Field Service Engineer (Install)

Job Details

Position ID: # EB-1213415717
Date Posted: 8/5/2022 1:57:25 PM
Location: Chandler, AZ
Job Type: Full Time
Salary (USD): $80,000 - $80,000

Job Description

Business Description: Our client is a trusted global supplier of innovative wafer fabrication equipment and services to the semiconductor industry. Their broad portfolio of market-leading deposition, etch, and clean solutions helps customers achieve success on the wafer by enabling device features that are 1,000 times smaller than a grain of sand, resulting in smaller, faster, more powerful, and more power-efficient chips—the kind that are driving the proliferation of technology into our everyday lives. To produce the tiny, complex chips used in products such as cell phones, computing devices, and entertainment gadgets, semiconductor manufacturers require highly sophisticated processes and equipment. In fact, nearly every leading-edge integrated circuit made today has been processed with our client’s equipment.

Founded in 1980 and based in the heart of Silicon Valley, our client has experience rapid growth and has an annual revenue of over $10B. Their customers include the world’s largest semiconductor manufacturers, including Intel, Samsung, Toshiba, Hynix, and TSMC. With a team of over 10,000 worldwide employees, our client’s products and services reach the major markets in the United
States, Europe, Asia Pacific, Korea, and Japan. Through collaboration, continuous innovation, and delivering on commitments, our client is transforming atomic-scale engineering and enabling its customers to shape the future of technology.

Job Title: Field Service Engineer (Install)

Location: Chandler, AZ

As a part of the Centralized Flexible Workforce team, the FSE travels to customer sites to work with customer, local, and remote teams in support of customer product installations. In this role, you will have the opportunity to be in direct support of the customer, using your blend of technical skills, project management and customer service to exceed expectations. This function is at the absolute forefront of semiconductor technology at a market leading company, so you will be expected to learn quickly, think outside of the box, develop creative solutions to problems, troubleshoot without a manual and stay committed to safety and process improvement.

Key Responsibilities Include:
? Complete installation, testing, quality check and relocation start-up service of complex electromechanical and electronic systems at customer sites.
? Conduct associated start-up, cut over and check-out activities on the newly installed system.
? Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required.
? Perform autonomously when analyzing and solving problems, covering a broad range of products, and identifying root causes at the component level.
? Help coordinate work of assigned engineers and assume accountability for customer satisfaction with service received.
? Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
? Maintain records and reports as required to properly coordinate activities with peers, supervisors(s) and customers.
? Perform field modifications and updates as released in Engineering Change Notifications.
? Maintain records and reports as required to properly coordinate activities with supervisors and customers.
? Assist Process Engineer with DOE evaluation

Salary/Benefits: Base salary + overtime + annual bonus equates to over $80,000 in your first year, before additional perks. Relocation assistance will be offered for those candidates who will be moving for this role. When traveling as a part of your duties, you will have all expenses paid, including a daily stipend. Starting on day one, you will also be offered a generous, fully vested 401(k) package with matching contribution by the company of 50% on the first 6% of eligible contributions. In addition, the
Employee Stock Purchase Program will allow you to become a Shareholder at a discounted rate. Your package also comes with arguably the best Medical, Dental, and Vision plan in the industry, complete with flexible spending options, Group Life Insurance, Accidental Death & Dismemberment, Voluntary AD&D, Supplemental Life Insurance, Short- and Long-Term Disability. You also receive 12 days PTO per year, with 12 paid holidays (or triple time + an additional PTO day to be used later if you work over a holiday). Educational assistance is also offered (up to $15,000/yr) and well at a Fitness Reimbursement, Adoption Assistance and much much more!

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