Senior Field Service Technician

Job Details

Company: Orion Talent
Job Ref: # 9753925
Date Posted: 11/6/2025
City, State: Phoenix, Arizona

Description


The Refrigeration Senior Field Service Technician plays a key role in diagnosing, repairing, and maintaining commercial refrigeration systems for supermarkets, convenience stores, and food service establishments. This position is ideal for an experienced technician who excels at troubleshooting, preventive maintenance, and ensuring operational reliability while delivering exceptional customer service.
Key Responsibilities:
• Respond promptly to service calls and perform maintenance or repairs on commercial refrigeration systems.
• Troubleshoot and repair rack systems, self-contained cases, HVAC units, and VFDs.
• Restore equipment to proper operating condition.
• Report follow-up service needs to dispatch, leads, and management.
• Participate in on-call rotation for nights, weekends, and holidays.
• Follow all safety policies, procedures, and regulations.
• Communicate effectively with customers, technicians, and service staff.
• Complete and submit all required paperwork daily.
• Maintain accurate truck stock inventory.
• Perform other duties as assigned.


Requirements:
• High school diploma or GED required.
• 5–7 years of experience in supermarket refrigeration, HVAC, or EMS system repair and maintenance.
• EPA 608 Certification (Type I & II minimum; Universal preferred).
• Valid state-issued driver’s license.


Benefits:
• Medical, Dental, and Vision Insurance (Day 1 coverage).
• Prescription Drug Coverage.
• Paid Short- and Long-Term Disability, Vacation, and Sick Leave.
• 401(k) Retirement Plan with 3.5% Company Match.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• 11 Paid Holidays Annually.
• Company truck and gas card provided; paid door-to-door travel.
• Ongoing education, training, and tuition reimbursement.


Travel:
Daytime travel; home each night.


Company Description:
A global leader in providing innovative industrial equipment, components, and service solutions across multiple sectors. The organization combines global scale with operational agility to deliver exceptional value and performance to its customers, supported by a dedicated workforce committed to continuous improvement and customer success.


Job Posting

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