Job Ref: # 9235160
Date Posted: 6/26/2026
Location: Bay Area, California
Salary (USD): $27 - $33
Description
The Field Service Engineer I installs, troubleshoots, repairs, calibrates, and performs preventative maintenance on advanced medical equipment used in hospitals, laboratories, and healthcare facilities throughout the assigned territory.
This role is ideal for mechanically and electrically inclined technicians who enjoy working independently, solving technical problems, traveling, and providing excellent customer service. Comprehensive factory training is provided, making this an excellent opportunity for military veterans and technicians transitioning into the medical device industry.
Key Responsibilities
- Install, troubleshoot, repair, and maintain medical equipment at customer locations
- Perform preventative maintenance, equipment upgrades, recalls, and Field Modification Instructions (FMIs)
- Calibrate, test, and verify equipment performance to manufacturer specifications
- Install software updates, firmware revisions, and warranty repairs
- Document repairs, parts usage, and service activity using ServiceMax
- Travel throughout the assigned territory to complete scheduled service calls
- Build and maintain strong customer relationships with healthcare personnel
- Utilize diagnostic equipment, hand tools, and manufacturer service procedures
- Coordinate with dispatch and technical support teams to complete work orders efficiently
- Maintain company quality, safety, and documentation standards
Must-Have Skills, Experience & Education
- High School Diploma or GED required
- Associate degree, military technical training, or trade school certification preferred
- One of the following:
- 2–4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience
- Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted)
- Strong mechanical and electrical troubleshooting aptitude
- Ability to read and interpret technical manuals and service procedures
- Excellent customer service and communication skills
- Strong organizational skills and ability to work independently
- Valid driver's license
- Proof of automobile liability insurance
- Willingness to travel extensively throughout the assigned territory
Nice-to-Have Skills, Experience & Education
- Biomedical equipment or medical device experience
- Military technical experience (electronics, avionics, biomedical, communications, nuclear, maintenance, etc.)
- Preventative maintenance and calibration experience
- Experience troubleshooting electrical, mechanical, electromechanical, or electronic systems
- Experience using ServiceMax or CMMS software
- Customer-facing field service experience
- Strong problem-solving skills
- Desire to build a long-term career in healthcare technology
Job Posting
