Job Ref: # 3405507
Date Posted: 12/8/2025
Description
- Provide field support on The Company’s equipment both inside and outside the assigned territory
- Install, repair, remove, upgrade, and perform preventive maintenance with strong attention to detail and customer account management
- Deliver “White Glove” customer service and maintain high-quality interactions with clients
- Produce precise and detailed service reporting
- Support installs, repairs, upgrades, preventive maintenance, workshop/show support, and equipment removals
- Maintain proficiency in laser technology and ensure technical expertise is applied consistently
- Maintain a repeat-call rate of 5% or less
- Manage daily logistics, administrative tasks, and assigned responsibilities
- Maintain personal inventory within a 5% variance
- Support weekend work for trade shows, workshops, and customer repair needs; must be able to travel on Sunday evenings as needed for Monday service calls
- Maintain strong, proactive communication with Dispatch, Regional Manager, and customers
- Demonstrate strong customer service, technical repair skills, and evolving account management capability
Requirements:
- Strong electronics troubleshooting background
- Ability to work independently while managing heavy travel demands
- Strong organizational skills for parts, inventory, and reporting
- High level of professionalism and customer-focused mindset
Must-Have Skills, Experience, and Education:
- Trade school certification, military technical certifications, or equivalent
- 5+ years of experience in electronics troubleshooting
- Ability to read and interpret schematics
- Ability to work effectively as part of a team
- Professional demeanor, strong communication skills, and ability to represent The Company’s culture and values
- Commitment to learning, developing corporate service skills, and transitioning military technical experience into a commercial environment
Nice-to-Have Skills, Experience, and Education:
- Experience working with laser technology or medical/aesthetic equipment
- Prior corporate field service experience
- Certifications such as Lean Six Sigma, PMP, or related credentials (training support available)
Company Description:
The Company is a global leader in advanced non-surgical aesthetic and medical-aesthetic technology. With a comprehensive product portfolio and worldwide distribution, The Company enables healthcare providers to deliver solutions for applications including body contouring, hair removal, skin rejuvenation, tattoo removal, vascular and pigmented lesion treatment, women’s intimate health, acne treatment, leg vein therapy, and more.
With nearly 100 countries served and a large global workforce, The Company has established itself as a trusted leader in medical aesthetics, committed to innovation, quality, and improving patient quality of life.
Why The Company?
- Growth Potential: Opportunity to enter the rapidly growing healthcare and aesthetic technology industry with strong long-term career growth
- Dynamic Environment: Work closely with leadership, customers, and cross-functional teams—no two days are the same
- Meaningful Work: Support products that help millions of people improve their health, confidence, and quality of life
- Strong Culture: The Company fosters professional development, empowers employees with training and advancement opportunities, and recognizes high performance
Job Posting
