Job Ref: # 6381315
Date Posted: 10/29/2026
Location: Covington, GA
Salary (USD): $40 - $50
Description
The Data Center Technician Supervisor is responsible for overseeing the operation, monitoring, maintenance, and troubleshooting of mission-critical electrical, mechanical, and environmental systems within a data center facility. This position serves as the senior technical resource during assigned shifts, providing technical leadership, coordinating maintenance activities, and ensuring the safe and reliable operation of critical infrastructure.
Responsibilities include monitoring and maintaining uninterruptible power supplies (UPS), generators, switchgear, automatic and static transfer switches (ATS/STS), power distribution units (PDUs), remote power panels (RPPs), chillers, cooling towers, computer room air handlers and air conditioning units (CRAH/CRAC), pumps, and valves. The Data Center Technician Supervisor will lead responses to equipment alarms, abnormal operating conditions, and system events while conducting facility walkthroughs and identifying potential equipment deficiencies and single points of failure.
Additional responsibilities include leading preventive and corrective maintenance activities, reviewing and executing Methods of Procedure (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs), coordinating vendor activities, and participating in change management and risk assessments. The position also requires enforcing workplace safety procedures, supporting incident investigations and root cause analysis, maintaining operational documentation, leading shift turnovers, and mentoring junior technicians and new employees.
Must-Have Skills, Experience, and Education:
- High school diploma or equivalent
- 5+ years of experience in data center or mission-critical operations
- Hands-on mechanical, electrical, and plumbing (MEP) experience
- Strong technical knowledge of mission-critical electrical and mechanical systems
- Experience operating, monitoring, maintaining, and troubleshooting critical facility infrastructure
- Strong understanding of electrical distribution systems, mechanical equipment, and environmental controls
- Ability to read and interpret electrical one-line diagrams and original equipment manufacturer (OEM) documentation
- Ability to operate and maintain UPS systems, generators, switchgear, and electrical distribution equipment
- Working knowledge of automatic transfer switches (ATS), static transfer switches (STS), power distribution units (PDUs), and remote power panels (RPPs)
- Working knowledge of data center cooling systems, including chillers, cooling towers, CRAH/CRAC units, pumps, and valves
- Ability to monitor facility conditions, identify abnormalities, and respond to equipment alarms and operational events
- Ability to conduct detailed facility walkthroughs and verify system performance
- Ability to execute approved electrical and mechanical system switching, load transfers, and equipment isolations
- Ability to identify equipment deficiencies, operational risks, and potential single points of failure
- Experience performing or leading preventive and corrective maintenance activities
- Ability to review, validate, and execute MOPs, SOPs, and EOPs
- Understanding of change management processes and operational risk assessments
- Ability to coordinate and oversee vendor maintenance activities
- Ability to verify proper equipment restoration and system operation following maintenance
- Knowledge of lockout/tagout (LOTO), electrical safety, arc-flash protection, and personal protective equipment (PPE) requirements
- Ability to enforce established workplace safety and compliance procedures
- Ability to participate in incident investigations and root cause analysis
- Ability to maintain accurate operational logs, maintenance records, and shift documentation
- Ability to contribute to technical procedures and operational documentation
- Strong technical troubleshooting, analytical, and problem-solving skills
- Ability to serve as the senior technical resource during assigned shifts
- Ability to lead responses to critical equipment alarms and abnormal operating conditions
- Ability to lead shift turnovers and communicate equipment status, operational concerns, and maintenance activities
- Strong written and verbal communication skills
- Ability to provide technical guidance and mentorship to junior technicians and new employees
- Ability to support technical qualification programs and employee skill assessments
- Strong technical judgment, leadership presence, and accountability
- Strong commitment to safety, risk management, and continuous improvement
- Ability to work independently and collaborate effectively with technicians, vendors, and operational teams
Requirements:
- Ability to work rotating 12-hour shifts, including 6:00 AM–6:00 PM and 6:00 PM–6:00 AM
- Ability to work a 2-2-3 rotating shift schedule
- Ability to rotate between day and night shifts every 28 days
- Ability to serve as the senior technical resource during assigned shifts
- Ability to respond promptly to critical equipment alarms, system abnormalities, and operational emergencies
- Ability to perform facility walkthroughs and monitor mission-critical infrastructure
- Ability to follow approved operating procedures when performing system switching, load transfers, and equipment isolations
- Ability to comply with established electrical safety, arc-flash, LOTO, and PPE requirements
- Ability to participate in maintenance activities, change management processes, and operational risk assessments
- Ability to coordinate vendor activities and verify proper equipment restoration following maintenance
- Ability to maintain accurate documentation and communicate critical operational information during shift transitions
- Ability to mentor junior technicians and support technical qualification and skill assessment activities
- Ability to identify operational risks and support continuous improvement initiatives
Nice-to Have Skills, Experience, and Education:
- Direct data center operations experience
- Associate degree in a technical field
- Bachelor's degree in a technical field
- Industry-recognized technical certifications
- Original Equipment Manufacturer (OEM) certifications
- Experience with Building Management Systems (BMS)
- Experience with Electrical Power Monitoring Systems (EPMS)
- Experience with Data Center Infrastructure Management (DCIM) platforms
- Experience with Computerized Maintenance Management Systems (CMMS)
- Prior technical leadership or acting-lead experience
- Experience supervising or coordinating data center technicians
- Experience mentoring junior technicians and supporting employee development
- Experience leading preventive and corrective maintenance activities
- Experience overseeing third-party maintenance vendors
- Experience reviewing and developing MOPs, SOPs, and EOPs
- Experience participating in formal change management and risk assessment processes
- Experience conducting incident investigations and root cause analysis
- Experience identifying single points of failure in mission-critical infrastructure
- Experience developing operational procedures and technical documentation
- Experience supporting technician qualification programs and technical skill assessments
- Experience leading shift turnovers and communicating critical facility status information
- Experience implementing operational improvements in mission-critical environments
Company Description:
The company is a global provider of Data Center Management as a Service (DMaaS), offering specialized data center management solutions, operational expertise, and an international portfolio of purpose-built facilities. With more than 24 years of experience, the company focuses on innovation, sustainability, digital transformation, and operational excellence.
Through its cloud-based management platform, the company helps organizations maximize operational efficiency, improve visibility, and maintain control over critical IT infrastructure. Its services support the reliable operation and management of mission-critical data center environments.
Why the Company?
The company offers an opportunity to work at the forefront of digital infrastructure innovation within a rapidly expanding global organization. With plans for significant growth over the next four years, employees have opportunities to develop technical expertise, take on new challenges, and advance their careers.
The Data Center Technician Supervisor position provides hands-on experience with mission-critical electrical and mechanical systems while offering technical leadership, mentoring, and operational oversight responsibilities.
With competitive hourly compensation of $40–$50, a 10% annual bonus, and a comprehensive benefits package, this opportunity combines technical responsibility, professional development, and career growth in the data center industry.
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