Sales Associate

Description

• Complete sales training and learn the necessary skills to become a Sales Associate.
• Embody the core values of company.
• Customer Engagement: Greet and welcome potential homebuyers visiting our sales office/model home complex. Establish rapport and actively engage with them to understand their preferences and requirements. Effectively communicate company value proposition, product vision and capabilities to potential customers.
• Customer Needs Assessment: Conduct thorough needs assessments to identify the best-suited home designs and options for each customer based on their lifestyle, budget, and preferences. Uncover and understand customer goals and challenges then establishes company as the best solution available.
• Product Knowledge: Thoroughly understand the features, specifications, and benefits of our various home models, and options. Be able to articulate this information clearly and persuasively to potential buyers.
• Home Tours: Conduct guided tours (if applicable) of model homes and available lots, highlighting key selling points, and addressing customer inquiries throughout the process.
• Sales Process Management: Guide customers through the entire sales process, from initial inquiry to closing the sale. Complete necessary paperwork to ensure a seamless buying experience. Maintain and complete accurate documentation of transaction from sale through loan, options, and construction to closing. Keep buyers updated as to construction start and completion dates and remain actively involved in the sales process through closing.
• Sales Coordination: Prepare sales materials, update weekly reports, arrange product demonstrations, follow up on leads or inquiries, keep buyers updated on construction start and completion dates and remain actively involved in the sales process through closing.
• Lead Management: Maintain an organized database of leads through Follow Up Boss (FUB) and follow up promptly with potential customers through phone calls, emails, or in-person meetings. Provide weekly lead updates to VP of Sales and Marketing.
• Team Collaboration/Closings: Work collaboratively with site superintendent and other team members to achieve milestone construction target dates, conduct QA (Quality Assurance) walk-throughs, final walk-throughs with our customers, ensure successful closings, and uphold the company's values and policies.
• Market Research: Stay informed about current market trends, competitor offerings, and customer demands. Utilize this knowledge to make informed recommendations to VP of Sales and Marketing.
• Events and Promotions: Assist sales team with marketing events, open houses, and promotional activities to generate leads and increase the visibility of our new home communities.
• Manage time efficiently to meet monthly sales goals and work effectively with other members of the team.
• Attend weekly sales & lender team meetings.
• Execute policies to ensure compliance with quality standards.
• Continually source new sales opportunities.
  

Must-Have Skills, Experience, & Education:

• Bilingual - English/Spanish in speaking, reading, and writing.
• Licensed real estate agent with experience in customer facing role.
• Strong communication skills, impeccable attention to detail, and the ability to multi-task effectively in a fast-paced environment.
• Maintain active real estate license.
• Align with company's core values.
• Exceptional customer service attitude with the ability to build rapport and trust.
• Demonstrated ability to work independently and as part of a team.
• A genuine passion for the real estate industry and new home construction.
• Computer proficiency (email, Microsoft suite, CRM, etc.).
• Familiarity with mortgage options and financing procedures.
• Customer-centric approach with a dedication to delivering exceptional service.

Job Posting

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