Job Ref: # 7278160
Date Posted: 10/21/2026
Salary (USD): $100,000
Description
We are seeking a customer-focused, technically skilled Field Service Technician to provide installation, commissioning, troubleshooting, maintenance, and technical support for the company’s food processing equipment. This position primarily serves customers in the New York City, New Jersey, and Philadelphia areas, with additional travel throughout the United States and Canada. The technician will work from a home office when not traveling and must reside within the designated region.
Key Responsibilities
- Install, commission, troubleshoot, and optimize food processing equipment and production lines.
- Diagnose mechanical, electrical, electronic, pneumatic, and PLC control system issues.
- Perform inspections, equipment upgrades, preventive maintenance, and customer training.
- Support Factory Acceptance Tests at company headquarters in the Netherlands.
- Maintain strong customer relationships, recommend service solutions, and promote service agreements.
- Complete service reports, manage expenses, follow safety procedures, and participate in a rotating 24/7 on-call schedule.
Must-Have Skills, Experience, & Education
- Two-year technical degree or equivalent relevant experience in engineering technology, electronics, electrical systems, or electromechanical technology.
- Industrial service or maintenance experience with strong troubleshooting and mechanical aptitude.
- Ability to interpret mechanical drawings and electrical schematics and prepare technical reports.
- Strong customer service, communication, organizational, and independent problem-solving skills.
Nice-To-Have Skills, Experience, & Education
- Allen-Bradley/Rockwell PLC experience required; Siemens experience preferred.
- Spanish proficiency is a plus.
Travel and Working Conditions
- First year: Approximately 70–75% travel, including training assignments at company headquarters in the Netherlands.
- After the first year: Approximately 50–60% travel, primarily throughout the United States and Canada.
- Weekend work and/or travel approximately 25% of the year, with flexibility for after-hours customer support.
- Ability to work in varied industrial environments and lift approximately 50–75 pounds or more as required.
Ideal Candidate
- A self-motivated, adaptable technical professional who combines strong electrical and electromechanical troubleshooting skills with a commitment to customer satisfaction, equipment reliability, safety, and long-term customer relationships.
Job Posting
