Job Ref: # 4554682
Date Posted: 2/6/2026
City, State: San Diego, California
Salary (USD): $100,000 - $120,000
Description
As our Operations Manager, you will keep the train on the tracks and make sure that train runs on time. Your core responsibilities will include:
- HR & Onboarding Support
Coordinate onboarding for new hires—devices, accounts, paperwork, and benefits—and ensure a smooth first-week experience. Track 30/60/90 milestones and support review prep.
- Payroll, AP, and AR Coordination
Run payroll and billing, log/issue checks, and follow up on client collections and trust account replenishments. Ensure everything is accurate and on schedule. Manage issues as they come with attorneys and Firm leadership.
Key Responsibilities
- KPI Tracking and Dashboard Updates Maintain internal dashboards and tracking systems across AR, productivity, and task completion. Provide updated metrics for meetings and internal reporting. Produce and assist in the production of reports that Leadership can use to help run the Firm.
- Policy & SOP Management Draft and update standard operating procedures and internal admin policies. Keep documentation current, accessible, and aligned with firm practices.
- Internal Communication and Task Follow-Up Own internal task lists, reminders, and recurring project check-ins. Keep the wheels turning by following up on deadlines and ensuring loose ends are tied up. Politely, but firmly manage team members to ensure everyone stays focused and on task.
- Office & Facilities Oversight Be the primary point of contact with our Firm’s vendors, manage office and kitchen supply inventory, and handle facility-related requests. Ensure the office stays stocked, functional, and professional.
- Team & Culture Support Help run internal events, coordinate team offsites, and track employee milestones and morale efforts. Support the “people” side of operations.
- Other administrative and operational tasks as assigned
You’ll pitch in wherever needed to keep things moving and free up leadership to focus on higher-level initiatives.
Must-Have Skills, Experience, and Education
A great teammate – someone who brings energy, enthusiasm, and is a genuinely nice person.
- 3–5 years of experience in office management, HR coordination, or operations (law firm or professional services preferred)
- A professional and personal background that demonstrates you are the type of person to embrace challenges, deliver results, and have the integrity and growth mindset that we are looking for in this role.
- Strong command of payroll, AP/AR, and expense workflows. A bookkeeping background is a plus, but not required.
- Skilled with Microsoft Office, Google Workspace, and Mac OS; experience with Clio, Asana, and QuickBooks is a plus.
- Proven ability to write and maintain SOPs, track KPIs, and manage internal systems
- Highly organized, detail-oriented, and consistent with follow-through
- Clear communicator with professional discretion and a service-first mindset
- Comfortable juggling tasks, solving problems independently, and keeping others on track without being micromanaged
Nice-to-Have Skills, Experience, and Education
- Military leadership experience
Job Posting
