Field Service Technician

Job Details

Position ID: # EB-1777581343
Date Posted: 10/13/2021 3:57:03 PM
Location: Kent, OH
Job Type: Full Time
Salary (USD): $22 - $27

Job Description

Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for a Field Service Technician with a world leader in manufacturing gear pumps, pelletizers, pulverizing and filtration systems across the polymer, chemical, pharmaceutical and food industries.

Position Details
Location: Initial training will take 8-12 weeks in Eagle Rock, VA, or Kent, OH. Food, lodging and travel will be provided. Once training is complete you need to live close to a major airport, but you don’t have to homestead in those areas.
Salary: $22-27/hr. With overtime and travel bonuses you could have an $80k plus W-2! Overtime and travel bonus is paid at 1.8 times basic pay instead of the normal 1.5x. That’s a significant amount of comp increase to offset the challenges of high travel.
Travel: This is a traveling position, and you should be flexible to travel daily throughout the week. You will receive a company credit card, and all equipment necessary to complete assigned work. All expenses will be reimbursed or advanced when you travel.
Schedule: Primarily M-F with some work over weekends depending on customer demand, on average one weekend every couple of months.
Benefits: Vacation; Full Health Insurance; 401k - match up to 5%

Position Description:
Independently travels nationally and internationally as the primary technical representative to the customer.?
Conducts technical discussions regarding machinery repairs, upgrades, and selection to assist customers with a solution to their needs or problems.
Collaborates with engineering, manufacturing, parts, and equipment sales to develop customer-focused solutions
Represents the company and collects customer feedback to facilitate continuous improvement opportunities.

Position Requirements:
The ideal candidate for this position has a good mechanical aptitude with great customer service skills and the ability to solve problems independently. You will be dealing directly with customers daily and your ability to de-escalate a situation and get the problem solved quickly while maintaining a positive and professional attitude is CRITICAL. You will be expected to generate future business by educating the customer on how to utilize the parts and services.

Technical training in electrical systems (single-phase, 3-phase or low voltage systems)
Technical training on logic circuits, electric motors, gears / mechanical devices
Detailed and clear oral and written communication skills

Job Posting

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