Job Ref: # 5722843
Date Posted: 9/2/2026
Location: White Plains, NY
Salary (USD): $85,000 - $85,000
Description
The Line Service Manager is responsible for leading the Line Service Department and ensuring safe, efficient, and customer-focused aircraft ground-service operations. This position manages line service supervisors and team members, oversees fuel management, aircraft movement and storage, facility startup activities, equipment readiness, training, payroll, overtime, and damage-prevention programs.
The Line Service Manager will work closely with the Customer Service Manager and FBO Manager while providing leadership to the line service team. This position requires significant FBO/line service experience, including aircraft fueling, fuel inventory management, supervisory responsibilities, aircraft movement, and ramp safety.
Must-Have Skills, Experience, and Education:
- Minimum 5 years of line service experience
- High School Diploma or equivalent
- Line service supervisory experience
- Aircraft fueling and fuel-management experience
- Experience monitoring and managing aviation fuel inventory
- Experience reconciling fuel load receipts and ordering fuel
- Experience supervising and developing line service personnel
- Experience prioritizing, assigning, and monitoring work performed by supervisors and team members
- Experience conducting or supporting employee performance evaluations
- Experience establishing employee training and development goals
- Experience managing employee schedules, payroll, and overtime
- Experience participating in the hiring and development of line service teams
- Knowledge of FBO line service operations
- Experience with aircraft movement, storage, and hangar arrangements
- Ability to anticipate aircraft arrival and departure requirements
- Strong understanding of aircraft damage-prevention practices
- Strong knowledge of ramp and line service safety procedures
- Experience ensuring team training meets DOT requirements
- Experience conducting or participating in shift pass-down meetings
- Ability to oversee facility startup activities, including facility security
- Experience performing or overseeing vehicle and equipment readiness checks
- Strong customer-service orientation
- Strong verbal communication skills, including in-person, telephone, and radio communications
- Strong computer skills, including Microsoft Office
- Basic mathematical skills
- Ability to operate a motor vehicle and maintain an acceptable driving record
- Ability to meet company vehicle-insurance requirements
- Ability to pass required background checks
- Ability to meet pre-employment and random drug-screening requirements
- Ability to work evenings, weekends, and scheduled holidays as required
- Ability to work outdoors around moving and non-moving aircraft in varying weather conditions
- Ability to lift up to 75 pounds
Nice-to-Have Skills:
- FBO management experience
- Aviation line service leadership experience
- Experience managing multiple line service supervisors
- Advanced aviation fuel-management experience
- Aircraft ramp operations experience
- Hangar-management experience
- Aircraft towing and repositioning experience
- Experience coordinating high-volume aircraft arrivals and departures
- DOT training or compliance experience
- Aviation safety training experience
- Experience working with Training/Safety personnel
- Facility security experience
- Ground Support Equipment (GSE) experience
- Vehicle and equipment inspection experience
- Payroll and overtime-management experience
- Employee recruiting and hiring experience
- Bilingual communication skills
Job Posting
