Job Ref: # 503200
Date Posted: 1/12/2026
City, State: Grand Rapids, Michigan
Salary (USD): $35 - $45
Description
The Field Service Technician supports customers across North America by troubleshooting, maintaining, and repairing advanced automated packaging machinery. This role ensures customer production lines run efficiently while delivering high-quality technical service and training end users on best practices. Technicians work independently in the field while remaining closely supported by a collaborative technical team.
Must-Have Skills, Experience, and Education
- 3–5 years of experience as a Field Service Technician supporting automated machinery
- Strong mechanical and electrical troubleshooting skills
- Advanced understanding of PLC programs, HMI interfaces, motion control, multi-axis robotics, and vision systems
- Ability to troubleshoot complex industrial machinery independently
- Professional communication skills with strong customer-facing presence
- Ability to travel frequently with minimal notice, including day trips, overnight travel, and extended trips
- Valid driver’s license and passport
- Organized, solution-oriented mindset with strong planning and interpersonal skills
Nice-to-Have Skills, Experience, and Education
- Experience supporting automation in the food industry
- Background in plastics, bags, or packaging machinery
- Demonstrated leadership ability and initiative
- History of long tenure with previous employers
Company Description
Our confidential client designs and supports advanced automated packaging solutions used in high-volume manufacturing environments. The organization is known for innovative technology, strong customer partnerships, and a collaborative culture that values hands-on expertise and continuous improvement.
Job Posting
