Job Ref: # 2792807
Date Posted: 11/19/2025
Description
The Field Service Technician will act as a technical ambassador while providing service expertise to internal and external customers. The technician will diagnose, troubleshoot, repair, and maintain PLC-controlled equipment, conveyor systems, and mechanical machines in a food-processing environment.
Key Responsibilities:
- Perform emergency/unscheduled and scheduled maintenance at customer facilities.
- Assist with installation and commissioning of new equipment and upgrades to existing installations.
- Read and interpret equipment manuals to perform maintenance and service.
- Execute service and maintenance orders efficiently and timely.
- Provide accurate, detailed reports after completion of service or installation jobs using standard templates.
- Comply with all health and safety programs.
- Participate in the development and maintenance of strong customer relations.
- Effectively communicate with customers, sales teams, and partners to ensure customer needs are met.
- Provide feedback on customer requirements for global implementation.
- Complete weekly expense and hours reports.
- Collaborate with Engineering, Production, and QA departments to ensure product quality.
- Assist in developing company training programs when needed.
- Self-manage travel and accommodations.
Must-Have Skills, Experience, and Education
- High school diploma or GED (or equivalent).
- 3+ years of experience in equipment operation, maintenance, or equivalent technical school training.
- Ability to read blueprints and electrical schematics.
- Valid driver’s license.
- Ability to obtain a passport (paid for by the company).
Nice-to-Have Skills, Experience, and Education
- Knowledge or experience in the meat or food-processing industry.
- Experience traveling for work.
Company Description
The company provides high-quality systems for the full value chain of the meat industry, including carcass grading, slaughter lines, cutting and deboning lines, hygiene systems, control systems, logistics, and packaging. With operations across Europe, the Americas, and Asia, the company serves a wide range of respected customers, from local industrial players to global food processors.
Why This Opportunity
This role offers hands-on experience in the field while working with advanced food-processing technology. You will be part of a team focused on delivering high-quality service, supporting customer operations, and developing technical expertise.
Job Posting
