Job Ref: # 8374039
Date Posted: 1/27/2026
City, State: Cleveland, Ohio
Description
Position Details
Title: Field Service Engineer
Location: Erie, PA (home-based / regional field role)
Shift: Day shift with rotating on-call responsibility (24/7 coverage required)
Compensation:
- $57,120 – $97,920 annually
- Plus overtime and travel-related pay
- Compensation level based on experience, skills, and geographic considerations
Benefits:
- Comprehensive medical, dental, and vision coverage
- 401(k) savings plan with company match
- Paid time off and holidays
- Health and wellness programs
- Training and development opportunities
Travel:
- Up to 80% travel supporting customer sites
Position Description
The Field Service Engineer supports critical power facilities by performing startup, modification, warranty, emergency service, and preventive maintenance work on automatic transfer switches (ATS) and power control systems. This is a hands-on, customer-facing role requiring strong electrical troubleshooting skills and a high commitment to safety, reliability, and customer satisfaction.
The ideal candidate is service-oriented, technically strong, and eager to continue developing expertise in critical power systems supporting data centers, healthcare, and other mission-critical facilities.
Must-Have Skills, Experience, and Education
- High School Diploma or GED
- Minimum 3+ years of experience in field service engineering
- Experience working with electrical power systems ranging from low voltage through medium voltage switchgear
- Experience supporting critical power facilities (data centers, airports, healthcare, telecom, etc.)
- Hands-on experience testing and servicing automatic transfer switches
- Ability to read and interpret electrical schematics and blueprints
- Familiarity with applicable electrical codes and industry standards
- Strong customer service and communication skills
- Ability to manage projects, make sound decisions, and complete work on time and within budget
- Self-directed, safety-focused, and committed to customer satisfaction
- Willingness to participate in 24/7 on-call rotation
- Valid driver’s license in good standing
- Authorized to work in the U.S. without current or future sponsorship
Nice-to-Have Skills, Experience, and Education
- 5+ years of field service experience in power distribution or protection systems
- Associate or Bachelor’s degree in Electrical Engineering or related field
- Strong knowledge of power distribution, DC/AC systems, and voltage circuit theory
- Advanced troubleshooting experience in critical power environments
- Excellent time management, organization, and follow-up skills
Job Posting
