, three-phase power, and the related software and firmware of company products
• Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditures
• Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally responsible for keeping customers informed of the RCA status.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case by case basis.
• Other duties as may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• At least 3 years of experience with Medium Voltage equipment is required.
• Prior experience with cold weld patch repairs and field transformer repairs is required.
• Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred.


Other Specialized Skills:
• Ability to work non-standard business hours occasionally to support customer service contracts
• Knowledge of solar and/or alternative energy markets is preferred
• Knowledge of National Electric Code is preferred
• Knowledge of solar and/or alternative energy markets is preferred
• Advanced knowledge of power plant measurement devices and techniques is strongly preferred
• Ability to analyze and solve problems effectively
• Proficiency with Microsoft Office Suite (Word, PowerPoint and Excel) is required
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.
• Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Description

Go to end  ⇓
Position Description: Quality Control/ Assistant Project Manager

Position Details:
Salary: This depends greatly on experience and education, it will be a competitive offer. The range will be $90k to $130k. This is an exempt role with 10-20% bonus and amazing benefits to include vehicle stipend, profit sharing paid into 401k and great health benefits.
Location: Remote – Southeast is ideal, close to Atlanta or Savanah is ideal for current project workload.
Travel Requirements: Travel can be up to 70%- but this will vary depending on where you are living relative to the current projects and what phase of the project you are working on.

The Quality Control/ Assistant Project Manager contributes and supports the planning and execution of Projects. The APM supports Project Managers in the planning, management, project completion and financial outcome of assigned Projects. The APM should be able to manage day-to-day Project activities, identify and ensure prompt resolution of issues, and work together with the Project Team to ensure the Work is proceeding on schedule, within budget and according to contract requirements and specifications. This position requires 70% travel (3-days / week).

The Quality Assurance/Quality Control (QA/QC) Commissioning Manager is responsible for monitoring and auditing a project’s quality management requirements, as well as the Quality Management Plan’s development and execution on large EPC (Engineer, Procure, Construct delivery method) projects in the commercial construction industry. This position will work closely with Project Managers and Superintendents for the monitoring and oversight of a project’s quality objectives/activities. The QA/QC Project Manager will serve as the quality lead for our Advanced Tech division.

Duties and Responsibilities
• Manage day-to-day Project activities under supervision of the Project Manager
• Perform tasks such as preparing invoices, estimates, scheduling meetings, etc.
• Keep track of and report on project progress
• Assists in the preparation of daily, weekly and monthly reports detailing the status of the Project
• Assist in the development of cost estimates of assigned Projects
• Solicit and obtain bids from subcontractors and material suppliers
• Support efforts to expedite prompt processing of invoices and prompt payment through to subcontractor for amounts due
• Assist in the preparation of change proposals, negotiate, execute and/or issue change orders to subcontractors and prepare revisions to the master cost breakdown as a result of change orders and management revisions
• Communicate with Superintendent and Project Manager about delays and other issues that must be communicated to Owner
• Maintain good relationships with the Owner, Architect, Engineers, Subcontractors and Suppliers involved with the project
• Assist with preparing the job start-up and close-out checklists
• Other duties as assigned

Qualifications
• Military technical rating to include Nuclear, Conventional Electrical, Aviation, Firecontrol Tech, and other heavy MEP backgrounds.
• Strong written and verbal communication skills
• Ability to build and maintain strong working relationships
• Self-starter with a high degree of personal responsibility and integrity
• Detail oriented

Description

Go to end  ⇓
Position Details:

Title: Driver / Field Service Associate
Location: Tampa, FL
Shift: Tuesday-Saturday / 2pm-10:30pm ... plus overnight and weekend on-call rotation with the San Bernardino Service Team.
Compensation: $21-23/hr... plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our San Bernardino service center but will involve local driving to and from Inland Empire-area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to company quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two(2) years’ experience within service or operations field
• Two(2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment

Description

Go to end  ⇓
Position Details:
Title: Environmental Engineer
Location: Bessemer City, NC
Shift: 1st Shift Mon - Fri
Compensation: $120K - $140K
Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with company match, profit sharing, paid time off, holidays, and more

Position Description: The company is seeking a self-directed and knowledgeable Environmental Engineer to lead the development, implementation, and continuous improvement of environmental compliance programs across site operations. In this role, you will ensure adherence to federal, state (particularly NC DEQ), and local environmental regulations while supporting corporate environmental and sustainability goals. You will serve as the site’s subject matter expert on environmental compliance, risk mitigation, permitting, waste management, and ISO 14001 audits.
This role requires strong cross-functional collaboration, project management, and analytical skills, as well as hands-on experience with environmental assessments, reporting, and training.


Key Responsibilities:
• Lead environmental compliance audits and partner with departments to improve environmental performance
• Develop and manage environmental training to ensure awareness of applicable regulations and procedures
• Prepare and submit timely and accurate environmental reports (semi-annual/annual)
• Manage projects related to air permitting, wastewater, stormwater, solid and hazardous waste, and sustainability initiatives
• Oversee stormwater discharge, adjust flow as needed to meet compliance
• Administer site waste programs (RCRA, Title V), complete manifests, and manage storage areas
• Respond to accidental on-site chemical releases to minimize environmental impact
• Maintain and update the Environmental Compliance Calendar
• Compile site sustainability metrics and communicate with global sustainability teams
• Support ISO 14001 certification activities and participate in internal/external audits
• Lead environmental aspects of assessments, site investigations, feasibility studies, and corrective action plans

Education & Qualifications:
• B.S. in Environmental Engineering (civil or chemical engineering also acceptable)
• Minimum of 5 years of relevant environmental compliance experience
• Wastewater Operator Physical/Chemical Level 1 or 2 certification preferred

Knowledge, Skills & competencies:
• Strong working knowledge of environmental laws and regulations, including NC DEQ, Title V, RCRA, EPCRA, and HAZWOPER
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook, and environmental reporting tools
• Skilled in interpreting regulatory guidance and implementing compliant solutions
• Ability to manage confidential data and maintain accurate documentation
• Strong communication, leadership, and cross-functional collaboration skills
• Highly organized with strong project management capabilities
• Comfortable in a field and office hybrid environment

Description

Go to end  ⇓
Position Details:
Title: Quality Engineer
Location: Bessemer City, NC
Shift: 1st Shift Mon - Fri
Compensation: $100K - $110K
Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with company match, profit sharing, paid time off, holidays, and more

Position Description: As a Quality Engineer, you will play a key role in ensuring process and product conformity to the IATF 16949:2016 automotive quality standard within the Lithium Hydroxide production unit. You will collaborate cross-functionally with Manufacturing, R&D, Commercial, and Quality teams to align with defined site quality objectives and lead continuous improvement initiatives.
This role will require deep engagement with statistical process controls, customer complaint investigations, audit functions, and corrective/preventive action execution. You will also contribute to maintaining compliance with IATF 16949:2016, ISO 9001:2015, FDA, and ICH standards.


Key Responsibilities:
• Drive quality initiatives using statistical tools to improve process effectiveness and ensure compliance
• Lead root cause analysis and CAPA activities for quality issues and customer complaints
• Conduct internal audits and maintain accurate documentation of quality records
• Participate in supplier qualification and ongoing development
• Apply statistical methods including control charting, capability analysis, hypothesis testing, and confidence interval evaluation
• Support compliance across production units and ensure controls align with regulatory and customer expectations
• Facilitate formal and informal training to support quality awareness and process improvements
• Promote and enforce plant safety standards and regulations
• Perform other duties as assigned

Education & Qualifications:
• B.S. in Chemical Engineering (required)
• 1–3 years of experience in a manufacturing environment (chemical preferred)
• Experience with IATF 16949:2016 or earlier automotive standards is a plus
• Familiarity with ISO 9001:2015 and statistical software (e.g., Minitab)

Knowledge, Skills & competencies:
• Technical and Functional Quality Engineering Skills
• Six Sigma and Statistical Process Control (SPC)
• Problem Solving and Root Cause Analysis
• Customer Focus and Interpersonal Communication
• Planning and Project Management
• Strategic Agility and Risk Management
• OSHA safety practices and regulatory compliance
• Self-motivated, data-driven, and results-oriented

Description

Go to end  ⇓
Position Description: MEP Project Manager

Position Details:
Salary: $170k to $190k with 10-20% bonus and amazing benefits to include vehicle stipend, profit sharing paid into 401k and great health benefits.
Location: Remote – Southeast is ideal, close to Atlanta or Savanah is ideal for current project workload.
Travel Requirements: Travel can be up to 70%- but this will vary depending on where you are living relative to the current projects and what phase of the project your are working on.

Duties and Responsibilities Summary/Objective
The MEP Project Manager is responsible for managing field inspections, problem solving, and coordinating all necessary Mechanical, Electrical, Plumbing and Fire Protection project resources and documentation throughout the entire project lifecycle. This includes the selection and management of MEP subcontractors, and the review, management, and administration of mechanical bid tabs/Exhibit Bs, MEP submittals, monthly MEP requisitions and change orders, and MEP contractor schedule/performance.
• Responsible for review of mechanical bid tabs as well as applicable contract Exhibits.
• Responsible for interviewing and selecting sub-contractors for each project.
• Responsible for day-to-day management of MEP sub-contractors.
• Responsible for reviewing and approval of MEP change orders.
• Responsible for site walks to ensure work is progressing according to schedule, including schedule updates.
• Responsible for direct communication with BIM/VDC personnel and Superintendent to ensure coordination is on track with schedule.
• Responsible for obtaining all documentation from inspections and testing (varies on size of job).
• Responsible for overseeing the MEP & FP contractor as well as the Commissioning agent.
• Responsible for coordinating and working with any Owner third party MEP contractors or testing agencies.
• Responsible for obtaining all mechanical close out documentation; as-builts, attic stock and O&Ms.
• Coordinate multi trade portions of the project; example - curtain wall with security, electrical and hardware.
• Develop and monitor equipment delivery logs, organize submittal process for long lead items first.
• Attend weekly owner meetings, subcontractor meetings, coordination meeting and field meetings.
• Obtain approval/sign off from any and all AHJs.
• Work with retail and/or tenant fit out where applicable.
• Develop work lists, and complete MEP punch list.
• Work with all public utility companies to ensure project requirements are met. Including temporary electrical, steam, and natural gas.
• Coordinate and direct as needed all parties to successfully complete life safety inspections.
• Coordinate between trades and documents; electrical requirements for mechanical are correct. Light power match electrical drawings etc.
• Additional responsibilities as assigned.
Qualifications/Requirements
• Must have documented Mission Critical - Data Center ground up GC or Specialty Contractor experience.
• Minimum 10+ years experience with Mechanical, Electrical, Plumbing and Fire Protection Systems, preferred.
• Minimum of 5+ years of project management experience, preferred.
• Ability to read and comprehend drawings and specifications.
• Complete understanding of BIM/VDC coordination including various hit detection programs.
• Knowledge of Local, City, and State building codes for the location of the project.
• Knowledge of ASHRAE, NEC, NFPA, and LEED requirements.
• Extensive knowledge of testing and balancing and commissioning practices.

• Manages Non-Conformance Control; verifies that non-conformances are identifies, documented, tracked,
and resolved by the PM and the Site CM in an acceptable manner.

Site Quality Manager
The site quality manager is responsible for overseeing and maintaining quality control on a construction
project, ensuring all work adheres to established standards, specifications, and regulatory requirements by
conducting regular inspections, identifying potential issues, implementing corrective actions, and
documenting compliance throughout the construction process, collaborating closely with project managers,
contractors, and subcontractors to achieve high-quality deliverables.
Duties and Responsibilities:
• Perform thorough inspections of work in progress, materials, and workmanship, identifying any
deviations from quality standards and documenting findings.
• Evaluate and approve contractor-submitted quality plans, inspection and test plans, and other relevant
documents to ensure compliance with project requirements.
• Provide Quality talking points for Preconstruction agendas.
• Address quality issues promptly, including identifying root causes, proposing corrective actions, and
ensuring timely resolution of non-compliant situations.
• Track key performance indicators (KPIs) related to quality, analyze data, and report on trends to identify
areas for improvement.
• Educate construction personnel on quality standards, procedures, and best practices through training
sessions and on-site coaching.
• Collaborate with project team, engineers, subcontractors, clients, and regulatory agencies to ensure all
parties are aligned on quality expectations and address concerns effectively.
• Maintain detailed records of inspections, test results, non-conformances, and corrective actions through
comprehensive reports for project management and client review.
• Keep abreast of evolving construction quality standards, regulations, and industry best practices to
incorporate into project procedures.
Qualifications/Requirements:
• Strong understanding of construction practices, materials, and quality control methods
• Proficiency in reading and interpreting construction plans, specifications, and contract documents
• Experience with quality management systems and auditing procedures
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams
• Analytical skills to identify root causes of quality issues and develop solutions
• Ability to work independently and make informed decisions on quality matter

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Location: Oklahoma City, OK
Shift: Monday – Friday, local travel with occasional overnights
Compensation: $35 - $45/Hr.
Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with match and profit sharing, paid time off, tuition assistance, and more. Includes company vehicle, phone, and overtime pay.

Position Description: As a Field Service Engineer I, you will provide technical support and hands-on service for company’s analytical instrumentation at customer sites. This includes installation, maintenance, repair, and performance verification of equipment such as HPLC, GC, LCMS, AA, and related instruments. You will serve as the primary field resource, delivering expert-level service while ensuring strong customer satisfaction and uptime.

Key Responsibilities:
• Perform routine and emergency repairs on assigned instrumentation.
• Conduct scheduled maintenance and calibration services.
• Troubleshoot and resolve complex technical issues in the field.
• Provide technical support to customers and internal teams via phone and onsite visits.
• Maintain detailed service logs and documentation for compliance and reporting.
• Manage customer relationships and provide training on equipment usage as needed.
• Travel within the assigned region with overnight stays when required.

Education & Qualifications:
• Associate’s degree in electrical engineering or related technical field (bachelor’s preferred).
• Minimum 4 years of experience servicing analytical instrumentation (HPLC, GC, LCMS, etc.).
• Strong understanding of instrumentation and control systems.
• Excellent communication, organizational, and customer service skills.
• Valid driver’s license and willingness to travel.

Additional Compensation & Benefits:
• Semi-annual incentive bonus (up to 10% of base salary).
• Discretionary year-end bonus.
• Company car with fuel card and cell phone (personal use permitted; $55/pay period deduction).
• 10 paid vacation days, 8 personal days, 8 holidays, and 3 floating holidays in year one.
• Company-paid life insurance, disability coverage, and access to flexible spending and HSA accounts.
• Tuition reimbursement, including spouse and child scholarship benefits.

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Location: San Angelo, TX
Shift: Monday – Friday, local travel with occasional overnights
Compensation: $35 - $45/Hr.
Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with match and profit sharing, paid time off, tuition assistance, and more. Includes company vehicle, phone, and overtime pay.

Position Description: As a Field Service Engineer I, you will provide technical support and hands-on service for company’s analytical instrumentation at customer sites. This includes installation, maintenance, repair, and performance verification of equipment such as HPLC, GC, LCMS, AA, and related instruments. You will serve as the primary field resource, delivering expert-level service while ensuring strong customer satisfaction and uptime.

Key Responsibilities:
• Perform routine and emergency repairs on assigned instrumentation.
• Conduct scheduled maintenance and calibration services.
• Troubleshoot and resolve complex technical issues in the field.
• Provide technical support to customers and internal teams via phone and onsite visits.
• Maintain detailed service logs and documentation for compliance and reporting.
• Manage customer relationships and provide training on equipment usage as needed.
• Travel within the assigned region with overnight stays when required.

Education & Qualifications:
• Associate’s degree in electrical engineering or related technical field (bachelor’s preferred).
• Minimum 4 years of experience servicing analytical instrumentation (HPLC, GC, LCMS, etc.).
• Strong understanding of instrumentation and control systems.
• Excellent communication, organizational, and customer service skills.
• Valid driver’s license and willingness to travel.

Additional Compensation & Benefits:
• Semi-annual incentive bonus (up to 10% of base salary).
• Discretionary year-end bonus.
• Company car with fuel card and cell phone (personal use permitted; $55/pay period deduction).
• 10 paid vacation days, 8 personal days, 8 holidays, and 3 floating holidays in year one.
• Company-paid life insurance, disability coverage, and access to flexible spending and HSA accounts.
• Tuition reimbursement, including spouse and child scholarship benefits.

Description

Go to end  ⇓
Position Details:
Title: Field Service Engineer
Location: Billings, Montana
Shift: Monday – Friday, local travel with occasional overnights
Compensation: $35 - $45/Hr.
Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with match and profit sharing, paid time off, tuition assistance, and more. Includes company vehicle, phone, and overtime pay.

Position Description: As a Field Service Engineer I, you will provide technical support and hands-on service for company’s analytical instrumentation at customer sites. This includes installation, maintenance, repair, and performance verification of equipment such as HPLC, GC, LCMS, AA, and related instruments. You will serve as the primary field resource, delivering expert-level service while ensuring strong customer satisfaction and uptime.

Key Responsibilities:
• Perform routine and emergency repairs on assigned instrumentation.
• Conduct scheduled maintenance and calibration services.
• Troubleshoot and resolve complex technical issues in the field.
• Provide technical support to customers and internal teams via phone and onsite visits.
• Maintain detailed service logs and documentation for compliance and reporting.
• Manage customer relationships and provide training on equipment usage as needed.
• Travel within the assigned region with overnight stays when required.

Education & Qualifications:
• Associate’s degree in electrical engineering or related technical field (bachelor’s preferred).
• Minimum 4 years of experience servicing analytical instrumentation (HPLC, GC, LCMS, etc.).
• Strong understanding of instrumentation and control systems.
• Excellent communication, organizational, and customer service skills.
• Valid driver’s license and willingness to travel.

Additional Compensation & Benefits:
• Semi-annual incentive bonus (up to 10% of base salary).
• Discretionary year-end bonus.
• Company car with fuel card and cell phone (personal use permitted; $55/pay period deduction).
• 10 paid vacation days, 8 personal days, 8 holidays, and 3 floating holidays in year one.
• Company-paid life insurance, disability coverage, and access to flexible spending and HSA accounts.
• Tuition reimbursement, including spouse and child scholarship benefits.

Description

Go to end  ⇓
Position Details:
• Title: PLC Technician
• Location: Lakeland, FL
• Shift: 5p-530a-2/2/3 Schedule
• Travel: None
• Compensation: $36/hr - $40/hr
o Bonuses/Additional Compensation – Annual bonus based on performance
• Benefits: Full benefits package with no eligibility waiting period
• Position Detail: Position is 80% Electrical/Allen Bradley PLC and 20% Mechanical

Position Description:
• Responsible for the scheduled, unscheduled, and preventative maintenance and repair of a wide variety of beverage manufacturing and packaging equipment.
• Supporting the production and maintenance Team, making any needed changes to plc programs for line capability improvement, Projects related to updates of HMI’s, PLC’s etc.

Requirements:
• Ability to pass technical assessment addressing job-critical maintenance knowledge areas
• 3+ year’s experience with Allen Bradley PLC (e.g., industrial maintenance, computer control systems, etc.).
• Experience with
o Basic electrical systems (e.g., starters, fuses, contacts, relays).
o Electrical systems (installation, frequency drive, troubleshooting)
o Electronics (e.g., level probes, flow meters, drives/VFDs, etc.)
o Product manuals (e.g., reading and applying knowledge to make repairs).
o Schematics (e.g., electrical blueprints with switches, starters, maps

Description

Go to end  ⇓
Position Details:
Title: Field Service Manager
Location: Copell, TX
Shift: Monday – Friday, 7:00 AM – 4:00 PM
Compensation: $100K - $125K
Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, PTO, Life Insurance
Travel: 50% Regional Travel occasional overnight stays

Position Description: The Field Service Manager provides field-based leadership and oversight for service and maintenance operations across the SMS product line. This role supports reactive service calls, preventive maintenance, system upgrades, and sales support activities within the assigned geography. As the key driver of service quality and customer satisfaction, you’ll manage a team of Field Service Engineers, oversee operational performance, and ensure alignment with company KPIs and compliance standards.
This position reports directly to the Vice President of National Service Business and works cross-functionally with Sales, Technical Support, Project Management, and customers.


Key Responsibilities:
• Lead and manage daily field service operations including installation, repair, and preventive maintenance
• Supervise and mentor a regional team of Field Service Engineers
• Ensure achievement of financial goals including service billing, contract bookings, and T&E optimization
• Partner with Sales and Project Management to support customer success and new installations
• Maintain high service quality through KPIs: response time, system uptime, PM completion, and customer satisfaction
• Recruit and onboard field engineers to support organizational growth
• Ensure accurate and timely completion of administrative tasks (service tickets, expenses, inventory, compliance)
• Provide escalation support and collaborate with support teams on technical issues
• Travel is needed to develop strong relationships with customers and team members

Education & Experience Requirements:
• Bachelor’s degree OR 5+ years of equivalent field leadership experience (master’s preferred)
• 10+ years in Radiographic Medical Imaging or equivalent technical service field
• 5+ years in progressively senior leadership roles in complex service organizations
• 3+ years of consultative or strategic service sales experience preferred
• Must have prior experience in technical service environments with customer-facing responsibilities
• Proficiency in interpreting schematics, electrical diagrams, and mechanical instructions
• Strong computer skills including Microsoft Office, Excel, Word, and relevant diagnostic tools
Skills & Competencies:
• Proven leadership and team-building skills
• Strong written and verbal communication skills
• Ability to manage remote teams and multiple field projects simultaneously
• Detail-oriented with solid reasoning and problem-solving abilities
• Capable of managing workload schedules and achieving service performance metrics
• Comfortable working with minimal supervision in both office and customer environments

Description

Go to end  ⇓
Position Details:
Title: National Service Director
Location: Long Beach, CA
Shift: Monday – Friday, 7:00 AM – 4:00 PM
Compensation: $125K - $150K plus Bonus
Benefits: Full benefits including medical, dental, vision, 401(k) match, life insurance, tuition reimbursement, paid vacation, sick time, and more
Travel: 50% (U.S. with occasional travel to Japan HQ)

Position Description: The National Service Director (NSD) will lead the National Service Team across North America (U.S., Canada, and the Caribbean), managing the delivery and performance of diagnostic imaging products and services provided by Corporation (Japan) and other primary suppliers. This role ensures high-quality service operations through leadership of Service Managers, customer relationship development, cost management, and strategic service planning.
The NSD works closely with the VP of National Service and collaborates across Operations, Sales, Executive Leadership, dealer partners, and healthcare customers. Success in this role requires excellent leadership, communication, and a proactive service mindset to drive customer satisfaction and profitable growth.


Key Responsibilities:
• Oversee daily operations of national service activities and teams
• Develop and execute strategic service delivery plans and goals
• Lead and mentor Service Managers to enhance regional service performance
• Monitor service quality metrics and customer satisfaction standards
• Manage escalated customer complaints and ensure prompt resolution
• Lead regular performance reporting and audits across service functions
• Manage service contracts, costs, and vendor relationships
• Drive improvement in service procedures, systems, and tools
• Participate in pricing strategy and profitability forecasting
• Support cross-functional communication and alignment with Sales, Ops, and customers
• Represent the service organization at trade shows and industry events
• Travel extensively to maintain strong customer and team relationships
• Maintain technical and regulatory compliance knowledge (FDA, state/local)
• Promote a culture of safety, efficiency, and continuous improvement

Qualifications:
• Proven experience as a Service Director or Senior Service Manager in healthcare, medical imaging, or related industry
• Deep knowledge of service management practices and compliance regulations
• Exceptional leadership, communication, and conflict resolution skills
• Strategic thinker with strong problem-solving and operational planning abilities
• Ability to analyze service performance and execute improvements
• Familiarity with product positioning, customer proposals, and competitive landscape
• Effective public speaking and presentation abilities
• Regulatory knowledge of medical devices (FDA, radiation safety, state/local requirements

Education & Experience Requirements:
• Bachelor’s degree in business, Electronics, Engineering, Technology, or related field
• 10–15 years of experience in related service leadership roles
• Minimum of 5 years in a senior or director-level management capacity