Field Service Engineer

Description

Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Job Posting

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