Date Posted: 2/5/2026 2:41:55 PM
City, State: Jacksonville, FL
Salary (USD): $30 - $34
Description
This Field Service Technician supports customers across North Central Florida, performing on-site installation, maintenance, troubleshooting, and repair of machinery and conveyor systems. This is a customer-facing, hands-on role for someone who enjoys being in the field, solving problems, and building strong client relationships.
The role is home-based in the service territory, with limited trips to the Tampa branch for onboarding and occasional company events.
Service Territory & Travel
- Primary Coverage: Jacksonville, Orlando, and surrounding areas
- Overnights: Minimal and infrequent
What a Typical Day Looks Like
- Travel to customer sites to install, troubleshoot, repair, and maintain machinery and conveyor systems
- Diagnose mechanical, electrical, and control issues through inspection and testing
- Disassemble equipment as needed to access and resolve failures
- Communicate directly with customers—answer questions, provide guidance, and ensure satisfaction
- Coordinate with Sales, Service Management, and vendors to resolve issues efficiently
- Complete service documentation, reports, and monthly expense submissions
- Support branch, office, or warehouse needs when time allows
Key Responsibilities
- Perform on-site installation, maintenance, repair, and troubleshooting
- Train customers on proper equipment operation and care
- Diagnose and repair electrical systems including wiring, transformers, and electronic components
- Troubleshoot machinery using visual, audible, and technical inspection methods
- Maintain excellent customer and vendor relationships
- Attend service, branch, and technical meetings as scheduled
- Produce detailed and timely service reports
- Monitor schedules and help expedite service call turnaround
Must-Have Skills, Experience, and Education:
- 3-5+ years hands-on experience with machinery and conveyor equipment
- High school diploma or equivalent
- Strong customer-service mindset and communication skills
- Electrical troubleshooting experience (industrial or commercial equipment)
- Proficiency with computers, smartphones, and tablets
- Ability to travel locally and work overtime as needed
- Valid driver's license, reliable transportation, and proof of insurance
Nice-to-Have Skills, Experience, and Education:
- Experience with Allen-Bradley PLCs or equivalent controls
- Familiarity with scheduling, dispatching, or expediting service calls
- Background in industrial automation, manufacturing, or material-handling systems
- Strong analytical, problem-solving, and basic project management skills
Job Posting
