Field Service Technician – Medical Equipment

This role is responsible for maintaining, repairing, installing, and upgrading electromechanical medical equipment while ensuring equipment operates safely and reliably. The ideal candidate has hands-on experience working with electrical and mechanical systems, can read technical schematics, and is comfortable working independently at customer locations.

This is an excellent opportunity for a mechanically and electrically inclined technician looking to grow their field service career while supporting equipment that directly impacts patient care.

Key Responsibilities

• Perform preventative maintenance, troubleshooting, repairs, installations, and upgrades on medical equipment at customer locations
• Diagnose mechanical and electrical issues and provide repair recommendations and cost estimates
• Read and interpret mechanical and electrical schematics to identify and resolve equipment issues
• Conduct equipment inspections, testing, and in-servicing to ensure proper operation and customer understanding
• Maintain strong customer relationships through professional communication and high-quality service
• Partner with the Sales team on customer visits, equipment demonstrations, trade shows, and identifying potential sales opportunities
• Support service contract growth through new contract opportunities and renewals of existing agreements
• Maintain accurate service records, work orders, and required reporting
• Manage spare parts inventory and ensure necessary materials are available for service calls
• Follow all company, customer, health, safety, and regulatory requirements
• Perform additional duties and support projects as assigned
  

Must-Have Skills, Experience, and Education:

• High School Diploma or GED required
• Associate's Degree in Electrical or Mechanical Engineering Technology or a related field preferred
• Previous experience repairing and maintaining electromechanical equipment
• Hands-on experience with electrical and mechanical assembly
• Ability to read and interpret electrical and mechanical schematics
• Technical training, certifications, or related education preferred
• Medical equipment or healthcare industry experience is a plus
• Previous customer service or sales experience is beneficial
• Strong troubleshooting and problem-solving skills
• Ability to work independently and manage daily service responsibilities
• Strong communication and customer relationship skills
• Valid driver's license with a clean driving record required
  

Physical Requirements & Work Environment

• Field-based position servicing hospitals and medical facilities throughout the West Bay Area
• Ability to lift up to 30 lbs.
• Ability to push and pull up to 75 lbs.
• Comfortable working in hospital and healthcare environments
• Ability to perform hands-on mechanical and electrical troubleshooting and repairs
• Frequent local travel between customer locations
• Ability to maintain a professional and customer-focused approach while working independently
  

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Wellness Programs
• Award-Winning 401(k) Retirement Plan
• 15 Days of Paid Time Off (PTO)
• 12 Paid Holidays (8 Standard / 4 Floating)
• Paid Birthday
• Overtime Opportunities
• Performance-Based Bonus
• Paid Training and Professional Development
• Ongoing opportunities for career growth and advancement