Service Center Manager

Description

• Drive sales, profit, and quality for the Boston service center.
• Conduct regular sales calls with existing major accounts and cultivate
  new accounts.
• Develop and present proposals or
  service contracts for HVM’s services and repair work.
• Review and approve contracts in line
  with Limits of Authority.
• Collaborate with the Region Director,
  Regional Sales Manager, and Marketing Services to promote new business
  opportunities.
• Develop and review the Area Profit
  Plan to ensure work aligns with business objectives.
• Conduct regular management committee
  meetings for effective communication and progress reviews.
• Prepare weekly invoicing and monthly
  Status Reports with staff.
• Audit and review field jobs.
• Supervise and ensure the safety and
  technical training of Field Engineers and Technicians.
• Coordinate technical training and
  support career development for field personnel.
• Review and recommend updates to field
  technical procedures.
• Develop and review proposals and field
  engineers’ reports.
• Schedule and coordinate technicians’
  work with customers.

• Minimum of 5 years of experience in a
  similar role within the Industrial Service Industry.
• Strong communication, supervisory,
  organizational, and management skills.
• Proficient in Microsoft Word, internet
  research, and operating computer-controlled test equipment.
• Ability to communicate effectively
  with clients, peers, subordinates, and management, both verbally and in
  writing.
• Valid Driver’s License with a clean
  driving record.
• Willing to travel occasionally for
  field region coverage and company meetings.
• Physical requirements: ability to sit,
  stand, walk, use hands and fingers, talk, hear, and focus on close vision
  tasks.

Job Posting

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