Job Ref: # 6353167
Date Posted: 11/4/2026
Location: Tobyhanna, PA
Salary (USD): $38 - $45
Description
The Land Mobile Radio (LMR) On-Site System Technician is responsible for the daily operation, maintenance, troubleshooting, and repair of a mission-critical Motorola ASTRO 25 trunked radio communications system supporting military installation operations. This position serves as the primary on-site technical resource, ensuring reliable communications for law enforcement, fire, safety, and operational personnel.
The technician will maintain radio infrastructure, subscriber equipment, dispatch consoles, and associated network components. Responsibilities include diagnosing system failures, programming radios, managing system databases, coordinating technical support, maintaining accurate documentation, and providing user training.
This position requires strong technical expertise in Land Mobile Radio systems, Motorola ASTRO 25 technology, Project 25 (P25) communications, network infrastructure, and information assurance practices. The technician must be capable of independently resolving technical issues while maintaining system availability and meeting established emergency response requirements.
Key responsibilities include:
- Maintain, troubleshoot, and repair Land Mobile Radio infrastructure and subscriber radio equipment.
- Serve as the primary on-site point of contact for radio system operations, maintenance, and technical support.
- Respond to system failures within 10 minutes during normal working hours and within 2 hours during after-hours on-call assignments.
- Maintain and administer Motorola ASTRO 25 trunked radio systems.
- Manage ASTRO 25 user databases and dispatch console databases.
- Program subscriber radios and infrastructure, including radio IDs, talkgroups, features, and configuration templates.
- Diagnose radio communications problems and perform corrective maintenance.
- Maintain equipment inventories, radio inventories, configuration records, and technical documentation.
- Coordinate repairs, troubleshooting, and remote diagnostics with the equipment manufacturer's technical support center.
- Track technical service cases and provide weekly system status reports.
- Perform or support server, router, and switch backup activities.
- Maintain system security and follow applicable information assurance procedures.
- Support radio encryption and secure communications functions.
- Provide hands-on training to personnel using subscriber radios, dispatch consoles, and communications terminals.
- Maintain accurate service records and communicate system status, technical concerns, and maintenance activities.
- Follow established military installation safety, security, and operational requirements.
Must-Have Skills, Experience, and Education:
- Associate degree in Electronics, Telecommunications, or a related technical field.
- 5+ years of Land Mobile Radio maintenance and field support experience.
- Relevant military LMR or communications experience may satisfy the experience requirement.
- Security+ or Network+ certification.
- Hands-on experience with Motorola ASTRO 25 trunked radio systems.
- Hands-on experience with Project 25 (P25) radio communications systems.
- Strong knowledge of LMR infrastructure, subscriber radios, and associated communications equipment.
- Experience troubleshooting, maintaining, and repairing radio communications systems.
- Working knowledge of Advanced Encryption Standard (AES) encryption.
- Working knowledge of Over-the-Air Rekeying (OTAR).
- Experience with dispatch console systems and Motorola subscriber radios.
- Experience programming radio IDs, talkgroups, system features, and radio templates.
- Experience managing radio system user databases and dispatch console databases.
- Experience with fleet mapping and radio system configurations.
- Experience performing server, router, and switch backups.
- Understanding of Information Assurance practices for LMR systems.
- Familiarity with voice recording and playback systems.
- Familiarity with R56 grounding standards.
- Strong Microsoft Excel skills.
- Strong database management and documentation skills.
- Ability to diagnose complex communications system failures and implement corrective actions.
- Ability to work independently as the primary on-site technical resource.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to maintain accurate equipment inventories, configuration records, and technical documentation.
- Ability to communicate effectively with customers, system users, technical support personnel, and installation representatives.
- Ability to provide technical training on subscriber radios, dispatch consoles, and communications terminals.
- Strong organizational skills and attention to detail.
- Ability to track service cases and prepare accurate weekly status reports.
- Strong commitment to system reliability, information security, and customer service.
Requirements:
- Must be a U.S. citizen or lawful permanent resident (green card holder).
- Must successfully complete a pre-employment background check.
- Must successfully complete a pre-employment drug screening.
- Must satisfy applicable military installation security vetting requirements.
- Must be willing to complete required federal security training following hire, including Antiterrorism, Operations Security (OPSEC), and Controlled Unclassified Information (CUI) training.
- Ability to work on-site Monday through Friday, 7:30 AM–4:00 PM.
- Ability to participate in an after-hours on-call rotation.
- Ability to respond to system failures within 10 minutes during normal working hours.
- Ability to respond to after-hours system failures within 2 hours.
- Must reside within a reasonable distance of the installation to meet the required after-hours response time.
- Ability to maintain and support mission-critical communications systems.
- Ability to follow established security, information assurance, and operational procedures.
- Ability to work independently and manage daily system maintenance responsibilities.
- Ability to coordinate technical support and repairs with external support personnel.
- Ability to maintain accurate documentation, equipment inventories, and service records.
- Ability to provide technical support and training to communications system users.
Nice-to Have Skills, Experience, and Education:
- Motorola factory training in ASTRO 25 Integrated Voice and Data System Overview.
- Motorola factory training in Radio Systems.
- Motorola factory training in 2025.HS Master Site.
- Motorola factory training in Managing Secure Communications.
- Previous experience working on a Department of Defense (DoD) installation.
- Previous experience supporting communications systems at a federal facility.
- Experience maintaining mission-critical public safety radio communications systems.
- Experience supporting military installation radio networks.
- Experience with Motorola ASTRO 25 system administration and advanced troubleshooting.
- Experience supporting secure radio communications and encryption management.
- Experience with P25 trunked radio system configuration and maintenance.
- Experience supporting dispatch consoles and communications control systems.
- Experience maintaining radio system network infrastructure.
- Experience with server, router, and switch configuration and backup procedures.
- Experience supporting radio communications systems for law enforcement, fire, and emergency response personnel.
- Military communications or electronics maintenance experience.
- U.S. Army 25-series communications experience, including 25L, 25U, 25Q, or 25S.
- U.S. Navy Information Systems Technician (IT) or Electronics Technician (ET) experience.
- U.S. Marine Corps 06xx communications experience.
- U.S. Air Force 1D7 radio or cyber transport experience.
- Experience troubleshooting tactical communications equipment.
- Experience providing technical support in secure or restricted-access environments.
- Experience training military or government personnel on communications equipment.
Job Posting
